So I Bought the MacHeist Bundle... Now What?

Discussion in 'Mac Apps and Mac App Store' started by Littleodie914, Jan 16, 2008.

  1. Littleodie914 macrumors 68000

    Littleodie914

    Joined:
    Jun 9, 2004
    Location:
    Rochester, NY
    #1
    Hey all, I just purchased the MacHeist bundle, but I have no idea how to get to the applications! I ordered it the day before yesterday, but I haven't received any e-mails about serials, etc. I'm just not sure what happens next! I've looked everywhere! :D
     
  2. mikelcroft macrumors regular

    Joined:
    Oct 18, 2007
    Location:
    USA
    #2
    click the "Order Lookup" link on macheist.com

    did you check your junk email folder?
     
  3. Littleodie914 thread starter macrumors 68000

    Littleodie914

    Joined:
    Jun 9, 2004
    Location:
    Rochester, NY
    #3
    Woah... When I type in my email address into the "Order Lookup" form, it says that there are no bundles registered to that email address. (Even though it's the only one I have?) I'll try getting ahold of their customer support.

    Thanks for the link, BTW, I didn't even see it.
     
  4. spyker3292 macrumors 65816

    Joined:
    Jul 7, 2005
    Location:
    Michigan
    #4
    Ya just try to contact them, or post a topic in their support forum. It might take just a bit they are currently quite busy with Macworld.
     
  5. Littleodie914 thread starter macrumors 68000

    Littleodie914

    Joined:
    Jun 9, 2004
    Location:
    Rochester, NY
    #5
    Hmm, has anyone else been having trouble with their customer support? I still haven't received any emails from them. :(
     
  6. kg1984 macrumors member

    Joined:
    Dec 28, 2007
    #6
    Did you pay with PayPal? Did you get emailed a receipt?

    I got a receipt and all the serials emailed to me within a few minutes of buying, so not sure what's up with yours :confused:
     
  7. tammy418 macrumors member

    Joined:
    Nov 15, 2006
    Location:
    Gainesville/Miami
    #7
    Have you thought of the possibility that when ordering you misspelled your e-mail address? I know I have made that mistake several times :eek:

    I know when I bought the bundle, the page after I submitted everything was my order number and a list of my serial numbers. If you never saw that then maybe your order didn't go through. Check to see with whatever payment method you used if the amount was subtracted from your account.
     
  8. Littleodie914 thread starter macrumors 68000

    Littleodie914

    Joined:
    Jun 9, 2004
    Location:
    Rochester, NY
    #8
    I went ahead and re-ordered the bundle with a different credit card, and this time it went through no problem. :) I received my serials in an email within minutes, and got all the apps running.

    Then I just sent customer support an email asking them to cancel the "pending transaction" on my other credit card (that I used the first time and never received any emails about) but I haven't heard back from them yet.
     

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