So I emailed Navigon about US navigation...

Discussion in 'iOS Apps' started by bbplayer5, Jun 24, 2009.

  1. bbplayer5 macrumors 68030

    Joined:
    Apr 13, 2007
    #1
    As to when it will be out etc...

    I get this reply lol... I am not even sure I understand why I would have to ask Apple when Navigon is going to make a US version of its own application??? Not to mention it doesnt make much sense.



    Dear Mr. *****

    Thank you for your inquiry.

    The iPhone application is directly and only through Apple sold and supported. Please contact the Apple Store with requests for this application. Navigon is generally no information to give.

    Sincerely

    p.p. Karsten Mewes
    --------------
    NAVIGON Support Team
    E-Mail: support.us@navigon.com

    If you have further questions, please attach previous e-mails
     
  2. philgilder macrumors 68000

    Joined:
    Sep 30, 2007
    Location:
    UK
    #3
    if the support centre is located near the headquarters in germany, english is unlikely to be her first language

    as to when it will be released, it is unlikely support staff for such a large company (ie not just a few devs) will know anything about it

    also, please read this (from wikipedia)
    "On May 4, 2009 Navigon announced that they will cease North American sales. According to CEO Egon Minar: "Due to the difficult economic environment and the aggressive pricing we have decided to withdraw from the PND business in North America for the time being. We are however not closing down our Chicago office which will continue to serve our automotive and mobile phone businesses in North America."
     
  3. wildbillwn macrumors newbie

    Joined:
    Jun 9, 2009
    Location:
    Oklahoma
    #4
    Maybe Navigon has submitted their app to apple and they are waiting for apple's approval.
     
  4. iSimon macrumors regular

    Joined:
    Mar 3, 2008
    Location:
    Glasgow
    #5
    Well their press release about their iPhone app suggests that they are planning to release one. See here:

    ...and the regional footnote is as follows:
    According to their twitter feed, they have actually now released the first and second steps - so North America should be next. No indication of quite when though unfortunately.
     
  5. bbplayer5 thread starter macrumors 68030

    Joined:
    Apr 13, 2007
    #6
    It blows my mind that a company in financial trouble like they apparently are, is waiting to release to millions of potential buyers in the US.

    Thats unreal.
     
  6. LostLogik macrumors 6502a

    Joined:
    Jul 9, 2008
    #7
    I'm not sure it says they are having financial trouble, just that "Due to the difficult economic environment and the aggressive pricing", ie not financially viable for them. It also mentions PNDs (personal navigation device?) which would possibly suggest this impacts hardware sales and not software like an app.
     
  7. bbplayer5 thread starter macrumors 68030

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    Apr 13, 2007
    #8
    I hope so... The software looks great.
     
  8. philgilder macrumors 68000

    Joined:
    Sep 30, 2007
    Location:
    UK
    #9
    It is pretty good.

    I think the difference between US and EU nav is minimal for an iPhone app, the distribution etc is all handled by apple so it is very easy to sell this in the US, just need to change the maps
     
  9. kis macrumors 65816

    Joined:
    Aug 10, 2007
    Location:
    Switzerland
    #10
    They're not in financial trouble - they're simply afraid of the competition in the US. In Europe, prices for pretty much everything are much higher, so naturally, they have bigger margins here. Navigon apparently don't believe they can be profitable (enough) in the US with the extremely slim margins there.

    I believe they're just being fair to their European customers - many American companies charge massively more in Europe for the same products (just look at Adobe, for example) so that they can cross-subsidize and make up for the low margins in the US. This behavior unilaterally favors US customers - apparently Navigon is favoring European customers. It's poetic justice, I guess.

    Peter
     
  10. bbplayer5 thread starter macrumors 68030

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    Apr 13, 2007
    #11
    This app is all i want in the near future! lol... Im holding off on buying a GPS for this reason.
     
  11. vertigo235 macrumors 6502

    Joined:
    Jun 6, 2009
    #12
    I've watched some videos of the Eurpe version, and it looks very good. Right now I think I will get this one over the TomTom app, hope it comes out soon.
     
  12. lw9090 macrumors regular

    Joined:
    Jul 31, 2008
    #13
    Hold up ATT?

    I think At&t is holding things up if were waiting on Apple. Trying to get their subscription subs up first. Just my opinion.
     
  13. NightStorm macrumors 68000

    Joined:
    Jan 26, 2006
    Location:
    Whitehouse, OH
    #14
    But AT&T wasn't even the first U.S. navigation app to appear in the App Store (Goviko was).
     
  14. sleeks macrumors member

    Joined:
    Jun 19, 2009
    #15
    Apple/ATT is not holding this up. The developer has stated that US is not in their first two waves of releases.

    I'm guessing that they have not yet submitted it to the app store.

    The unfortunate part is that Europe is getting Navigon and Sygic before the US....
     
  15. bbplayer5 thread starter macrumors 68030

    Joined:
    Apr 13, 2007
    #16
    i find this absolutely unreal. And trying to get an answer you can understand from Navigon is like pulling teeth. The lady in contact keeps stating that its Apple putting it out... Like the company she works for doesnt actually make the product.
     
  16. samab macrumors 6502a

    Joined:
    Mar 27, 2006
    #17
    She's more worry about whether Navigon leaving the US PND market will mean that CS support jobs like hers will be eliminated. Even in the best outcome, there will still be some job cuts --- it's just whether it's big or small job cuts.

    I find it absolutely unreal that people have nothing to do except to bug AT&T store employees about rumors of new iphone launches before Apple announced a single thing. That people visits macrumors 10x a day, get some latest information and then criticize how the AT&T store staff for their lack of knowledge.
     
  17. daflake macrumors 6502a

    Joined:
    Apr 8, 2008
    #18
    I have a navigon....

    I'll stick to Garmin, they are much better for the USA. The Navigon was great while we lived in Germany but pretty much blows here.
     

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