And i swear it's in the same condition as it was when i sent it off. Apple states that they replaced a kit of parts but things are just as bad as when i sent it off. Not too mention my computer was gone for almost 2 weeks...i can't afford to send it off again and wait another 2 weeks or longer?!?!? what should i do?!
Got a tip for us?
Let us know
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
So I got my computer back from apple repair?!?!?!?
- Thread starter BrettFarve04
- Start date
- Sort by reaction score
If it was me, call and bitch. I would push for a replacement. But there's probably not going to do that. But just call and complain...
*Cannot shut down computer. (i have to manually hold down the power button to turn off computer)
*I have to restore my iPhoto/iTunes library almost everyday in order to view/play songs.
*Whenever I plug my magsafe in it flashes "not charging" which i think helps contribute to my horrible battery life.
*Computer randomly just shuts down without any warnings.
*Hard-drive makes loud high pitched noise (failing hard-drive?????)
*Screen is very dull and fuzzy not as sharp and clear as it was.
*Very poor performance very slow.
*Superdrive doesn't read/burn CD's on the first try must try 3-4 times in order to make it work.
*I have to restore my iPhoto/iTunes library almost everyday in order to view/play songs.
*Whenever I plug my magsafe in it flashes "not charging" which i think helps contribute to my horrible battery life.
*Computer randomly just shuts down without any warnings.
*Hard-drive makes loud high pitched noise (failing hard-drive?????)
*Screen is very dull and fuzzy not as sharp and clear as it was.
*Very poor performance very slow.
*Superdrive doesn't read/burn CD's on the first try must try 3-4 times in order to make it work.
That's very terrible... How long have you had that? Is this a Macbook, or Macbook Pro? Or something else? Do you use this in a normal way, or do you use this for heavy industry kind of tasks?
I'm assuming the subject computer is the one in your signature? It sounds like your entire computer is falling apart by how you describe it. I'll make another assumption and guess you have AppleCare. If so, and your problems truly as bad as you make them sound, I'd be sending emails to sjobs@apple.com , any customer service reps you've had contact with, make phone calls, etc.
I suspect the OP wants a unibody to replace it.
Who wouldn't, but if it's truly in that condition. Also if they did nothing on the so called replacement. They should replace it with a new one or at the very least the old model.
looks like many of those issues could be related to the HD's failing problems. Is this computer the one in your siggy?
Hey, I've spoken to Daniel on the phone before. Give him a call and I'm sure the problem will be resolved. Good luck man. I hate dealing with Mac problems.
That's what I was thinking, or it's just a POS... But give that number a call, all should be good.
Apple states the replaced the folowing:
Superdrive
Logic Board
Keyboard and trackpad
Video Display
I can clearly tell they didn't do anything because my CTRL button has always been raised higher then the other keys...if they would of replaced that, it should be flush with the other keys
As far as video display there is now a pretty decent sized dead pixel mark that wasn't there before.
I still can't shut down my computer normally i have to do a manual hold down the power button method.
I've spoken with Daniel a few times about this matter...but he doesn't seem willing to help me any futher. I do have applecare...and I just don't know what else too do to get my computer fixed or replaced. I refuse to sit here and wait week after week after week just to get the same broke ass computer back
Superdrive
Logic Board
Keyboard and trackpad
Video Display
I can clearly tell they didn't do anything because my CTRL button has always been raised higher then the other keys...if they would of replaced that, it should be flush with the other keys
As far as video display there is now a pretty decent sized dead pixel mark that wasn't there before.
I still can't shut down my computer normally i have to do a manual hold down the power button method.
I've spoken with Daniel a few times about this matter...but he doesn't seem willing to help me any futher. I do have applecare...and I just don't know what else too do to get my computer fixed or replaced. I refuse to sit here and wait week after week after week just to get the same broke ass computer back
