so I lost my files -- how do I get my purchased iTunes stuff back?

[alec]

Simple question that I can't seem to figure out. I had a crash and I want to get all of my purchased stuff back from iTunes. My 'Purchased' playlist is empty now. How do I get it back all of the items I bought?

Thanks!

 

[jsucher]

I don't believe that you can get them back.

 

[eva01]

From the backups you should have made. Or from your iPod

 

[WildCowboy]

This is why you should back things up. Contact Apple and very nicely and sheepishly explain to them what happened. They'll likely give you a lecture about the importance of backing up your data, then allow you to redownload your purchased stuff. Then make sure you back things up, as I wouldn't really expect that they'd allow you to redownload a second time if you have further problems.

 

[balamw]

From the backups you should have made.

No excuse not to make backups now that iTunes has built in backup which can be restricted to purchases only...

B

 

[cazlar]

I had a crash and I want to get all of my purchased stuff back from iTunes. My 'Purchased' playlist is empty now. How do I get it back all of the items I bought?

Also, before you run off and bug apple for a re-download, you should have a look in your iTunes folder to verify if your purchased music has actually disappeared, or if iTunes has just lost track of it somehow (assuming by crash you don't mean a full disk crash/re-install that is!)