so I lost my files -- how do I get my purchased iTunes stuff back?

alec

macrumors regular
Original poster
Oct 19, 2005
233
0
Washington DC
Simple question that I can't seem to figure out. I had a crash and I want to get all of my purchased stuff back from iTunes. My 'Purchased' playlist is empty now. How do I get it back all of the items I bought?

Thanks!
 

WildCowboy

Administrator/Editor
Staff member
Jan 20, 2005
16,781
1,065
This is why you should back things up. Contact Apple and very nicely and sheepishly explain to them what happened. They'll likely give you a lecture about the importance of backing up your data, then allow you to redownload your purchased stuff. Then make sure you back things up, as I wouldn't really expect that they'd allow you to redownload a second time if you have further problems.
 

cazlar

macrumors 6502
Oct 2, 2003
492
11
Sydney, Australia
alec said:
I had a crash and I want to get all of my purchased stuff back from iTunes. My 'Purchased' playlist is empty now. How do I get it back all of the items I bought?
Also, before you run off and bug apple for a re-download, you should have a look in your iTunes folder to verify if your purchased music has actually disappeared, or if iTunes has just lost track of it somehow (assuming by crash you don't mean a full disk crash/re-install that is!)