I'm not sure what they sell. But Samsung P830 is a great SSD (not the best as some seem to say) and top notch. Better SSD's would have a slight to possibly negligible performance increase. Although statistics wise they would possibly have an edge. The ones I am referring to are SDD's such as the OCZ Vertex 4, which has great specifications and there is no OCZ Vertex 4 or any other premium drive in the proprietary format so you're basically stuck in a rut.
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So I talked to an Apple genius...
- Thread starter Krazy Bill
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I'm not sure what they sell. But Samsung P830 is a great SSD (not the best as some seem to say) and top notch. Better SSD's would have a slight to possibly negligible performance increase. Although statistics wise they would possibly have an edge. The ones I am referring to are SDD's such as the OCZ Vertex 4, which has great specifications and there is no OCZ Vertex 4 or any other premium drive in the proprietary format so you're basically stuck in a rut.
I have a hard time believing the Apple genius would know if the original drive was replaced and then swapped back. That extra code which could even detect things like that require extra development funds which cuts into the margin. Simple business practices that really dont make a lot of sense, but some of you will believe the Apple genius guys. Of all of the Apple Genius people I have talked to, only a very small percentage really know what they are doing.
My understanding was that Apple allowed for user upgrades to the RAM and HDD. Though with the retina that kinda changes things.
either way, smug as he was, do it right he will never know. The Term genius is a trademark, nothing to do with their understanding of technology
either way, smug as he was, do it right he will never know. The Term genius is a trademark, nothing to do with their understanding of technology
True. But they would notice the screws had been removed once before. That said, they'd have to figure out if another genius had done this previously?
But really... all Apple would need to do is put a sticker on the SSD which needs to be removed/torn to replace the SSD - this is very common. The fact they haven't tells me they aren't ready to get anal about this.
And of those few... none of them really do things or handle policies the same way
Namecalling aside, they're only instructed to tell customers what they are told by management.
When asking why the Apple store does not carry all Adobe titles, the genius said it's due to Apple having a competing product in those releases (Final Cut Pro)... the genius forgot what he was told, since if that's the reason, the FTC should be smacking Apple with anti-competitive practices...
The same kid also (not wrongly) criticized Flash and how he disabled Flash ads in his browser because they're so annoying. But when I asked how HTML5 ads could be disabled... that's when he got all flustered and clammed up.
But "genius" is just another name for "grunt worker who does as has been told". Most stores find cute names to bypass the cold, callous corporate groupspeak with more warm and fuzzy names... a skunk by any other name still smells the same, which is what the name-changers keep forgetting since service still reeks regardless where one goes... it's sad companies are so craven they prefer obfuscation and lying, but whatever... Apple certainly has no monopoly on such lamentable practices...
I don't think it's whether or not they will know - it just depends on what kind of person you are I guess. Some people may read that and immediately discard it but really, it's more of a moral thing.
If you tamper with it or knowingly void the warranty and then go in and try to have something fixed under warranty, to me that is just wrong. Clearly, in my opinion, there is some sort of deception being processed as someone will "try to put things back to how they were," or something similar to that - indicating that they want to act like they had never messed with it in the first place.
This has nothing specifically to do with the OP, it's more of a general statement/reply.
I think it's perfectly legal for Adobe not to authorize Apple as a reseller of their products (or Apple refusing to sell them). However, the FTC would have a problem if Adobe told Apple how much to charge for those products.
Like I said I could sleep quite easily at night knowing the SSD I replaced had nothing to do with the other components failing. Just like putting an SSD into a cMBP now. No moral dilemma for me.
And I'm not trying to dodge the high BTO options for an SSD. What happens if a year into my warranty I can find a 1TB unit at a reasonable price? I'm screwed until AppleCare expires.
All this "illegal" upgrade nonsense would be moot if Apple could actually upgrade your stuff for you after the sale even at ridiculous prices but they can't/won't. They certainly have the resources to do so. Whatever you get now - that's it for 3 years. This might work for lesser-priced MB Air's, but not the MBP line IMO.
I believe Apple will perform upgrades for you after the sale. They charge you for the parts. And you would only be able to upgrade to whatever options currently offered by Apple (i.e. no bringing in your own parts and have them install them).
I've seen several people take old (even PowerPC) Macs in for memory or hard drive upgrades; or to replace a dead disk drive.
They may do things differently with the MB Air and rMBP just because the components tend to be glued and/or soldered.
need to upgrade SSD on rMBP?
http://www.youtube.com/watch?v=s0AVEc0IVqo
All you have to do is google.
http://www.youtube.com/watch?v=s0AVEc0IVqo
All you have to do is google.
Apple can do whatever they want. Just like i can do whatever i want.
Even things that aren't allowed.
I can rob your house while you're away. (i wont its just an example) I'm not supposed to and its not lawful but i can.
This reminds me of the "Warranty void if removed" sticker that comes on the retail box of the Samsung 830 SSD.
How come nobody takes that seriously? It says the same things as the stickers inside your MBP???
The fact is that apple cant void the warranty on repairable items if you have them "repaired" by someone besides apple UNLESS they can show it could have played a part in the warranty failure.
Its federal warranty law. The same reason chevrolet cant make you use a chevy dealer to change your oil.
Even things that aren't allowed.
I can rob your house while you're away. (i wont its just an example) I'm not supposed to and its not lawful but i can.
This reminds me of the "Warranty void if removed" sticker that comes on the retail box of the Samsung 830 SSD.
How come nobody takes that seriously? It says the same things as the stickers inside your MBP???
The fact is that apple cant void the warranty on repairable items if you have them "repaired" by someone besides apple UNLESS they can show it could have played a part in the warranty failure.
Its federal warranty law. The same reason chevrolet cant make you use a chevy dealer to change your oil.
That's fine, and I am sure others agree with you. Like I said earlier in this thread, it all depends on the kind of person you are. Not to suggest your opinion is right/wrong or if mine is, it was just that though - my opinion and the kind of person that I am. It was not directed at you, which I specified in the same post.
This thinking is SO backwards.
Putting a sticker on something that says your warranty is void if you open this... IS NOT LAWFUL. and CERTAINLY NOT legally binding.
Google: MagnusonMoss Warranty Act
I think you are taking my point too literally. I'm not really thinking that deep into a legal battle or something. All I am saying is that if I knowingly void a warranty I am not the type of person to try to act like I did not and go in and try to get it fixed under the warranty that I knowingly voided.
Is that alright?
No.
Because defying a sticker doesn't void a warranty. It's simply not lawful.
The sticker is designed to make you feel bad and think you voided your warranty. That's it's only purpose.
You bought that computer and you own it. You didn't lease it from apple. Defying a sticker won't void your warranty.
I didn't say anything about a sticker. All I said was knowingly void a warranty.
In any case it's just an opinion, if you have a different one that is fine of course.
"knowingly void a warranty"
I'm not trying to bully you. But this "opinion" is what the sticker is designed for.
Disobeying a sticker does not void your warranty. so therefore you aren't "knowingly void[ing] a warranty"
Although they would like you to think that, its not lawful.
EDIT: as a business its MUCH more profitable to manufactuer make-beleive stickers that void a warranty. If 9/10 people think they voided their warranty then you only fix 1 computer out of 10.
Yes, knowingly void it. There does not have to be a sticker present. An example would be doing anything that isn't user serviceable, such as removing the optical drive. It's common knowledge as opposed to opening it and seeing a sticker and deciding from there whether to continue with whatever you are planning on doing.
Not sure why you are so stuck on the sticker (hah!).
No.
Not "user serviceable"
Serviceable PERIOD.
If apple "services" the devices instead of replacing them then its unlawful for their warranty to require them to work on it.
Its the same thing as oil changes in cars.
The only way removing the optical drive can void your warranty is if removing the optical drive could have caused the problem.
i.e. it's not lawful for apple to blame a memory failure on the optical drive being removed.
on the other hand if your warranty claim is for the optical drive your out of luck.
That's the law. Google: Magnuson–Moss Warranty Act
Its the same reason that you can bring your car wherever you want for service and the warranty is still good.
When I had my Macbook Air 2010 I bought an OWC SSD upgrade. I carefully installed it and everything was fine....however....
I had to keep the original SSD for service purposes and so I could not sell it to defray the cost of the upgrade. I also could not make use of it as there were no enclosures available.
When I sold the air, I had to swap it back in and reinstall OSX. Fortunately, OWC now has a slim sleek enclosure so I am using that SSD as a portable drive.
When you consider this...OWC's price is quite high but still better than the loss you would take selling your rMBP just to upgrade the SSD.
Having looked inside the MBA and seeing the pictures of the rMBP teardown, I am confident there is no way for Apple to know unless you are sloppy.
I would suggest finding and buying some extra screws as a precaution. I did for the MBA.
I had to keep the original SSD for service purposes and so I could not sell it to defray the cost of the upgrade. I also could not make use of it as there were no enclosures available.
When I sold the air, I had to swap it back in and reinstall OSX. Fortunately, OWC now has a slim sleek enclosure so I am using that SSD as a portable drive.
When you consider this...OWC's price is quite high but still better than the loss you would take selling your rMBP just to upgrade the SSD.
Having looked inside the MBA and seeing the pictures of the rMBP teardown, I am confident there is no way for Apple to know unless you are sloppy.
I would suggest finding and buying some extra screws as a precaution. I did for the MBA.
To be honest, the genius guy could just as well call OP a cheeky bastard for asking how they'll know. Why would you ask that and expect them to tell you how they will go about catching you?
PROTIP: They won't actually know, as long as you don't make a mess of the procedure.
PROTIP: They won't actually know, as long as you don't make a mess of the procedure.
The difference being of course, I am a paying customer and the "genius" is dependent on me for his paycheck.
Holy crap. You guys act like I asked the dude for his sister's phone number.
It was an innocent and "valid" question. Be thankful I didn't ask him how me changing an SSD would affect the other components. (An argument neither of us would win and a question he wouldn't be able to answer anyway). Uh... because I wanted to know? It was his response and body language that came across as "cheeky" - not my question. All he had to do was say, "We can tell when the screws have been removed." (If that's how they know).
If you didn't want somebody to invade your home wouldn't you plaster stickers all over the place telling people about the cameras... or would you just keep those things secret?
Hypocrite much?
And that borders on stating the obvious more than it does a Pro tip.
The difference being of course, I am a paying customer and the "genius" is dependent on me for his paycheck.
Holy crap. You guys act like I asked the dude for his sister's phone number.
Uh... because I wanted to know? It was his response and body language that came across as "cheeky" - not my question. All he had to do was say, "We can tell when the screws have been removed." (If that's how they know).
If you didn't want somebody to invade your home wouldn't you plaster stickers all over the place telling people about the cameras... or would you just keep those things secret?
Hypocrite much?
And that borders on stating the obvious more than it does a Pro tip.
I think most of this is that you're calling someone a "cheeky bastard" when he's simply doing his job.
Also, cameras rarely stop people. Advertise them all you want, but that won't stop them. And often hidden cameras are just as useful and sometimes more useful than those that are advertised as being there.
So why advertise how you can get around the system? He was probably being coy about it because he figured you'd go and tell people how they know and then people will try to get around it.
You turned something simple into a rant. That's why people keep going after you and your ego.
Personally, admit you were wrong (in your head, we don't need to hear it) and then move on. Life is too short to worry about stuff like this. End the discussion by not replying. Simple.
Except when you ask questions about how they'll detect you breaking policy, he doesn't have to tell you anything and his job certainly doesn't depend on giving you the answer.
Don't ask stupid questions. And just admit you were equally as cheeky for asking how they'd know.
I'd have signs up as a warning, but I sure as hell wouldn't have them point to the exact locations of each camera so they can be avoided.
How am I being hypocritical? I didn't once preach about how you should adhere to their policy. I'm just saying take a reality check and don't expect a company employee to give you information to put them in a detrimental situation. Anyone in their right mind would just switch back to the original SSD if it needed servicing. It doesn't bear asking.Hypocrite much?
I know, right? Why even ask the guy expecting a fruitful answer, then?