So If I Return My Macbook Pro...?

[Nuke Dukem]

I picked up the 13inch Macbook pro on Oct. 22nd. Since then its been working fine EXCEPT ( I just noticed a few days ago) a bad wobble when on a flat surface.

I didn't notice at first because I would use it on my lap or on the box it came in. I do have a couple of questions though about bringing something like a laptop in to the genius bar.

1.) I would rather not get a NEW Mac if possible. Does anyone know what the odds of them being able to give me back the same one?

2.) I have some important stuff on here, do I need to delete everything incase they DO want to take it back and give me a brand new one?

 

[SellYourMacBook]

well it depends on whats making it wobble....

is the top case bent ? if so they will replace it and put your logic board and hard drive back into the new one.

make sure you give them your password because if they cant log into your macbook they might do a clean install. im sure they will notify you first.

 

[thekev]

Make sure you back up either way. They do not guarantee your data.

 

[T5BRICK]

They will most likely repair it. And as the others have said, back up your data.

 

[Orlandoech]

Or just go return it and say you don't want it. Then buy a new one.

 

[Alag28]

Or just go return it and say you don't want it. Then buy a new one.

yup take this approach

 

[trikky]

1.) I would rather not get a NEW Mac if possible. Does anyone know what the odds of them being able to give me back the same one?

Why do you need a new one? If it's just a minor issue with the case (or part thereof), fixing it will resolve the problem.

2.) I have some important stuff on here, do I need to delete everything incase they DO want to take it back and give me a brand new one?

Of course, it goes without saying you're already backing up all that important stuff to an external HD, so it's perfectly safe to delete everything on your HD before you take it in. If there's a chance they may simply give you a new one, this is the best way to ensure your privacy. You can restore everything just as it was before the deletion, from your backup.

 

[Nuke Dukem]

Why do you need a new one? If it's just a minor issue with the case (or part thereof), fixing it will resolve the problem.



Of course, it goes without saying you're already backing up all that important stuff to an external HD, so it's perfectly safe to delete everything on your HD before you take it in. If there's a chance they may simply give you a new one, this is the best way to ensure your privacy. You can restore everything just as it was before the deletion, from your backup.

So I have an appointment for 2maro at the Apple store that I bought it at. Earlier today though I brought it to a Mac specialist store, but when I set it on their granite counter tops it didnt rock back and forth as much as it does on regular tables & desk..

Here's a video of my macbook
http://www.youtube.com/watch?v=nnMJCOvNXIE&feature=plcp

 

[Alag28]

tell us how ur appoitment went

 

[T5BRICK]

So I have an appointment for 2maro at the Apple store that I bought it at. Earlier today though I brought it to a Mac specialist store, but when I set it on their granite counter tops it didnt rock back and forth as much as it does on regular tables & desk..

Here's a video of my macbook
http://www.youtube.com/watch?v=nnMJCOvNXIE&feature=plcp

That isn't much of a wobble, but it is noticeable. Do you see anything physically wrong with it that may be causing the issue? It might just be a bottom case that isn't seated quite right.

 

[Nuke Dukem]

That isn't much of a wobble, but it is noticeable. Do you see anything physically wrong with it that may be causing the issue? It might just be a bottom case that isn't seated quite right.

Actually I was thinking of asking them if they would unscrew then re-screw the bottom case on to see if that could fix it..

When I look the front left is not touching the surface, the other sides are though

 

[T5BRICK]

Actually I was thinking of asking them if they would unscrew then re-screw the bottom case on to see if that could fix it..

When I look the front left is not touching the surface, the other sides are though

You could always try doing that yourself. Apple won't void your warranty just for removing and reinstalling the bottom case.