So If I Return My Macbook Pro...?

Discussion in 'MacBook Pro' started by Nuke Dukem, Nov 7, 2012.

  1. Nuke Dukem macrumors newbie

    Joined:
    Oct 24, 2012
    #1
    I picked up the 13inch Macbook pro on Oct. 22nd. Since then its been working fine EXCEPT ( I just noticed a few days ago) a bad wobble when on a flat surface.

    I didn't notice at first because I would use it on my lap or on the box it came in. I do have a couple of questions though about bringing something like a laptop in to the genius bar.

    1.) I would rather not get a NEW Mac if possible. Does anyone know what the odds of them being able to give me back the same one?

    2.) I have some important stuff on here, do I need to delete everything incase they DO want to take it back and give me a brand new one?
     
  2. SellYourMacBook macrumors member

    Joined:
    Feb 18, 2012
    #2
    well it depends on whats making it wobble....

    is the top case bent ? if so they will replace it and put your logic board and hard drive back into the new one.

    make sure you give them your password because if they cant log into your macbook they might do a clean install. im sure they will notify you first.
     
  3. thekev macrumors 604

    thekev

    Joined:
    Aug 5, 2010
    #3
    Make sure you back up either way. They do not guarantee your data.
     
  4. T5BRICK macrumors 604

    T5BRICK

    Joined:
    Aug 3, 2006
    Location:
    Oregon
    #4
    They will most likely repair it. And as the others have said, back up your data.
     
  5. Orlandoech macrumors 68040

    Orlandoech

    Joined:
    Jun 2, 2011
    Location:
    Salt Lake City, UT
    #5
    Or just go return it and say you don't want it. Then buy a new one.
     
  6. Alag28 macrumors 6502

    Joined:
    Aug 23, 2006
    #6
    yup take this approach
     
  7. trikky macrumors regular

    Joined:
    Nov 10, 2011
    #7
    Why do you need a new one? If it's just a minor issue with the case (or part thereof), fixing it will resolve the problem.

    Of course, it goes without saying you're already backing up all that important stuff to an external HD, so it's perfectly safe to delete everything on your HD before you take it in. If there's a chance they may simply give you a new one, this is the best way to ensure your privacy. You can restore everything just as it was before the deletion, from your backup.
     
  8. Nuke Dukem thread starter macrumors newbie

    Joined:
    Oct 24, 2012
    #8
    So I have an appointment for 2maro at the Apple store that I bought it at. Earlier today though I brought it to a Mac specialist store, but when I set it on their granite counter tops it didnt rock back and forth as much as it does on regular tables & desk..

    Here's a video of my macbook
    http://www.youtube.com/watch?v=nnMJCOvNXIE&feature=plcp
     
  9. Alag28 macrumors 6502

    Joined:
    Aug 23, 2006
  10. T5BRICK macrumors 604

    T5BRICK

    Joined:
    Aug 3, 2006
    Location:
    Oregon
    #10
    That isn't much of a wobble, but it is noticeable. Do you see anything physically wrong with it that may be causing the issue? It might just be a bottom case that isn't seated quite right.
     
  11. Nuke Dukem thread starter macrumors newbie

    Joined:
    Oct 24, 2012
    #11
    Actually I was thinking of asking them if they would unscrew then re-screw the bottom case on to see if that could fix it..

    When I look the front left is not touching the surface, the other sides are though
     
  12. T5BRICK macrumors 604

    T5BRICK

    Joined:
    Aug 3, 2006
    Location:
    Oregon
    #12
    You could always try doing that yourself. Apple won't void your warranty just for removing and reinstalling the bottom case.
     

Share This Page