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The odd thing is, Mail works fine on my iPad. It's just the iPhone it is rubbish on.

Which iPad Model? I have a "regular" iPad 6th gen that seems worse than my 11 Pro Max. That could be due to the hardware and how often it will actively update to conserve battery, etc.
 
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I really wish that Macrumors would do a story on this issue rather than ignoring it. Apple clearly aren’t interested. If they were upfront and said publicly that they had changed how mail works then that would be better than pretending everything is fine.
 
It’s absolutely ridiculous and there is no excuse for it. The largest tech company in the world and they can’t get their own mail app working. It’s honestly disgusting at this point.
Exactly. It's not like it's some third party compatibility. It's a STOCK APP!!
 
Nothing for me to feedback about. iCloud, GMail, Outlook and Yahoo no issues on any of my devices
If we start to actually ask how many of the users actually have Mail app problems, we will find the number in maximum 2 digits. Those crying is a minuscule percentage, and I am not excluding those who have switched over to Outlook or some other App.
Then why should this be really an issue.
Actually this is why Apple is not going to do anything.
 
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Over 1,700 people have complained on Apple’s discussion forums about mail not appearing in their inboxes in iOS 13.

Thread 1
Thread 2

I can’t imagine how many others have this problem but are not vocal about it.

I certainly do agree that Apple won’t do anything about it though. Because they haven’t done a **** thing, and we‘re on iOS 13.3.1.
 
I don't think they screwed the mail app, I think they screwed notifications. (Or maybe both.) Your comments are all still valid though.

Maybe that's why I haven't been affected much by the mail issues. I don't depend on mail notifications; E-mail for me is an asynchronous thing that I "check" periodically. If someone needs to reach me quickly, they should text or call me.

Since I don't use E-mail in a "realtime" way, if the problems people are reporting have to do with notifications, I'd be less affected than them.
 
Just wish mail would stop crashing my phone. Every day I take my phone off charge, if I open mail within the first hour or so post charge the phone goes into a 5 min boot cycle. Absolutely infuriating. 4 months back and forth with Apple support has got me no where.
 
The native mail app has always (in the past) handled mail differently from 3rd party mail apps. 3rd party apps (I used to work on one of them) have to use the notification mechanism to retrieve new mail: when an APNS notification comes in the mail uses background app refresh to “wake” and retrieve the mail summary so you see it appear in your inbox list when you open the app. Now this doesn’t always work reliably because it depends on whether the user has enabled notifications AND background app refresh for your mail app. Background app refresh also doesn’t reliably wake the app either which is why often when you tap a 3rd party app it takes several seconds to realize that “oops” I wasn’t woken to retrieve the new mail so I got to do it now, resulting in a delay before they appear in your inbox.

The native mail app on the hand (being an Apple app) has special rights to run in the background. APNS Notifications would only be used to display the banners but when you open the app the mail is already there (for mail accounts that use push). This is pure speculation but perhaps they tried to rearchitect the mail app to no longer run in the background (perhaps in a misguided attempt to reduce battery consumption)

That makes perfect sense, even if it is just a guess. I use Monal (an XMPP client) on my iPhone 8 Plus running iOS 13.3 and it's basically useless since I have to be in the app to get a message. It never stays in the background, never receives push notifications, etc. Mail works about the same. On my iOS 12 devices Monal works perfectly, as does Mail. Whatever Apple has done to backgrounding and notifications in iOS 13 is just horrible; the entire experience is a nightmare.
 
If we start to actually ask how many of the users actually have Mail app problems, we will find the number in maximum 2 digits. Those crying is a minuscule percentage, and I am not excluding those who have switched over to Outlook or some other App.
Then why should this be really an issue.
Actually this is why Apple is not going to do anything.

What a presumptuous and arrogant comment. I haven’t spoken out about Mail problems, but I have many of the issues that have already been vocalized. I rely on email for my job and Apple’s current app is unreliable and subpar. I don’t receive notifications on my phone or my watch and that’s inexcusable. How a company that made over $20billion in profit last quarter can allow these issues to linger is beyond me. As is your lame attempt to excuse them.
 
What a presumptuous and arrogant comment. I haven’t spoken out about Mail problems, but I have many of the issues that have already been vocalized. I rely on email for my job and Apple’s current app is unreliable and subpar. I don’t receive notifications on my phone or my watch and that’s inexcusable. How a company that made over $20billion in profit last quarter can allow these issues to linger is beyond me. As is your lame attempt to excuse them.
You proved my point with your comment: "I haven’t spoken out about Mail problems."
This is the reason for this malaise. Most people dont speak. And those who speak about the subject, when asked deny any major problem faced by them. Vocalising by few may not affect Apple as much.
And my statement is as presumptuous (or arrogant) as yours is. How are you assuming more people have the problems- just because you have them. As for the discussion forum link posted above regarding mail issues indicating many comments, not all comments are in the form of problem acknowledgments. Comment there is not always in the form of a submission of a problem, but are often digressing from the main issue.
I am not denying that the problem is inexcusable. But if the distribution of feedback is so scattered and diverse, then I am sure Apple is not going to do anything about it- profit quantum does not matter.
In fact what I am saying is that the problem is too grave but is still unattended because of perhaps insufficient negative feedback to Apple- whether by media or users or both.
 
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It seems clear that for some devices, mail is totally broken. My xs can't even send some of the emails, can't view downloaded emails most of the time too.

Happens for Gmail and iCloud accounts.
 
I have the delay in actually seeing the email after getting a notification and have to refresh for it to show up. My wife, who is having the same problem, didn't realize it was a problem which is I suspect true of many people.

I have said this before but I'd guess this is really a bigger problem than just mail - we don't realize it. I really suspect this is real I/O issue which may have implications to latest hardware which is why it isn't getting fixed soon.
Hope it will be some day
 
I have the delay in actually seeing the email after getting a notification and have to refresh for it to show up. My wife, who is having the same problem, didn't realize it was a problem which is I suspect true of many people.

I have said this before but I'd guess this is really a bigger problem than just mail - we don't realize it. I really suspect this is real I/O issue which may have implications to latest hardware which is why it isn't getting fixed soon.
Hope it will be some day
But, given the fact that other mail apps work, apple has the resources to create a new (or buy an existing) alternative mail app, if it is that broken...
 
But, given the fact that other mail apps work, apple has the resources to create a new (or buy an existing) alternative mail app, if it is that broken...

I think what @CTHarrryH is saying is that in iOS 13 Apple has re-worked the entire notification system and reverting is not really a simple task.

I was forced to update to iOS 13 on my iPhone because I was gifted an Apple Watch with watchOS 6 pre-installed and I couldn't pair the devices any other way. But having used iOS 12 and iOS 13, I really don't see any advantages to iOS 13. Dark mode is nice but previous to that we had smart invert and that was ugly (for sure) but it worked across all applications regardless of support. Right now when I have dark mode on I'm often blasted with a full white screen when I move into a part of an application or web site that doesn't support it. It's jarring and looks horrible. But dark mode is a marquee feature of this update, and for what? Push notification not working, backgrounding not working, a dumber version of auto-correct, glitches and bugs, etc., etc. It hardly seems worth it.
 
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I have the delay in actually seeing the email after getting a notification and have to refresh for it to show up. My wife, who is having the same problem, didn't realize it was a problem which is I suspect true of many people.

I have said this before but I'd guess this is really a bigger problem than just mail - we don't realize it. I really suspect this is real I/O issue which may have implications to latest hardware which is why it isn't getting fixed soon.
Hope it will be some day
Yup. The problem goes beyond mail. You also can't sync reminders and calendar alerts if you make amendments on a Mac. E.g. If you get a reminder alert on your phone and Mac, if you delay it in the mac it won't delay it on your phone and there under will remain on the screen. She applies to calendar alerts.
 
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