So my iPhone 6s plus camera is not turning on

Discussion in 'iPhone' started by twittervanitybonet, Jul 5, 2016.

  1. twittervanitybonet macrumors member

    twittervanitybonet

    Joined:
    Sep 9, 2015
    Location:
    Alaska
    #1
    I just did a whole restore to remedy it . I remember it did this before
    anybody had this issue occur ? Ugh i hate going down to apple
    i hope i put this in the right place
     
  2. techspin macrumors 6502a

    Joined:
    Jul 21, 2014
  3. twittervanitybonet thread starter macrumors member

    twittervanitybonet

    Joined:
    Sep 9, 2015
    Location:
    Alaska
    #3
    thats the hold power button and home button down right ? if yes than yes i did that
     
  4. ibookg409 Suspended

    ibookg409

    Joined:
    Apr 20, 2016
    Location:
    Portsmouth, NH
    #4
    It's still under warranty. Go get it replaced.
     
  5. twittervanitybonet thread starter macrumors member

    twittervanitybonet

    Joined:
    Sep 9, 2015
    Location:
    Alaska
    #5
    oh yea it is a one year warranty right
    they gave me a date for sunday to try to fix it but can i just ask for a new one ?
     
  6. ibookg409 Suspended

    ibookg409

    Joined:
    Apr 20, 2016
    Location:
    Portsmouth, NH
    #6
    Just get it replaced. It's like getting a new phone. Good luck.
     
  7. Newtons Apple Suspended

    Newtons Apple

    Joined:
    Mar 12, 2014
    Location:
    Jacksonville, Florida
    #7
    It is Apple choice to either repair of give you a refurbished device. Not your choice.
     
  8. evamoree macrumors member

    evamoree

    Joined:
    Jun 29, 2016
    #8
    If you dropped it then that'll be why its not working. Someone I know had same issue and there was no way of fixing it.
     
  9. twittervanitybonet thread starter macrumors member

    twittervanitybonet

    Joined:
    Sep 9, 2015
    Location:
    Alaska
    #9
    I dropped it like in December with a case on it ... Hopefully they can fix it wonder should I remove my pics considering
     
  10. evamoree macrumors member

    evamoree

    Joined:
    Jun 29, 2016
    #10
    Remove anything you don't want them to have access to (e.g. bank app, photos) if you worry about that. And also, if the case didn't protect the whole phone (the top and the bottom too) then there's a likelihood that that started off the whole camera issue.
     
  11. twittervanitybonet thread starter macrumors member

    twittervanitybonet

    Joined:
    Sep 9, 2015
    Location:
    Alaska
    #11
    Hopefully they give me a refurbished phone that works since they can't fix it ... I hate going to the mall in Alaska
     
  12. evamoree macrumors member

    evamoree

    Joined:
    Jun 29, 2016
    #12
    well if they can't fix it then backup it then reset it. And they should hopefully give one that works, never heard of a case where the one they give doesn't work
     
  13. Floris macrumors 68020

    Floris

    Joined:
    Sep 7, 2007
    Location:
    Netherlands
    #13
    Isn't the phone locked with a pin, etc, ergo: full disk encryption? And doesn't an iTunes archived backup include everything? Oh wait, maybe the iTunes encrypted backup doesn't include the privacy stuff like photos and app data.
     
  14. twittervanitybonet thread starter macrumors member

    twittervanitybonet

    Joined:
    Sep 9, 2015
    Location:
    Alaska
    #14
    iPhone 6s plus low power mode always yellow iOS 9 3 2 ? is that how it supposed to be i thought when it reached 80 percent it automatically turns back green (and it's still yellow at 100% )... and they gave me a replacement phone (refurbished )...
    guess i will have to trade it out again ....I should have stayed with the iPhone 5s
     
  15. silverblack macrumors 68030

    silverblack

    Joined:
    Nov 27, 2007
    #15
    The yellow battery icon is to remind you that it is in low power mode, and it is supposed to stay yellow all the time, even when it is at 100%, charging or discharging. Nothing is wrong with your replacement phone. Enjoy it.
     
  16. imlynxy macrumors 65816

    Joined:
    Mar 8, 2012
    #16
    had the same problem with iphone6, was replaced in Apple store, hardware problem.
     

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