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So my lightning cable broke already

L

lukekarts

macrumors regular
Original poster
Mar 16, 2009
155
0
UPDATE:

Update: Episode 2: Attack of the Cables.

Briefly to update - I called again, was assured I would get a replacement cable on the Wednesday, which I did. Ended up with no phone for a day. Replacement worked fine for two weeks, until... last night.

Put my phone on charge last night, it bleeped/vibrated to confirm it was charging, but this morning - as I was leaving the house, I noticed the battery was at 50%. Got home just now, tried the charger/cable and it is not powering my phone.

Fortunately, I have a spare which does work, but this is my second Lightning cable to fail. Hassle I could do without.

(and by failure I mean there are no signs of physical damage - they're just not working)


OLD POST:

Got my iPhone 5 on Friday, worked all ok, but now I'm away for the weekend at a wedding and the cable appears to have stopped charging (fortunately someone else has a working cable so I've got some backup at least until this afternoon). I can't return my phone for an exchange as the O2 store is sold out, and having rung Apple the shipping time on a replacement cable is 1-2 weeks. Seems to be the same on the online Apple Store.

Are they for sale on the high street anywhere in the UK? E.g. Apple Stores?

If not this a ******* pain in the arse as I don't have another phone to use and have no way to get charge.
 
Last edited:
And this is why Apple should use the universal micro usb that the rest of the world uses. :apple:
 
lukekarts said:
Got my iPhone 5 on Friday, worked all ok, but now I'm away for the weekend at a wedding and the cable appears to have stopped charging (fortunately someone else has a working cable so I've got some backup at least until this afternoon). I can't return my phone for an exchange as the O2 store is sold out, and having rung Apple the shipping time on a replacement cable is 1-2 weeks. Seems to be the same on the online Apple Store.

Are they for sale on the high street anywhere in the UK? E.g. Apple Stores?

If not this a ******* pain in the arse as I don't have another phone to use and have no way to get charge.
Click to expand...

Did the charger break into the phone :O
 
I think the whole lightning cable lock in by Apple is pretty unethical. As if they don't make enough money they have to essentially 'force' users to buy their adapter from them at a premium price.

At the minimum Apple should allow 3rd party developers to make conversion adapters, considering they can't even keep up with demand.

OP that really sucks and its pretty unfair of Apple to put people in this kind of situation if the adapter is defective.

As if Apple really needed to thin out the devices anymore than they had last generation.

Agree with the other poster, micro usb should be adapted but of course Apple couldnt corner consumers if they went that route.
 
Cables break, and 1 in a "million" break right in the beginning, sad that it happens to you but that's the way it is.
But, Apple should have such cables available for cases like you, waiting a few weeks is ridiculous.
I would call them (again) and this time push a bit, maybe that helps to get one faster.
 
People say its better that the old one and micro usb but by the looks imo looks weaker than the old and just as weak as micro usb.
 
lukekarts said:
Got my iPhone 5 on Friday, worked all ok, but now I'm away for the weekend at a wedding and the cable appears to have stopped charging (fortunately someone else has a working cable so I've got some backup at least until this afternoon). I can't return my phone for an exchange as the O2 store is sold out, and having rung Apple the shipping time on a replacement cable is 1-2 weeks. Seems to be the same on the online Apple Store.

Are they for sale on the high street anywhere in the UK? E.g. Apple Stores?

If not this a ******* pain in the arse as I don't have another phone to use and have no way to get charge.
Click to expand...

They are available at the apple store I purchased some last week.
I also picked up a micro USB to thunderbolt adapter, they are shockingly small.

ImageUploadedByTapatalk1349603168.853766.jpg
 
FFR said:
They are available at the apple store I purchased some last week.
I also picked up a micro USB to thunderbolt adapter, they are shockingly small.

View attachment 367254
Click to expand...

You meant micro USB to Lightning, yes? :D See .. This Thunderbolt and Lightning can be bags of hurt. Pretty soon Apple would come up with another $#1tstorm port labelling :p
 
lukekarts said:
Got my iPhone 5 on Friday, worked all ok, but now I'm away for the weekend at a wedding and the cable appears to have stopped charging (fortunately someone else has a working cable so I've got some backup at least until this afternoon). I can't return my phone for an exchange as the O2 store is sold out, and having rung Apple the shipping time on a replacement cable is 1-2 weeks. Seems to be the same on the online Apple Store.

Are they for sale on the high street anywhere in the UK? E.g. Apple Stores?

If not this a ******* pain in the arse as I don't have another phone to use and have no way to get charge.
Click to expand...

sheesh it broke already? What do you do to your cable man??? I have mine laying on the floor and balled up in my pocket and it's still in perfect condition.
 
I'd give apple care a call. I've had two replacement iPhone 5's sent out to me within the last 7 days, so if you make a fuss I'd imagine they'd do the same.
 
lukekarts said:
Got my iPhone 5 on Friday, worked all ok, but now I'm away for the weekend at a wedding and the cable appears to have stopped charging (fortunately someone else has a working cable so I've got some backup at least until this afternoon). I can't return my phone for an exchange as the O2 store is sold out, and having rung Apple the shipping time on a replacement cable is 1-2 weeks. Seems to be the same on the online Apple Store.

Are they for sale on the high street anywhere in the UK? E.g. Apple Stores?

If not this a ******* pain in the arse as I don't have another phone to use and have no way to get charge.
Click to expand...

It's covered under warranty so you should be able to book an appt. at the Genius Bar and get the cable replaced.
 
nba1341 said:
And this is why Apple should use the universal micro usb that the rest of the world uses. :apple:
Click to expand...

OR don't buy an iPhone! Easy solution to your non problem r/t micro USB.

OP, GO to the apple store and have them swap it out don't rely on the person thousands of miles away on the phone.

iEvolution said:
I think the whole lightning cable lock in by Apple is pretty unethical. As if they don't make enough money they have to essentially 'force' users to buy their adapter from them at a premium price.
OP that really sucks and its pretty unfair of Apple to put people in this kind of situation if the adapter is defective.
As if Apple really needed to thin out the devices anymore than they had last generation.
Agree with the other poster, micro usb should be adapted but of course Apple couldnt corner consumers if they went that route.
Click to expand...
All bunk. No one forces you to do anything. YOU choose to buy the iPhone KNOWING the connector is different. It is NOT being unfair by apple because the chord breaks. Lots of things break all the time, sheit happens and it's not all apple's fault. As far as changing the dock connector, how long did you expect apple to stay 32 pin? Silly to expect them to never change it. Again, if you don't like the fact that iPhone doesn't have M-USB, don't buy one. Easy.
 
Last edited:
Mr.C said:
It's covered under warranty so you should be able to book an appt. at the Genius Bar and get the cable replaced.
Click to expand...

I wish it was that easy but my nearest Apple Store is about 90 mins away and I'm at work :(
 
Update: Episode 2: Attack of the Cables.

Briefly to update - I called again, was assured I would get a replacement cable on the Wednesday, which I did. Ended up with no phone for a day. Replacement worked fine for two weeks, until... last night.

Put my phone on charge last night, it bleeped/vibrated to confirm it was charging, but this morning - as I was leaving the house, I noticed the battery was at 50%. Got home just now, tried the charger/cable and it is not powering my phone.

Fortunately, I have a spare which does work, but this is my second Lightning cable to fail. ****ing hassle I could do without.

(and by failure I mean there are no signs of physical damage - they're just not working)
 
lukekarts said:
Update: Episode 2: Attack of the Cables.

Briefly to update - I called again, was assured I would get a replacement cable on the Wednesday, which I did. Ended up with no phone for a day. Replacement worked fine for two weeks, until... last night.

Put my phone on charge last night, it bleeped/vibrated to confirm it was charging, but this morning - as I was leaving the house, I noticed the battery was at 50%. Got home just now, tried the charger/cable and it is not powering my phone.

Fortunately, I have a spare which does work, but this is my second Lightning cable to fail. ****ing hassle I could do without.

(and by failure I mean there are no signs of physical damage - they're just not working)
Click to expand...


Maybe it's your phone....
 
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