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lukekarts

macrumors regular
Original poster
Mar 16, 2009
155
0
UPDATE:

Update: Episode 2: Attack of the Cables.

Briefly to update - I called again, was assured I would get a replacement cable on the Wednesday, which I did. Ended up with no phone for a day. Replacement worked fine for two weeks, until... last night.

Put my phone on charge last night, it bleeped/vibrated to confirm it was charging, but this morning - as I was leaving the house, I noticed the battery was at 50%. Got home just now, tried the charger/cable and it is not powering my phone.

Fortunately, I have a spare which does work, but this is my second Lightning cable to fail. Hassle I could do without.

(and by failure I mean there are no signs of physical damage - they're just not working)


OLD POST:

Got my iPhone 5 on Friday, worked all ok, but now I'm away for the weekend at a wedding and the cable appears to have stopped charging (fortunately someone else has a working cable so I've got some backup at least until this afternoon). I can't return my phone for an exchange as the O2 store is sold out, and having rung Apple the shipping time on a replacement cable is 1-2 weeks. Seems to be the same on the online Apple Store.

Are they for sale on the high street anywhere in the UK? E.g. Apple Stores?

If not this a ******* pain in the arse as I don't have another phone to use and have no way to get charge.
 
Last edited:

nba1341

macrumors regular
Dec 27, 2007
173
0
And this is why Apple should use the universal micro usb that the rest of the world uses. :apple:
 

Rad-o

macrumors member
Sep 23, 2012
73
0
Got my iPhone 5 on Friday, worked all ok, but now I'm away for the weekend at a wedding and the cable appears to have stopped charging (fortunately someone else has a working cable so I've got some backup at least until this afternoon). I can't return my phone for an exchange as the O2 store is sold out, and having rung Apple the shipping time on a replacement cable is 1-2 weeks. Seems to be the same on the online Apple Store.

Are they for sale on the high street anywhere in the UK? E.g. Apple Stores?

If not this a ******* pain in the arse as I don't have another phone to use and have no way to get charge.

Did the charger break into the phone :O
 

iEvolution

macrumors 65816
Jul 11, 2008
1,432
2
I think the whole lightning cable lock in by Apple is pretty unethical. As if they don't make enough money they have to essentially 'force' users to buy their adapter from them at a premium price.

At the minimum Apple should allow 3rd party developers to make conversion adapters, considering they can't even keep up with demand.

OP that really sucks and its pretty unfair of Apple to put people in this kind of situation if the adapter is defective.

As if Apple really needed to thin out the devices anymore than they had last generation.

Agree with the other poster, micro usb should be adapted but of course Apple couldnt corner consumers if they went that route.
 

justperry

macrumors G5
Aug 10, 2007
12,229
9,401
I'm a rolling stone.
Cables break, and 1 in a "million" break right in the beginning, sad that it happens to you but that's the way it is.
But, Apple should have such cables available for cases like you, waiting a few weeks is ridiculous.
I would call them (again) and this time push a bit, maybe that helps to get one faster.
 

roxxette

macrumors 68000
Aug 9, 2011
1,507
0
People say its better that the old one and micro usb but by the looks imo looks weaker than the old and just as weak as micro usb.
 

FFR

Suspended
Nov 4, 2007
4,507
2,374
London
Got my iPhone 5 on Friday, worked all ok, but now I'm away for the weekend at a wedding and the cable appears to have stopped charging (fortunately someone else has a working cable so I've got some backup at least until this afternoon). I can't return my phone for an exchange as the O2 store is sold out, and having rung Apple the shipping time on a replacement cable is 1-2 weeks. Seems to be the same on the online Apple Store.

Are they for sale on the high street anywhere in the UK? E.g. Apple Stores?

If not this a ******* pain in the arse as I don't have another phone to use and have no way to get charge.

They are available at the apple store I purchased some last week.
I also picked up a micro USB to thunderbolt adapter, they are shockingly small.

ImageUploadedByTapatalk1349603168.853766.jpg
 

iSayuSay

macrumors 68040
Feb 6, 2011
3,586
718
They are available at the apple store I purchased some last week.
I also picked up a micro USB to thunderbolt adapter, they are shockingly small.

View attachment 367254

You meant micro USB to Lightning, yes? :D See .. This Thunderbolt and Lightning can be bags of hurt. Pretty soon Apple would come up with another $#1tstorm port labelling :p
 

tymaster50

macrumors 68030
Oct 3, 2012
2,786
11
New Jersey
Got my iPhone 5 on Friday, worked all ok, but now I'm away for the weekend at a wedding and the cable appears to have stopped charging (fortunately someone else has a working cable so I've got some backup at least until this afternoon). I can't return my phone for an exchange as the O2 store is sold out, and having rung Apple the shipping time on a replacement cable is 1-2 weeks. Seems to be the same on the online Apple Store.

Are they for sale on the high street anywhere in the UK? E.g. Apple Stores?

If not this a ******* pain in the arse as I don't have another phone to use and have no way to get charge.

sheesh it broke already? What do you do to your cable man??? I have mine laying on the floor and balled up in my pocket and it's still in perfect condition.
 

rsnapeuk

macrumors regular
Oct 19, 2011
221
6
I'd give apple care a call. I've had two replacement iPhone 5's sent out to me within the last 7 days, so if you make a fuss I'd imagine they'd do the same.
 

Mr.C

macrumors 601
Apr 3, 2011
4,825
919
London, UK.
Got my iPhone 5 on Friday, worked all ok, but now I'm away for the weekend at a wedding and the cable appears to have stopped charging (fortunately someone else has a working cable so I've got some backup at least until this afternoon). I can't return my phone for an exchange as the O2 store is sold out, and having rung Apple the shipping time on a replacement cable is 1-2 weeks. Seems to be the same on the online Apple Store.

Are they for sale on the high street anywhere in the UK? E.g. Apple Stores?

If not this a ******* pain in the arse as I don't have another phone to use and have no way to get charge.

It's covered under warranty so you should be able to book an appt. at the Genius Bar and get the cable replaced.
 

AFDoc

macrumors 68030
Jun 29, 2012
2,814
558
Colorado Springs USA for now
And this is why Apple should use the universal micro usb that the rest of the world uses. :apple:

OR don't buy an iPhone! Easy solution to your non problem r/t micro USB.

OP, GO to the apple store and have them swap it out don't rely on the person thousands of miles away on the phone.

I think the whole lightning cable lock in by Apple is pretty unethical. As if they don't make enough money they have to essentially 'force' users to buy their adapter from them at a premium price.
OP that really sucks and its pretty unfair of Apple to put people in this kind of situation if the adapter is defective.
As if Apple really needed to thin out the devices anymore than they had last generation.
Agree with the other poster, micro usb should be adapted but of course Apple couldnt corner consumers if they went that route.
All bunk. No one forces you to do anything. YOU choose to buy the iPhone KNOWING the connector is different. It is NOT being unfair by apple because the chord breaks. Lots of things break all the time, sheit happens and it's not all apple's fault. As far as changing the dock connector, how long did you expect apple to stay 32 pin? Silly to expect them to never change it. Again, if you don't like the fact that iPhone doesn't have M-USB, don't buy one. Easy.
 
Last edited:

lukekarts

macrumors regular
Original poster
Mar 16, 2009
155
0
It's covered under warranty so you should be able to book an appt. at the Genius Bar and get the cable replaced.

I wish it was that easy but my nearest Apple Store is about 90 mins away and I'm at work :(
 

lukekarts

macrumors regular
Original poster
Mar 16, 2009
155
0
Update: Episode 2: Attack of the Cables.

Briefly to update - I called again, was assured I would get a replacement cable on the Wednesday, which I did. Ended up with no phone for a day. Replacement worked fine for two weeks, until... last night.

Put my phone on charge last night, it bleeped/vibrated to confirm it was charging, but this morning - as I was leaving the house, I noticed the battery was at 50%. Got home just now, tried the charger/cable and it is not powering my phone.

Fortunately, I have a spare which does work, but this is my second Lightning cable to fail. ****ing hassle I could do without.

(and by failure I mean there are no signs of physical damage - they're just not working)
 

iphone1105

macrumors 68020
Oct 8, 2009
2,106
315
Update: Episode 2: Attack of the Cables.

Briefly to update - I called again, was assured I would get a replacement cable on the Wednesday, which I did. Ended up with no phone for a day. Replacement worked fine for two weeks, until... last night.

Put my phone on charge last night, it bleeped/vibrated to confirm it was charging, but this morning - as I was leaving the house, I noticed the battery was at 50%. Got home just now, tried the charger/cable and it is not powering my phone.

Fortunately, I have a spare which does work, but this is my second Lightning cable to fail. ****ing hassle I could do without.

(and by failure I mean there are no signs of physical damage - they're just not working)


Maybe it's your phone....
 
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