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So who has a dark band on the bottom of your new iMac?

Kronie

Kronie

macrumors 6502a
Original poster
Dec 4, 2008
929
2
So after giving up the new iMacs after two replacements about six months ago for yellow screens......I thought I would try again.

The good news is that the white is very uniform with no yellowing. The bad news is that it has this dark band across the bottom of the screen just above the dock.

So I am basically in the same spot I was six months ago. Replace the unit for a new one, replace the screen, or just live with it.

Maybe I am being too anal but for $2,500, I shouldn't have to live with anything but a perfect screen.

screen.jpg
 
I really don't understand people that keep posting these sorts of threads.

If you're not satisfied, the answer is very simple. Take it back to Apple and either ask for a replacement, or if you're within the appropriate timeframe, ask for a refund.

The only way Apple (aside from their own volition) will improve build quality & QA performance is through customer feedback via returns/repairs/refunds.
 
Seriously, What is wrong with Apple Quality Control!!? Is Apple going down hill?

My story:
2009 - Got 20" iMac 2.66GHZ - 1 dead pixel
2009 - Got 21.5" iMac - 3 dead pixels, yellow tint, 1 stuck pixel.
2010 - Got replacement 21.5" iMac, 4 dead pixels, yellow tint.

I just noticed the dead pixels today =/.. Honestly unacceptable, maybe its just my luck, but what is going on ?? I don't even wanna bother taking it back.. If it was local then a different story, and Its been over 14days in my case.. I just noticed them today, I wish I had a while back.. I'm still under 30days, but I don't think they will take it back..

I've bought quite a few monitors (non apple) in the past, about over 6, and I have only encountered a dead pixel in one of those 6..
 
plasticphyte said:
I really don't understand people that keep posting these sorts of threads.

If you're not satisfied, the answer is very simple. Take it back to Apple and either ask for a replacement, or if you're within the appropriate timeframe, ask for a refund.

The only way Apple (aside from their own volition) will improve build quality & QA performance is through customer feedback via returns/repairs/refunds.
Click to expand...

Really? You dont understand why people post threads like this? I guess I could spell it out to you but I doubt you would get it....
 
Kronie said:
Really? You dont understand why people post threads like this? I guess I could spell it out to you but I doubt you would get it....
Click to expand...

I do actually understand it, I'd want to complain and whine about the problem online because that will completely solve the problem and make Apple listen, instead of actually making a decision for myself and spending some time contacting Apple (store or phone or whatever) to sort the problem out. Then I'd feel compelled to vent my spleen to a community that will listen to me and sympathise with my plight.

But I also realise not everyone can do anything for themselves without asking five people for their opinions and then making a decision based on what other people say.

At anyrate, good luck with Apple, I hope it gets sorted for you and you end up with a machine that you enjoy using.
 
plasticphyte said:
I do actually understand it, I'd want to complain and whine about the problem online because that will completely solve the problem and make Apple listen, instead of actually making a decision for myself and spending some time contacting Apple (store or phone or whatever) to sort the problem out.....BLAH BLAH BLAH
Click to expand...

See I prove my point....sounds like you completely understand it...... and thank you for your meaningful input to the conversation.
 
I do and I got a fantastically irritating story to go with it too!

I called apple, went through the hardware check and other little things to try and clear the problem. They decided to replace it

Got sent a replacement... It has the same problem

Got sent a new replacement... It has the same problem again!

So now I'm taking it to an apple genius bar and they are going to replace the screen because well, I don't want another bloody mac shipped out to me I want a working iMac!

Suffice to say I'm pissed at apple right now and the low standard of quality control.
 
iMac display

No problems here. New Imac purchased 2 weeks ago. 21 inch though, not sure if that is why, but my display is perfect. (And I'm picky!)
 
people just place these threads because they are annoyed about having to return and return iMacs because of a what seems to be a lazy bunch of QC people at the Apple factory

i am still waiting to hear from Apple that they seeked advice from dell how to build that panel inside the iMac without those side effects , cant be that hard if dell can do it why not apple
so i am waiting to order my iMac from colorware

in white with a less glossy display without all those issues , as i know i will never get a Matte display option ever again no matter how much i would be willing to pay for that option,
but it must be possible to make that thing less glossy without having to wrap it in some sort of cling film :(
 
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