I am having problems with a rogue AASP who took my money for a logic board replacement, while it looks like they reflowed it. However, I have yet to find an Apple employee who even listens to my complaints, so far everybody tells me to write a letter to Apple Benelux, Apple Europe, call this or that number, chat with Apple support or email this or that address, but my questions have remained unanswered, so far. Nobody is willing to point me to some Apple individual who is responsible for service in Europe. So, I am not getting very far. Is there any living soul who is responsible for Apple service in Europe, who I can send a letter, and who will send me an authoritative answer? Also, is there any way to get hold of a detailed report of the history of Apple hardware? So far, I have talked to one person who could point me to the AASP who is supposed to have replaced my logic board, and who suggested that it was not replaced at all, but he refuses to give me further details. I suppose I can have my MBP examined by another AASP, but so far I am not too eager to spend more money on a company I cannot fully trust.