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So whos waiting on the element case?
- Thread starter Lamarak
- Start date
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My phone is still on order from AT&T, but I've ordered the SGP Leather skin set and I am about to order a cheap bumper knockoff on Ebay. Put my name in for the Element Vapor... hoping for some reviews of the first shipment to be posted though before I put up the money for mine.
I am, but it's gonna be awhile cause I pre-ordered the silver on silver with carbon fiber backing.
I've got the Apple bumper for now.
I've got the Apple bumper for now.
I put my info in to pre-order a red one. I am currently using an iFrogz luxe original. My SGP vintage leather case has shipped and I am also waiting for the white Apple bumper that I ordered on the 18th as well as a red Marware bumper. Those should hold me for awhile.
my order is paid and "awaiting fulfilment" on element's side...so all I can do is sit and wait for it...black on black with no logo (hopefully, I asked for no logo) but whatever...I'm in canada and we still dont have the iPhone 4 here yet anyways but I would love to have the case first so I'm ready for its release. I have an iLuv edge here already just in case I dont get the vapor before the iPhone 4
I have a quick question. Did you pre order the case by just buying it @ the shopelementcase website or did you actually get a pre order email? I really want to order this case and I have not received an email regarding the pre order but I noticed that you can just go to the website even though there is a comment on the pre order page about receiving a pre order number so im pretty confused. I would greatly appreciate it. Thanks in advance guys.
i just ordered from the site and put in the preorder code "julypreorder" but I dont think that code is valid anymore...you could always try though...just might have to wait until the second shipment
It indicates from the pre-order email I received that they match up the email address.
"Quantities and color choice may be changed from your pre order form, but the name or email must match the one you used on the pre order form."
I would think if they accept payment, that you would receive a case at some point. It is a bit confusing. I'm in the #3500 range, so it might be the end of July before I see a case. Not too crazy about their online setup but I guess we'll see what happens.
"Quantities and color choice may be changed from your pre order form, but the name or email must match the one you used on the pre order form."
I would think if they accept payment, that you would receive a case at some point. It is a bit confusing. I'm in the #3500 range, so it might be the end of July before I see a case. Not too crazy about their online setup but I guess we'll see what happens.
Ok I guess I will just go ahead and give it a shot. What colors did you guys order? I am probably aiming at the black and red.
went for black/black as its one of the combinations that will be released and ready first
Element Vapor Case
Just venting...the customer service is horrible. forget even thinking you will get a response when you send an email. they send out these vague email updates leaving customers wondering...what group your in and when in the hell youll get a case. let me say... i understand they are busy but when you take peoples money ahead of supplying a product or service, you better expect people to be on you for answers and somewhat decent customer service. if your selling $80 cases, hire some help so that you dont piss people off. As of now, i finally got a email saying that they "processed " a shipping label but apparently it takes them days to actually get your package to the post office.
heres the message i got from the post office.."The U.S. Postal Service was electronically notified by the shipper on August 06, 2010 to expect your package for mailing. This does not indicate receipt by the USPS or the actual mailing date. Delivery status information will be provided if / when available. Information, if available, is updated periodically throughout the day. Please check again later."
We will see how long it takes to actually get my case in the hands of the post office. Over the time span of 1 month, i have sent 10 emails with only 1 response. I got so irritated that i asked for my order to be cancelled and my money refunded because i was leaving for a month long business trip and if i didnt have my case by the time i left, i just wanted my money back ( BTW, no response to those emails either ). i dont care how good a case their product may be...due to my past experience with element, i will never buy anything else from them again.
Just venting...the customer service is horrible. forget even thinking you will get a response when you send an email. they send out these vague email updates leaving customers wondering...what group your in and when in the hell youll get a case. let me say... i understand they are busy but when you take peoples money ahead of supplying a product or service, you better expect people to be on you for answers and somewhat decent customer service. if your selling $80 cases, hire some help so that you dont piss people off. As of now, i finally got a email saying that they "processed " a shipping label but apparently it takes them days to actually get your package to the post office.
heres the message i got from the post office.."The U.S. Postal Service was electronically notified by the shipper on August 06, 2010 to expect your package for mailing. This does not indicate receipt by the USPS or the actual mailing date. Delivery status information will be provided if / when available. Information, if available, is updated periodically throughout the day. Please check again later."
We will see how long it takes to actually get my case in the hands of the post office. Over the time span of 1 month, i have sent 10 emails with only 1 response. I got so irritated that i asked for my order to be cancelled and my money refunded because i was leaving for a month long business trip and if i didnt have my case by the time i left, i just wanted my money back ( BTW, no response to those emails either ). i dont care how good a case their product may be...due to my past experience with element, i will never buy anything else from them again.
I'm on their pre-order list for Black/Red with the carbon fiber backing.
Looks like it's going to be a WHILE before I get it though so I'm rocking PowerSupport Crystal on the back and SGP Ultra Oleophobic on the front with a Speck GeoMetric.
Looks like it's going to be a WHILE before I get it though so I'm rocking PowerSupport Crystal on the back and SGP Ultra Oleophobic on the front with a Speck GeoMetric.
Just venting...the customer service is horrible. forget even thinking you will get a response when you send an email. they send out these vague email updates leaving customers wondering...what group your in and when in the hell youll get a case. let me say... i understand they are busy but when you take peoples money ahead of supplying a product or service, you better expect people to be on you for answers and somewhat decent customer service. if your selling $80 cases, hire some help so that you dont piss people off. As of now, i finally got a email saying that they "processed " a shipping label but apparently it takes them days to actually get your package to the post office.
heres the message i got from the post office.."The U.S. Postal Service was electronically notified by the shipper on August 06, 2010 to expect your package for mailing. This does not indicate receipt by the USPS or the actual mailing date. Delivery status information will be provided if / when available. Information, if available, is updated periodically throughout the day. Please check again later."
We will see how long it takes to actually get my case in the hands of the post office. Over the time span of 1 month, i have sent 10 emails with only 1 response. I got so irritated that i asked for my order to be cancelled and my money refunded because i was leaving for a month long business trip and if i didnt have my case by the time i left, i just wanted my money back ( BTW, no response to those emails either ). i dont care how good a case their product may be...due to my past experience with element, i will never buy anything else from them again.
Hey just going through these treads cause I'm still waiting for my case to come for over 3 weeks now. Got the email saying it was shipped and nothing...I'm a total slave to my mailbox!!
Did you ever get yours?
I got a black and red no carbon. $120usd shipped, send out as soon as money clears. Pm me for more info.
I'm interested to see how all of these metal cases shake out after a year...
Will the ones with piss-poor customer service and reception problems be able to survive? Or will the new players who've sat back and observed take the lead and provide a superior product at a better price?
So far it seems that this market is wide open. What are your predictions? Will Element be able to survive after all of the negatives?
Will the ones with piss-poor customer service and reception problems be able to survive? Or will the new players who've sat back and observed take the lead and provide a superior product at a better price?
So far it seems that this market is wide open. What are your predictions? Will Element be able to survive after all of the negatives?
It is pretty hard for them to thrive as before if they do not change the brand strategy.
I was really excited about throwing over a 100 bucks at this company until I realized that I could probably conjure something twice as good out of tin foil.