I have always used Windows Addressbook and not MS Outlook. I have always used Outlook Express. Everything worked fine because I had an Identity just for the iPhone. Now since upgrading to Win7 and there not being a Windows Address Book due to Outlook Express. Along with me not liking MS Outlook, I have found Windows Live Mail somewhat do-able. WLM puts ALL of you contacts in one contact folder and does not allow them to be separate like as in OE and separate identities. iTunes wanting to sync everything in your contacts is not user friendly for me. Any suggestions, I have looked a few different programs but not finding usable.