Software not installing

Discussion in 'iPhone' started by superevangelist123, Oct 14, 2016.

  1. superevangelist123 macrumors newbie

    superevangelist123

    Joined:
    Aug 30, 2016
    Location:
    Phoenix, AZ
    #1
    need advice...I got a replacement 7 plus today and while the iCloud backup was taking place a new software downloaded.

    Now that the backup is complete, it continues to say that I can install it after the backup is complete. The backup has been complete for a couple hours.

    I have powered on and off a couple of times but that's not working.
    Any advice on what I could do?
     
  2. MarkB786 macrumors 6502

    Joined:
    Sep 20, 2016
    Location:
    Rocky Mountains, USA
    #2
    Do you mean a new iOS 10 software update downloaded? Not sure I am following the issue here.
     
  3. superevangelist123 thread starter macrumors newbie

    superevangelist123

    Joined:
    Aug 30, 2016
    Location:
    Phoenix, AZ
    #3
    Yes, that's what I mean. It has downloaded but I cannot install it.
     
  4. shipshape macrumors newbie

    shipshape

    Joined:
    Aug 2, 2012
    Location:
    Needham Massachusetts
    #4
    you may need to connect to wifi. whenever i update my ios the iphone says it must be plugged in to download and update the phone.
     
  5. superevangelist123 thread starter macrumors newbie

    superevangelist123

    Joined:
    Aug 30, 2016
    Location:
    Phoenix, AZ
    #5
    It eventually worked itself out somehow last night. Appreciate the suggestion.
     

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