Software update bricked my Mac??

Discussion in 'MacBook Pro' started by peanutismint, Sep 24, 2011.

  1. peanutismint macrumors 6502

    peanutismint

    Joined:
    Apr 4, 2007
    Location:
    Cardiff, UK
    #1
    I was using my laptop the other night when up popped Software Update informing me that I could install an update (think it was EFI...???) so it told me to make sure my mac was plugged into a power supply (it was) and to allow it to reboot after it had installed. It downloaded the update, then rebooted the system, after that I saw a grey screen with a progress bar that filled right up to the top. After this, the system 'rebooted', but when the screen went black that was the last thing I saw. No startup chime, no grey apple symbol screen, no keyboard response. The only thing that happens is the fan starts low and then continues to get faster and faster until it's nearly taking off...

    I've tried all the usual PMU/SMC resets - I've done the one where you hold the power button for a while, and the one where you hold shift, alt and option - still nothing....getting worried now!!

    Any ideas? I called Apple, all the guy could suggest was I take it into the store, the only problem with that being this is the busiest time of year where I work and I'm not going to be able to get there for quite a while......also I don't want to lose my data and presumably if I take it into the apple store they'll format the hard drive, right?? What can I do if I can't even get it into target disk mode?
     
  2. munkery macrumors 68020

    munkery

    Joined:
    Dec 18, 2006
    #2
    If possible, put the machine into target disk mode and retrieve your data.

    Then, do a clean install of OS X.
     
  3. ZZ Bottom macrumors 6502a

    Joined:
    Apr 14, 2010
    #3
    I'm sorry to say you just may have bricked it. You are absolutely not supposed to reset the SMC/PMU during an efi or smc update. I nearly f'ed up a customers computer doing this when I worked as a Mac technician; fortunately my peers knew what they were doing.

    I would bring it to apple if you're still under warranty. Don't mention the smc reset. I find it quite irritating that apple doesn't include a warning specifically about resetting smc when performing these updates.

    Hope I'm wrong and your machine revives from the dead.
     

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