"Software Update Unavailable"

Discussion in 'iOS 7' started by davecom, Sep 18, 2013.

  1. davecom macrumors member

    Joined:
    Aug 10, 2009
    #1
    I successfully downloaded iOS 7 on my iPhone 4 running 6.1.3, but when trying to install, it says "Software Update Unavailable" after trying to verify the already downloaded update and after I already agreed to the terms and conditions. Anyone have a solution to this? Screenshot attached:

    [​IMG]
     
  2. virginblue4 macrumors 68000

    virginblue4

    Joined:
    Apr 15, 2012
    Location:
    United Kingdom
    #2
    Just keep trying.
     
  3. davecom thread starter macrumors member

    Joined:
    Aug 10, 2009
    #3
  4. rrm998 macrumors regular

    rrm998

    Joined:
    Jun 15, 2012
    Location:
    Houston, TX USA
    #4
    I'm seeing the same message. It's interesting that there's capacity to handle a 750MB download but fails on an activation server
     
  5. metoo6000, Sep 18, 2013
    Last edited: Sep 18, 2013

    metoo6000 macrumors regular

    Joined:
    Sep 18, 2007
    Location:
    London, UK
    #5
    Had a same problem, but now installing...

    Duh... installing takes ages... X(
     
  6. tgi macrumors 65816

    tgi

    Joined:
    Aug 29, 2012
  7. macbookonthego macrumors newbie

    macbookonthego

    Joined:
    Oct 12, 2009
    #7
    works at last

    Maybe 6 attempts at "Software Update" then at last it proceeded then reboots iphone (4) new flat graphic apple icon comes up and now progress bar slowly indicating internal update process crawling along. This after maybe 9 or 10 false starts to download starting at 1pm (ET) sharp then multiple "Software Update Unavailable" events all in all with maybe 50% of actual update happening right now at this point 2.75 hours expended to now - not bad for what?, millions hitting the servers at once?
     
  8. aquadisiac macrumors 6502

    Joined:
    Apr 25, 2009
    Location:
    GA
    #8
    same problem with ipad mini. OTA update 3.49pm EST. i want it on my mini NOWWWWWW :mad:
     
  9. juliebeannn macrumors member

    juliebeannn

    Joined:
    Dec 15, 2011
    Location:
    NYC
    #9
    here too. been trying to install for an hour...:mad:
     
  10. barkomatic macrumors 68040

    Joined:
    Aug 8, 2008
    Location:
    Manhattan
    #10
    Try restarting your iPhone. I couldn't verify either until I did that.
     
  11. Caseynd macrumors regular

    Caseynd

    Joined:
    Jun 17, 2008
    Location:
    ND, USA
    #11
    I attempted restarting my iphone, still no verify, must be on apple's end.
     
  12. imalazeeass macrumors regular

    Joined:
    Feb 7, 2011
    #12
    Try updating through iTunes instead of through the air. It worked for me!
     
  13. hagr182 macrumors regular

    Joined:
    Apr 6, 2010
    #13
    its frustrating, it did download the update, it wont verify it and I wont be home till tomorrow.
     
  14. IPadNParadise macrumors 6502

    IPadNParadise

    Joined:
    Jan 12, 2013
    #14
    Restart did not work for me. Where do I find the steps to try thru iTunes while connected to my Mac?
     
  15. enakeprimen macrumors newbie

    Joined:
    Jan 17, 2012
    Location:
    Jakarta, INDONESIA
    #15
    Same with me here, trying to install multiple times with no luck till now :(
     
  16. brettO5 macrumors member

    Joined:
    Mar 11, 2012
    #16
    I'm on attempt number 10 to verify the update. Still "Software Update Unavailable" :(
     
  17. Krispy162 macrumors regular

    Krispy162

    Joined:
    Aug 1, 2008
    #17
    Same here.. I'm going to attempt iTunes with my iPad while I continue with this way on my iPhone.
     
  18. batting1000 macrumors 604

    Joined:
    Sep 4, 2011
    Location:
    Florida
    #18
    This problems should come as no surprise, especially when millions and millions of people are all trying to update there devices at once.
     
  19. jenni122701 macrumors regular

    jenni122701

    Joined:
    Jan 13, 2013
    Location:
    (Western) North Carolina, USA
    #19
    Same here on my hubby's iPad 2. I did my iPad 3 pretty easily, but I've been trying on his for about an hour and a half now. It does exactly what davecom showed above.
     
  20. Krazy Bill macrumors 68030

    Krazy Bill

    Joined:
    Dec 21, 2011
    #20
    Hold your phones upside down, then try again.
     
  21. rrm998 macrumors regular

    rrm998

    Joined:
    Jun 15, 2012
    Location:
    Houston, TX USA
    #21
    It took about 30 minutes of retries and my iphone updated. My iPad updated on the first try.
     
  22. oldcelt macrumors 6502

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    Sep 28, 2011
    Location:
    UK
  23. aquadisiac macrumors 6502

    Joined:
    Apr 25, 2009
    Location:
    GA
    #23
    now downloaded and verified and now it will not activate :mad:
     
  24. CylonGlitch macrumors 68030

    CylonGlitch

    Joined:
    Jul 7, 2009
    Location:
    SoCal
    #24
    I am on Verify Update attempt #50+. iPhone just doesn't want to go through, tried it for about 3 hours. My iPad went through after 10 attempts. It's OK, I can wait. I know the servers are being hammered.
     
  25. Krispy162 macrumors regular

    Krispy162

    Joined:
    Aug 1, 2008
    #25
    Plugged my iPad into computer and downloaded & installed through iTunes in 1 shot! Testing this method on the iPhone now!
     

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