I'm new to Apple having purchased a MacBook Pro over the Holidays. Like an idiot, I added iWork software unaware that Apple would be introducing a new software less than a month later. I assumed, wrongly, that Apple would at least credit me part of the purchase price to upgrade, if not offer the upgrade at no cost. Could not have been more wrong. I guess my question to those of you who are regular Apple users is, what other ways am I going to be disappointed by Apple?