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Maybe Apple should remove all security features so thieves can easily sell or use the devices?
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sold Apple Watch – activation lock did not disable
- Thread starter lars666
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Maybe Apple should remove all security features so thieves can easily sell or use the devices?
I disabled "Find my Watch" from my Apple watch, erased the watch, logged into my iCloud account which was linked to the watch, disabled and deleted the watch from my iCloud devices, too. De-registered it (just to be totally sure), checked again that is not activated anymore anywhere in "Find my iPhone" or whatever. No step missing, same procedure as with any iOS device.
That isn't security enough in your eyes? I don't see any logical step missing here why this shouldn't fully prepare the watch to sell. (The Apple Care guy on the telephone didn't either and confirmed that this should have unlocked the watch.)
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I did not call you idiot, but I have no problem if you like to admit it.
Read it again on my 1st response in this thread, "OP" come after.
Added: I am sorry if I hurt your feeling with word. Don't know you are so sensitive.
Calm down, do-nothing personal. Nothing to get angry about it. Peace and enjoy your macrumor life.
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That is a leap to an extreme. I don't think anyone wants that. Rather, I (we) wish Apple implemented the security thoughtfully. Like it did with the phone and iPad.
The obvious missing logical step would be to unpair the AW from the iPhone. Perhaps there's a glitch with Apple with the specific steps you took which should not have happened and isn't your fault. But since you didn't unpair first we'll never know if you could have avoided the problem had you done that.
In this case the ONLY logical thing would be that when erasing your Apple Watch AND deactivating "Find my iPhone" AND deleting it from your iCloud account you at some point get the message: "Please unpair your AW from your iPhone before erasing" or whatever. I simply don't agree that "unpairing" the Watch from the iPhone should be an important step to remember - not even doable later online in your iCloud account if you forgot it - if you turn off "Find my iPhone" on your watch to THEN successfully erase it to THEN (or before, doesn't matter) deleting it from your iCloud devices everywhere logged in with your Apple ID. Please play this through in your head - step 2 (completely erasing/resetting/deactivating) definitely shouldn't be possible if there's an "unpairing" step 1 which stays active and still locks the watch in the end when not done before - that's just no logic at all and just *scream* for indefinite buyer/seller problems all the time, especially as we unlock our iPhones/iPads before selling the exact same way with no extra steps. You can fully erase your AW including all settings and unconnecting iCloud, but it still stays "bonded" to a specific iPhone?! Overall, as already mentioned, the official Apple documents describe unlocking your Apple Watch simply by deleting it from "Find My iPhone" / iCloud devices on www.icloud.com and that's also the way the Apple Care Suppport checked it again with me. It IS a perfectly official way to unlock your Apple Watch which should have worked. It just didn't, at least in my case, for whatever reason.
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The official Apple documents also say you can simply unpair the AW to prep it for selling, but that if you no longer have the iPhone then you go into iCloud and do the steps you took. My point is perhaps there's a glitch with the Apple system with the latter and it may not have happened had you done the unpairing. This is speculative so that's why I said we'll never know.
No. They should document it and make it easy for genuine customers to remove locks. is that too hard?
Why would a company provide instructions on how to sell their product to someone else? Even if Apple did create a document specifically for this how many people do you think would actually go looking for that information?
are you kidding? Why - because tomorrow everyone will stop buying if you don't allow this. And if you support this view so much - why not ask apple to design the iphone in such a way that activation lock canot be disabled? even today, they allow you to disable it exactly to do this - sell it to others. (by disabling find my iphone service). So your argument is moot.
Security features are there to protect us. Just because it takes a few steps (even if complicated) to disable the security doesn't mean it's not designed properly or doesn't "just work".
again, your point is moot. Nonne is denying security is there to protect us. What we're talking about here is the "genuine" user security removal. Creating hindrances here doesn't benefit anyone. That's why it "doesn't just work" - in this specific case with apple products. When a genuine user wants security removed, that should be easy plain and simple.
A password protects your gmail account right? But you can easily go into your gmail account settings and change it if you like. That's not "insecure" as you're making it out to be.
Umm, people offload/sell their Apple products all the time to upgrade to the latest and greatest so of course Apple would (and did) create a document on how to prep their products for selling. Why would a company make it harder for people to buy their newest products if they can't at least recoup some of the costs from selling the older products?
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Well, if you put it that way it makes more sense. I didn't look at it that way.
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Ok, you're right and I'm wrong. let's move on.
I would like to see it go a little further and have Apple make the multi-step process more visible.
I've not seen anything when un-pairing my AW which asked, for example, "Do you need to remove this Watch from your iCloud account, too?"
I can understand if Apple doesn't want to subtly suggest that a user might want to sell their AW while troubleshooting it via an un-pair/re-pair process, but I think a lot of users never look for support documents until it's too late.
It would help a lot if the Watch app gave some direction towards removing an AW from iCloud.
You mean activation lock? Simply unpairing the AW is supposed to remove it in one fell swoop and there isn't supposed to be multi steps. However, there's obviously a glitch with their system when it sometimes doesn't work and it's this glitch that members are speaking of and which Apple needs to fix for good.
In the meantime, it's not a bad idea to log onto iCloud after doing the unpairing and remove any traces if you find any.
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Right, but there's nothing in the Watch app on the phone which would remind the user.
I also picked up a replacement AW under warranty and the store staffer didn't say anything about removing the old one from iCloud. Only because of the forums did I know I would need to do it myself.