I sold my 16GB 2G iphone on ebay. The auction was won via buy-it-now. The winning bidder has no history, and just joined ebay today. I was paid instantly via paypal, but the buyer wants the phone shipped to Russia via US Postal Service. According to Paypal, he gave me an unconfirmed address (obviously).
Let's say the buyer chooses to say he never received my phone, and tries to get his money back via paypal buyer protection. How can I cover myself incase he is trying to scam me?
According to Paypal, UPS will not deliver to his address, but if I go to UPS.com, I can enter his address just fine. I cannot, however have any kind of signature confirmation. To add to that, shipping to Russia is over $200, and Paypal only charged him $12 thinking I would use USPS. I guess UPS is out at this point. USPS will ship to Russia for $30, but obviously, no real tracking or signature confirmation either. I called USPS and they said I can add insurance for a few dollars more. Is this really enough? I'm very leery about this whole situation. I tried to cancel his bid, but since the auction was closed I was unable to. Should I just refund his money through Paypal and tell ebay what's up?
Finally, if I do end up shipping this, I planned to restore it in iTunes. Is this enough to erase everything, or should I use something more powerful. As always thank you for your positive comments.
Let's say the buyer chooses to say he never received my phone, and tries to get his money back via paypal buyer protection. How can I cover myself incase he is trying to scam me?
According to Paypal, UPS will not deliver to his address, but if I go to UPS.com, I can enter his address just fine. I cannot, however have any kind of signature confirmation. To add to that, shipping to Russia is over $200, and Paypal only charged him $12 thinking I would use USPS. I guess UPS is out at this point. USPS will ship to Russia for $30, but obviously, no real tracking or signature confirmation either. I called USPS and they said I can add insurance for a few dollars more. Is this really enough? I'm very leery about this whole situation. I tried to cancel his bid, but since the auction was closed I was unable to. Should I just refund his money through Paypal and tell ebay what's up?
Finally, if I do end up shipping this, I planned to restore it in iTunes. Is this enough to erase everything, or should I use something more powerful. As always thank you for your positive comments.