[SOLVED]Logitech G700s Doesn't work

Discussion in 'macOS Sierra (10.12)' started by sznaps, Jun 14, 2016.

  1. sznaps macrumors newbie

    Joined:
    Jun 11, 2013
    #1
    Got a G700s wireless mouse, doesn't work on my iMac that it was plugged into during upgrade. The buttons work but I can't move the pointer. Weird thing is, if I connect the wireless dongle to my mac book pro which is also on sierra, it works just fine. Don't know if it's a driver error. If anyone has any ideas on how to troubleshoot, let me know!
     
  2. zer0ed, Jun 20, 2016
    Last edited: Jun 20, 2016

    zer0ed macrumors newbie

    zer0ed

    Joined:
    Jun 18, 2016
    Location:
    Arizona
    #2
    Nor does the Logitech K800 wireless keyboard. It's not recognized period, even though it works fine with 10.11.5 on my Late 2009 27" Quad Core iMac. The iMac's original wireless keyboard as expected works fine though. Unfortunately I should have checked if any USB devices were working with 10.12. However, since the K800 issue was a deal breaker for me I removed it and reverted back to 10.11.5.
     
  3. dianeoforegon macrumors 6502a

    dianeoforegon

    Joined:
    Apr 26, 2011
    Location:
    Oregon
    #3
    Open Logitech Control Center in System Preferences.
    Click on Open Unifying Software > Advanced
    Select Pair a new device. Reset to your mouse and see if it works.

    I haven't upgraded to Sierra yet, but after ever beta update in El Capitan, I have to reset my Logitech M510 mouse. Logitech has released new version for several of their mice that have newer drivers. You have the option to use bluetooth or their dongle with the new mice.
     
  4. sznaps thread starter macrumors newbie

    Joined:
    Jun 11, 2013
    #4
    had to delete the logitech mouse kext that is installed by the gaming software and then it started working. appears to be a kext issue. It works with native mac kext but not with the logitech kext.
     

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