Yesterday, after using my Macbook as I normally would, I restarted it. After restarting however, I noticed that the computer was stuck on the Grey Apple screen with a spinning gear. After about three minutes of that, it went to a blue apple screen. I retryed it several times, and on the occasion, I would see a black mouse. No progress.
So, I followed all the directions here: http://docs.info.apple.com/article.html?artnum=303234
Nothing. (Thought process: "Apple, I though these things never crashed!?!?!)
So, taking matters into my own hands, I:
Booted into the install cd/disk utility and:
-Selected Macintosh HD, click on the first aid tab, and repaired permissions and the drive (which reported everything was fine:
-Then I went to install cd/reset password and re-set the pasword for my account.
I restarted, and still nothing.
Holding down shift at boot just speeds up the fan (no safe mode)
And when I boot in verboose (I think that's what it's called, its where it shows all the lines of code instead of the spinning gear) there are no reported errors.
---
So, how do I back up all my personal files (apps, music, files, pictures, documents, programs) and get to fix this.
I do have all my music on my iPod touch, which is jailbroken, so the music doesn't neccesarily need to be backed up as I can getr it off.
Also, I have the file vault on, since day one, so it may be hard to get my files.
----
I have no problem taking it to the Apple store, as long as they don't read all my personal info, apps, music, etc;. It's a new machine and still under warranty (but no apple care)
If anyone can help me, that'd be great.
-Tim
PS: For $1,500 dollars, this computer shouldn't be crashing.
EDIT: If you found this thread by searching and are having a similar problem, here's how I fixed it:
I did an archive install as detailed here
So, I followed all the directions here: http://docs.info.apple.com/article.html?artnum=303234
Nothing. (Thought process: "Apple, I though these things never crashed!?!?!)
So, taking matters into my own hands, I:
Booted into the install cd/disk utility and:
-Selected Macintosh HD, click on the first aid tab, and repaired permissions and the drive (which reported everything was fine:
-Then I went to install cd/reset password and re-set the pasword for my account.
I restarted, and still nothing.
Holding down shift at boot just speeds up the fan (no safe mode)
And when I boot in verboose (I think that's what it's called, its where it shows all the lines of code instead of the spinning gear) there are no reported errors.
---
So, how do I back up all my personal files (apps, music, files, pictures, documents, programs) and get to fix this.
I do have all my music on my iPod touch, which is jailbroken, so the music doesn't neccesarily need to be backed up as I can getr it off.
Also, I have the file vault on, since day one, so it may be hard to get my files.
----
I have no problem taking it to the Apple store, as long as they don't read all my personal info, apps, music, etc;. It's a new machine and still under warranty (but no apple care)
If anyone can help me, that'd be great.
-Tim
PS: For $1,500 dollars, this computer shouldn't be crashing.
EDIT: If you found this thread by searching and are having a similar problem, here's how I fixed it:
I did an archive install as detailed here
Apple on their website at this address: [url]http://docs.info.apple.com/article.html?artnum=107120[/url] (This is part of an Apple Document. I didn't write it or make it) said: