Some album art not showing in the album listing, but when I click the album...

Discussion in 'iPhone' started by LOLZpersonok, May 18, 2013.

  1. LOLZpersonok macrumors 6502a


    Aug 10, 2012
    Calgary, Canada
    For some reason with the albums I just bought on the iTunes store (directly on my iPhone) aren't showing their album art in the listings anymore, but when I click on the album that doesn't have the art shown it shows the art when it shows the contents of the album. If you don't get what I'm saying, here's a few screenshots that show this. In this case, pay attention to "Cinematic Soundscape". Please, can someone help me restore the images here? I downloaded these through the iOS iTunes store and I really don't want to redownload them.

    The screenshots are below:

    Attached Files:

    • 1.PNG
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    • 2.PNG
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  2. 1080p macrumors 68030


    Mar 17, 2010
    Planet Earth
    Welcome to one of the many iCloud glitches.

    I have this issue with iTunes Match. The only way I could resolve it is to manually ad album art to each of my albums that had it missing. (Rather than depending on iTunes to add it's own art.)
  3. ATC macrumors 6502a

    Apr 25, 2008
    I have this issue too (as the OP describes) only in my case it's only affecting one album and interestingly that album also contains a music video (only album in my library that does). Not sure if it's related or not.
  4. Zammir macrumors newbie


    Sep 10, 2012
    Las Vegas

    I have same problem as well. It seems nobody really cares though.... pity
  5. omgwut macrumors 6502

    Jul 28, 2006
    I still get this problem now and then, but it seems to happen much less frequently than it did after iTunes Match first rolled out. There's a few things you can try, and they have all worked for me on different occasions, so I can't tell you which one is guaranteed to work. You'll have to try them yourself and see.

    1. If you're using iTunes Match on your iPhone, go to Settings > Music > toggle off both the Show All Music and iTunes Match buttons. Go back to the Music app and wait for the album list to clear and display the "No Content" message. You may try going to Settings > General > Usage > Music and deleting all songs locally, too.

    Return to the home menu and double-click the Home button to summon the task manager, then kill the Music app. Now go back to Settings > Music and toggle the Show All Music and iTunes Match buttons back on. Return to the Music app and let the library repopulate from iCloud. You may try scrolling up and down the album view list for a while as the cover artwork images download to let them cache properly. If one is being stubborn and not appearing, press it to open up its track listing view and see if it loads in there. Hopefully it will show up.

    2. From iTunes in OSX, right-click the album that's being troublesome and click Get Info. Even when the cover artwork shows up just fine from within my iTunes library, I've still had it not show up on iOS. Search Google Images for the artwork you're looking for and right-click and copy it to the clipboard. Paste it into the artwork field in the Get Info window and click Apply. Instead of simply right-clicking on the entire album if in album view, you may also try shift-selecting each individual song and pasting the artwork into them that way. I have seen it not work until I did it this way, so give it a shot. If using iTunes Match again, click Store > Update iTunes Match and wait for the changes to sync to your iPhone. Navigate to or play the album and see if it pulls the artwork down in the album listing view now. Otherwise sync the new tracks to your device manually.

    Good luck! iTunes Match still has a few pesky bugs to iron out, but its definitely gotten better since the rollout in my opinion.
  6. Ajones330 macrumors 6502a


    Jul 9, 2008
    SEC Country
    Happens to me with iTunes Match but when I turn it off then turn it back on it works. As far as music downloaded from iTunes try what other poster said by adding your own album artwork from the net...
  7. Grayburn macrumors 68000


    Jul 12, 2010
    London, England
    This happens here too and i dont even use iTunes Match, i usually add the artwork myself.
  8. randy98mtu macrumors 65816


    Mar 4, 2009
    I have abandoned iTunes Match after it completely screwed my play counts. Now I am still having this problem with a few recently purchased albums. I have replaced the album art myself, but it still shows up wrong. I also have one new album that does not show up under the Artist listing. I have to know the name of the album to find it on my phone.

    I'm completely invested in iTunes and it is the only thing I've found that I like to organize music. It seems to be getting worse and worse though.

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