Sidebar Sidebar
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

Some Apple Card Customers Unable to Make In-Store Purchases for Second Day in a Row [Resolved]

MacRumors

MacRumors

macrumors bot
Original poster
Apr 12, 2001
68,130
38,889


A partial Apple Card outage impacting the ability of some customers to make in-store purchases using their Apple Card with Apple Pay is facing its second day in a row of issues, according to Apple's system status page.

apple-card-1.jpg

On Monday, Apple said that some customers would be unable to make in-store purchases with their Apple Card, and two days later, the issue continues to persist. These new issues follow a widespread Apple Card outage earlier this month that lasted several hours, impacting all Apple Card customers. The current issue facing some Apple Card customers is limited to in-store purchases, but online purchases seem to be working as normal.

Apple Card launched in 2019 as a tightly integrated financial service into Apple's products and services. Apple has partnered with Goldman Sachs to be the issuing bank for the card, meaning it's currently limited to just the United States. Apple Card features are integrated into the Wallet app with color-coded spending summaries, no fees, and up to three percent cashback on purchases, paid out daily.

Update: Apple's system status page now says that the issue is resolved and Apple Card is working as normal.

Article Link: Some Apple Card Customers Unable to Make In-Store Purchases for Second Day in a Row [Resolved]
 
Article Link
https://www.macrumors.com/2021/06/16/apple-card-issues-second-day-in-a-row/
Last edited:
ouimetnick said:
Pretty pathetic on Apple’s part. Should Apple make their own vehicle, you better be able to drive it even when the servers are offline…

Fortunately, most folks have more than 1 credit card.
Click to expand...
The physical card still works. I didn't even know the Apple Pay side was down until I came here yesterday. I had been using the physical card for various things with no issues.
 
  • Like
Reactions: TakeshimaIslands
This card should get 2% on all purchases, through Apple Pay and the physical card, then whatever higher percentage for Apple and whatever other retailers they decide, which could only apply to Apple Pay.

This card isn’t even the best option for Apple purchases(unless wanting financing) let alone it’s other categories.

The physical card could be made of vibranium, but as long as it only gets 1% back, I won’t even consider requesting one.
 
  • Disagree
  • Like
Reactions: Victor Mortimer, subi257 and erniefairchild1
steevn said:
This card should get 2% on all purchases, through Apple Pay and the physical card, then whatever higher percentage for Apple and whatever other retailers they decide, which could only apply to Apple Pay.

This card isn’t even the best option for Apple purchases(unless wanting financing) let alone it’s other categories.

The physical card could be made of vibranium, but as long as it only gets 1% back, I won’t even consider requesting one.
Click to expand...

Then there would be no incentive to use Apple Pay, which is the point of the card. The physical card is only a convenience when Apple Pay isn't available, but you want to run everything through one credit card. Imagine not being able to have a physical card when you were approved for a line of credit?
 
  • Like
Reactions: michaelnugent, szw-mapple fan and erniefairchild1
steevn said:
This card should get 2% on all purchases, through Apple Pay and the physical card, then whatever higher percentage for Apple and whatever other retailers they decide, which could only apply to Apple Pay.

This card isn’t even the best option for Apple purchases(unless wanting financing) let alone it’s other categories.

The physical card could be made of vibranium, but as long as it only gets 1% back, I won’t even consider requesting one.
Click to expand...
I’ll probably never use it, but I got the physical card just because it’s made of metal. I’m sure it would have been a super popular card back in the 70s and 80s when disco clubs were a thing.
 
  • Like
  • Haha
Reactions: michaelnugent, steevn and yannxou
Dark_Omen said:
Then there would be no incentive to use Apple Pay, which is the point of the card. The physical card is only a convenience when Apple Pay isn't available, but you want to run everything through one credit card. Imagine not being able to have a physical card when you were approved for a line of credit?
Click to expand...
I have two credit cards that get 2% back using either the physical card OR Apple Pay, they do not restrict one from another. This is on top of multiple other cards I have that get the same rewards structure using the physical card OR Apple Pay, with better benefits than the Apple Card.

There are plenty of better cards out there than this with the same rewards however you decide to use the card, 1% back is a joke for credit card rewards and has been for about ten years now at least.
 
  • Like
Reactions: Victor Mortimer, michaelnugent and Dark_Omen
steevn said:
I have two credit cards that get 2% back using either the physical card OR Apple Pay, they do not restrict one from another. This is on top of multiple other cards I have that get the same rewards structure using the physical card OR Apple Pay, with better benefits than the Apple Card.

There are plenty of better cards out there than this with the same rewards however you decide to use the card, 1% back is a joke for credit card rewards and has been for about ten years now at least.
Click to expand...
I agree. I'm not saying there aren't better cards out there. I am just stating that is Apple's line of thinking. I'll add there's also certain merchants where you can get 3% back as well, so it's not just a 1% and 2% card. It's definitely not the worst card out there, but it isn't the best either.
 
Dark_Omen said:
I agree. I'm not saying there aren't better cards out there. I am just stating that is Apple's line of thinking. I'll add there's also certain merchants where you can get 3% back as well, so it's not just a 1% and 2% card. It's definitely not the worst card out there, but it isn't the best either.
Click to expand...
I was including the 3% categories too, I’m just saying in every category this card offers, there’s a better card, and that’s not spread around 6-7 cards either.

I do have the Apple Card, but there’s really nothing special about it or any of its features.

One of the biggest reasons I dislike the card so much is needing to have Apple Cash attached for the cash back, I wish they would give an option to combine that within the Apple Card section instead of separate. It turns into having to have two cards in the Apple wallet just for one card.

I know it can be applied to the statement, but I don’t like that either. I send all the cash back to a separate account.
 
I wonder what the cause of the issue is.

Apple_Robert said:
I never really thought I would live to see the day a credit went off line and couldn't be used until Apple.
Click to expand...
Seems to happen quite consistently actually, but the businesses don't post it on their websites (or get put on Mac Rumors). The links below are just the major networks going down - individual banks are targeted all on their own as well.

https://www.keloland.com/keloland-c...credit-card-issues-throughout-friday-morning/

https://www.theguardian.com/world/l...chaos-after-card-network-crashes-live-updates
 
Last edited:
  • Like
Reactions: ecschwarz
Apple_Robert said:
I never really thought I would live to see the day a credit went off line and couldn't be used until Apple.
Click to expand...
Actually happens a lot. Sometimes they are global outages. Most of the time they are regional or just limited to a single processor. To the cardholder, it can appear to be anything from a malfunctioning POS to an oddly declined transaction that should have been approved. Sometimes they are just down for a few minutes. Other times it can be hours. It's computers, networks, and software with banks in the mix so anything can happen.
 
  • Like
Reactions: ecschwarz
ouimetnick said:
Pretty pathetic on Apple’s part. Should Apple make their own vehicle, you better be able to drive it even when the servers are offline…

Fortunately, most folks have more than 1 credit card.
Click to expand...
www.theguardian.com

Visa outage: payment chaos after card network crashes – as it happened

Company says it is investigating as transactions fail across UK and rest of Europe
www.theguardian.com www.theguardian.com

www.businessinsider.com

Customers are reporting credit-card payment crashes at restaurants and stores across the US, including Chick-fil-A and Ikea

Customers reported they couldn't purchase food or products at some places because they were not accepting credit cards.
www.businessinsider.com www.businessinsider.com

Outages happen. If my credit card doesn't work I simply use an alternative card. I had scenarios where the system would say chip error but I go ahead and use Apple Pay and I am fine.
 
  • Like
Reactions: visualseed
ouimetnick said:
Pretty pathetic on Apple’s part. Should Apple make their own vehicle, you better be able to drive it even when the servers are offline…

Fortunately, most folks have more than 1 credit card.
Click to expand...
I like how quickly you were able to demonstrate you have no idea how the tech behind it works. Also first outage I’ve had in almost 5 years - you might want to find a healthier way of handling that than “ugh apple pathetic” - you wouldn’t do that in person with an employee (I would hope anyway), so try to be better on the internet
 
Apple_Robert said:
I never really thought I would live to see the day a credit went off line and couldn't be used until Apple.
Click to expand...
You know that power outages can prevent ApplePay and credit/debit card usage too, right?

You must not live in an area that snows or gets hit by hurricanes.
 
I guess that explains why my Apple Pay was denied three times this morning at a gas pump; Two times within the Shell app, once when tapping my watch.

And here I was thinking it was that particularly Shell location not participating with that tech in general. I just used my physical Apple Card instead.
 
Last edited:
  • Like
Reactions: lmlphx
You must log in or register to reply here.
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.
Top Bottom
Back