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Original poster
Apr 12, 2001
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A partial Apple Card outage impacting the ability of some customers to make in-store purchases using their Apple Card with Apple Pay is facing its second day in a row of issues, according to Apple's system status page.

apple-card-1.jpg

On Monday, Apple said that some customers would be unable to make in-store purchases with their Apple Card, and two days later, the issue continues to persist. These new issues follow a widespread Apple Card outage earlier this month that lasted several hours, impacting all Apple Card customers. The current issue facing some Apple Card customers is limited to in-store purchases, but online purchases seem to be working as normal.

Apple Card launched in 2019 as a tightly integrated financial service into Apple's products and services. Apple has partnered with Goldman Sachs to be the issuing bank for the card, meaning it's currently limited to just the United States. Apple Card features are integrated into the Wallet app with color-coded spending summaries, no fees, and up to three percent cashback on purchases, paid out daily.

Update: Apple's system status page now says that the issue is resolved and Apple Card is working as normal.

Article Link: Some Apple Card Customers Unable to Make In-Store Purchases for Second Day in a Row [Resolved]
 
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diamond.g

macrumors 604
Mar 20, 2007
7,532
881
Virginia
Pretty pathetic on Apple’s part. Should Apple make their own vehicle, you better be able to drive it even when the servers are offline…

Fortunately, most folks have more than 1 credit card.
The physical card still works. I didn't even know the Apple Pay side was down until I came here yesterday. I had been using the physical card for various things with no issues.
 
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steevn

macrumors regular
Jul 25, 2016
206
584
This card should get 2% on all purchases, through Apple Pay and the physical card, then whatever higher percentage for Apple and whatever other retailers they decide, which could only apply to Apple Pay.

This card isn’t even the best option for Apple purchases(unless wanting financing) let alone it’s other categories.

The physical card could be made of vibranium, but as long as it only gets 1% back, I won’t even consider requesting one.
 
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Dark_Omen

macrumors regular
Jan 31, 2021
150
139
This card should get 2% on all purchases, through Apple Pay and the physical card, then whatever higher percentage for Apple and whatever other retailers they decide, which could only apply to Apple Pay.

This card isn’t even the best option for Apple purchases(unless wanting financing) let alone it’s other categories.

The physical card could be made of vibranium, but as long as it only gets 1% back, I won’t even consider requesting one.

Then there would be no incentive to use Apple Pay, which is the point of the card. The physical card is only a convenience when Apple Pay isn't available, but you want to run everything through one credit card. Imagine not being able to have a physical card when you were approved for a line of credit?
 
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PBG4 Dude

macrumors 68040
Jul 6, 2007
3,663
3,396
This card should get 2% on all purchases, through Apple Pay and the physical card, then whatever higher percentage for Apple and whatever other retailers they decide, which could only apply to Apple Pay.

This card isn’t even the best option for Apple purchases(unless wanting financing) let alone it’s other categories.

The physical card could be made of vibranium, but as long as it only gets 1% back, I won’t even consider requesting one.
I’ll probably never use it, but I got the physical card just because it’s made of metal. I’m sure it would have been a super popular card back in the 70s and 80s when disco clubs were a thing.
 
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max2

macrumors 601
May 31, 2015
4,456
1,025
I blame it on hackers trying to get to me.

Could be wrong though.
 
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steevn

macrumors regular
Jul 25, 2016
206
584
Then there would be no incentive to use Apple Pay, which is the point of the card. The physical card is only a convenience when Apple Pay isn't available, but you want to run everything through one credit card. Imagine not being able to have a physical card when you were approved for a line of credit?
I have two credit cards that get 2% back using either the physical card OR Apple Pay, they do not restrict one from another. This is on top of multiple other cards I have that get the same rewards structure using the physical card OR Apple Pay, with better benefits than the Apple Card.

There are plenty of better cards out there than this with the same rewards however you decide to use the card, 1% back is a joke for credit card rewards and has been for about ten years now at least.
 
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Dark_Omen

macrumors regular
Jan 31, 2021
150
139
I have two credit cards that get 2% back using either the physical card OR Apple Pay, they do not restrict one from another. This is on top of multiple other cards I have that get the same rewards structure using the physical card OR Apple Pay, with better benefits than the Apple Card.

There are plenty of better cards out there than this with the same rewards however you decide to use the card, 1% back is a joke for credit card rewards and has been for about ten years now at least.
I agree. I'm not saying there aren't better cards out there. I am just stating that is Apple's line of thinking. I'll add there's also certain merchants where you can get 3% back as well, so it's not just a 1% and 2% card. It's definitely not the worst card out there, but it isn't the best either.
 
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steevn

macrumors regular
Jul 25, 2016
206
584
I agree. I'm not saying there aren't better cards out there. I am just stating that is Apple's line of thinking. I'll add there's also certain merchants where you can get 3% back as well, so it's not just a 1% and 2% card. It's definitely not the worst card out there, but it isn't the best either.
I was including the 3% categories too, I’m just saying in every category this card offers, there’s a better card, and that’s not spread around 6-7 cards either.

I do have the Apple Card, but there’s really nothing special about it or any of its features.

One of the biggest reasons I dislike the card so much is needing to have Apple Cash attached for the cash back, I wish they would give an option to combine that within the Apple Card section instead of separate. It turns into having to have two cards in the Apple wallet just for one card.

I know it can be applied to the statement, but I don’t like that either. I send all the cash back to a separate account.
 
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Sasparilla

macrumors 68000
Jul 6, 2012
1,673
2,812
I wonder what the cause of the issue is.

I never really thought I would live to see the day a credit went off line and couldn't be used until Apple.
Seems to happen quite consistently actually, but the businesses don't post it on their websites (or get put on Mac Rumors). The links below are just the major networks going down - individual banks are targeted all on their own as well.

https://www.keloland.com/keloland-c...credit-card-issues-throughout-friday-morning/

https://www.theguardian.com/world/l...chaos-after-card-network-crashes-live-updates
 
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visualseed

macrumors regular
Dec 16, 2020
197
342
I never really thought I would live to see the day a credit went off line and couldn't be used until Apple.
Actually happens a lot. Sometimes they are global outages. Most of the time they are regional or just limited to a single processor. To the cardholder, it can appear to be anything from a malfunctioning POS to an oddly declined transaction that should have been approved. Sometimes they are just down for a few minutes. Other times it can be hours. It's computers, networks, and software with banks in the mix so anything can happen.
 
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michieru

macrumors newbie
Feb 11, 2021
12
13
Pretty pathetic on Apple’s part. Should Apple make their own vehicle, you better be able to drive it even when the servers are offline…

Fortunately, most folks have more than 1 credit card.


Outages happen. If my credit card doesn't work I simply use an alternative card. I had scenarios where the system would say chip error but I go ahead and use Apple Pay and I am fine.
 
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Jun 7, 2021
194
587
Pretty pathetic on Apple’s part. Should Apple make their own vehicle, you better be able to drive it even when the servers are offline…

Fortunately, most folks have more than 1 credit card.
I like how quickly you were able to demonstrate you have no idea how the tech behind it works. Also first outage I’ve had in almost 5 years - you might want to find a healthier way of handling that than “ugh apple pathetic” - you wouldn’t do that in person with an employee (I would hope anyway), so try to be better on the internet
 
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sw1tcher

macrumors 68020
Jan 6, 2004
2,401
4,707
I never really thought I would live to see the day a credit went off line and couldn't be used until Apple.
You know that power outages can prevent ApplePay and credit/debit card usage too, right?

You must not live in an area that snows or gets hit by hurricanes.
 
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dmylrea

macrumors 68040
Sep 27, 2005
3,522
4,678
“… continues to persist” is redundant. It either continues or it persists. Also there’s a typo in the word “continue”.
Typical. Shoots the messenger and says nothing about Apple's failure.
 
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neoelectronaut

macrumors 68040
Dec 3, 2003
3,329
1,985
New Orleans, LA
I guess that explains why my Apple Pay was denied three times this morning at a gas pump; Two times within the Shell app, once when tapping my watch.

And here I was thinking it was that particularly Shell location not participating with that tech in general. I just used my physical Apple Card instead.
 
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