Yea what's up with CS for places either no calling anymore or out of service. I used to hate you only call. Now there seems to be no way unless you Google like mad. And if you do find chat or email, they're slow and useless anyhow. Even AMEX was dumb. They were saying I wouldn't get a hold back. Was funny shortly after the money came back.My son's was completely erased, deleted. The biggest issue I have with this is that there is no way to contact IG for any assistance at all. He tried to call and the phone number listed is no longer in service. No email that would work.