Some Mac Mail messages take up to 24 hours to appear

Discussion in 'Mac Apps and Mac App Store' started by juggler123, Jan 23, 2012.

  1. juggler123 macrumors newbie

    Joined:
    Dec 12, 2010
    #1
    Hello Everyone,

    I am using Mac Mail to retrieve my e-mails with an AOL address.

    However, sometimes people or companies send me e-mails and I will receive them on my iPhone or Outlook (if I open Outlook that is - I prefer Mac Mail), but they will not appear in Mac Mail. They usually show up in Mac Mail eventually, but this can be up to 24 hours later.

    I would guess this happens to about 10% of e-mails and there is no apparent reason why - it isn't only messages with attachments or those from certain senders or at a regular time. It just randomly delays receiving the messages.

    This is really quite annoying as I have missed seeing some important e-mails until it is too late.

    Any advice would be really appreciated.

    Thank you.
     
  2. juggler123 thread starter macrumors newbie

    Joined:
    Dec 12, 2010
  3. snaky69 macrumors 603

    Joined:
    Mar 14, 2008
    #3
    Something must be wrong with your settings, I see no other reason for this to happen.
     
  4. juggler123 thread starter macrumors newbie

    Joined:
    Dec 12, 2010
    #4
    I have been through the settings and don't see anything obvious. It worked fine for about the first 12 months but for the last few months has been missing these e-mails. It seems strange that it is fine on Outlook and the iPhone but delayed on Mac Mail.
     
  5. Freyqq macrumors 68040

    Joined:
    Dec 13, 2004
    #5
    make sure that you are using IMAP instead of POP3.
     
  6. juggler123 thread starter macrumors newbie

    Joined:
    Dec 12, 2010
    #6
    Hi, have just checked and everything is using IMAP.

    The only setting I don't understand is this one, which is ticked:

    Use IDLE command if the server supports it.

    Any ideas?

    Thank you.
     

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