Some people really shouldn't buy Apple stuff

alexprice

macrumors 6502a
Original poster
Jan 8, 2005
624
0
I work at an Apple Auth Reseller in the UK, we had a customer bring back an iSight camera that he had bought from us which he claimed, didn't work.

Upon inspection of the camera, we noticed the the customer had managed to plug the firewire cable into the camera the wrong way round. We spent quite a while trying to remove the cable and insert it in the correct way, once we had done that, the camera refused to work.

The thing that got me, is that the guy must of decided that it didn't go in, so he would push it as hard as he could untill it sat in place.

I'm soooooo shocked. How can people abuse such perfect hardware??? Is this common?

Alex
 

alexprice

macrumors 6502a
Original poster
Jan 8, 2005
624
0
PlaceofDis said:
haha. no its more like people should pay attention. :cool:
It really upsets me to see some brand new and abused Apple hardware. Its wrong. There should be a law against it or something.

Alex Price
 

mkrishnan

Moderator emeritus
Jan 9, 2004
29,776
12
Grand Rapids, MI, USA
But the whole "what is appropriate insertion force" issue is a problem for DiY hardware... compare what is considered normal and okay for different things. I'm always afraid of breaking something with the kind of force you need to insert memory modules or PCI cards... But I might come to expect that as normal. :(

It is kind of odd that this is the second thread here in a week about killing FW hardware by plugging the plug in backwards. :(
 

alexprice

macrumors 6502a
Original poster
Jan 8, 2005
624
0
The guy ended up buying a new camera, that camera that he broke was brand new!!!!!

Oh god, I need to lie down and calm down a little.... Phew!!!!
 

Seasought

macrumors 65816
Nov 3, 2005
1,093
0
"Sir, you have been reported to Apple Protection Services."

"Great, so they'll pick up the tab for the broken iSight or replace it, right?"

"No sir...I'm afraid you'll be going away for a long, long time."

<thugs in black turtlenecks grab the man by both arms and pull him into a pristine white, unmarked SUV>

:D
 

mkrishnan

Moderator emeritus
Jan 9, 2004
29,776
12
Grand Rapids, MI, USA
katie ta achoo said:
Steve Jobs stole my lunch money.
Heck yea, he's a thug.
Face it...Steve Jobs didn't steal your lunch money. You've just come to the point where you would rather have new Apple products than eat. It's a natural point in the progression. ;)
 

maya

macrumors 68040
Oct 7, 2004
3,225
0
somewhere between here and there.
I know the FireWire interface uses a D plug, how does someone not figure to put it in the right way is beyond me.

Is it just me, or my observation of mankind seems to getting ever so gloomy with every passing day. :p
 

maya

macrumors 68040
Oct 7, 2004
3,225
0
somewhere between here and there.
mkrishnan said:
Face it...Steve Jobs didn't steal your lunch money. You've just come to the point where you would rather have new Apple products than eat. It's a natural point in the progression. ;)
Unless he is using subliminal message during his Keynotes and Special Events when he airs those iTunes commercials. :eek: ;) :p :D
 

katie ta achoo

macrumors G3
May 2, 2005
9,167
2
mkrishnan said:
Face it...Steve Jobs didn't steal your lunch money. You've just come to the point where you would rather have new Apple products than eat. It's a natural point in the progression. ;)
Oh.. that's why I keep losing weight.

I've got it! I market The Apple Diet(tm) and I'll make enough money to keep up my Apple habit AND eat!

..or just get a quad, whatever. :D
 

maya

macrumors 68040
Oct 7, 2004
3,225
0
somewhere between here and there.
katie ta achoo said:
Oh.. that's why I keep losing weight.

I've got it! I market The Apple Diet(tm) and I'll make enough money to keep up my Apple habit AND eat!

..or just get a quad, whatever. :D
Considering your market is mainly the States and Canada, you should be rich. :eek: ;) :p :D
 

Counterfit

macrumors G3
Aug 20, 2003
8,201
0
sitting on your shoulder
mkrishnan said:
But the whole "what is appropriate insertion force" issue is a problem for DiY hardware... compare what is considered normal and okay for different things. I'm always afraid of breaking something with the kind of force you need to insert memory modules or PCI cards... But I might come to expect that as normal. :(
When I tried inserting the ROM into my beige G3, I thought something was wrong, because the logic board was flexing quite a bit. I thought it might break! :eek:
 

katie ta achoo

macrumors G3
May 2, 2005
9,167
2
maya said:
Considering your market is mainly the States and Canada, you should be rich. :eek: ;) :p :D
Maybe I should expand to britain? :D


Oh, and Uhh..
Firewire plugged in the right way, don't destroy iSights, etc.
^ Look ma, I'm on topic?
 

EricNau

Moderator emeritus
Apr 27, 2005
10,656
53
San Francisco, CA
He sounds like one of those people who puts together a puzzle by pounding and squishing the pieces together and then wonders why the "picture" in the puzzle doesn't look like the picture on the box.
 

jaw04005

macrumors 601
Aug 19, 2003
4,369
15
AR
maya said:
I know the FireWire interface uses a D plug, how does someone not figure to put it in the right way is beyond me.
You'd be surprised at how easy it is. Apple does a good job of providing a strong D plug, however other vendors such as Creative ship their sound cards with a weak D plug that without force or flexing the metal, you can easily plug a firewire device into it incorrectly.
 

MacFan26

macrumors 65816
Jan 8, 2003
1,219
1
San Francisco, California
You know, you'd think that he'd at least try to turn it around or something when it didn't fit. It's not to hard to do that. If I can't get something to plug in, I assume I'm doing it wrong and try a different way. I guess some people just don't have that brain process installed..
 

Linam

macrumors regular
Dec 25, 2005
107
0
How can some one put something into this incorrectly it is just like those toys children have where they have to put blocks in the correct holes. Seriously

 

yippy

macrumors 68020
Mar 14, 2004
2,087
3
Chicago, IL
Well, slightly in this guys defence I plugged a firewire cable in backwards to my old G4 tower. Granted I was doing it blind while reaching around the back and the metal surrond was split and separated on the D end so it went in with very little force.

But if it took as much force to get it out as you said that is stupid, and on an iSight you can see what you are doing easily.
 
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