some positive Apple experience

Discussion in 'MacBook Pro' started by ChristianVirtual, Nov 26, 2010.

  1. ChristianVirtual macrumors 601


    May 10, 2010
    I recently had screwed up my MBP as I wanted to replace the internal HDD with a SSD. Not having the first time a screw driver in hand I managed to "kill" on of those little screws holding the disk down. :mad: my fault, no one else to blaim.
    So I had to go to my nearby Apple Store in Shibuya and asked them for help. They didn't had the plastic part in store and needed to order. They offered me a 13'000 JPY price tag for the repair which I was willing to pay (as kind of penalty for myself).
    But finally they just charged me the amount for the little plastic piece (1'300 JPY)

    THANK YOU Apple ! And once again a nice experience to make business with them.

    Now my uMBP works with an Intel SSD (160 GB); so I can skip the MBA and put the money on hold for the upcoming iPad 2.0
  2. applepearpp macrumors regular

    Oct 19, 2010
    glad to know everything worked fine for you after all. Apple indeed has one of the best post-purchase support in the market.

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