I recently had screwed up my MBP as I wanted to replace the internal HDD with a SSD. Not having the first time a screw driver in hand I managed to "kill" on of those little screws holding the disk down. 
my fault, no one else to blaim.
So I had to go to my nearby Apple Store in Shibuya and asked them for help. They didn't had the plastic part in store and needed to order. They offered me a 13'000 JPY price tag for the repair which I was willing to pay (as kind of penalty for myself).
But finally they just charged me the amount for the little plastic piece (1'300 JPY)
THANK YOU Apple ! And once again a nice experience to make business with them.
Now my uMBP works with an Intel SSD (160 GB); so I can skip the MBA and put the money on hold for the upcoming iPad 2.0
my fault, no one else to blaim.So I had to go to my nearby Apple Store in Shibuya and asked them for help. They didn't had the plastic part in store and needed to order. They offered me a 13'000 JPY price tag for the repair which I was willing to pay (as kind of penalty for myself).
But finally they just charged me the amount for the little plastic piece (1'300 JPY)
THANK YOU Apple ! And once again a nice experience to make business with them.
Now my uMBP works with an Intel SSD (160 GB); so I can skip the MBA and put the money on hold for the upcoming iPad 2.0