somehow trackjumpclicks dot com is installed...how do I get rid of it?

Discussion in 'Mac Basics and Help' started by mmj1234, Sep 11, 2014.

  1. mmj1234 macrumors newbie

    Joined:
    Sep 11, 2014
    #1
    So everytime I'm on a website (whether it's my school site or any site I've been on many times before), if I click on a link it automatically opens up a new window and the browswer is "trackjumpclicks" .com

    How can I get rid of this? I have a Mac Book Air (if this makes any difference). I don't see anything in my apps folder to suggest something was downloaded. It's just very annoying to keep getting redirected. I click on the link to download a class lecture and it redirects me to some other site :/

    Help! :confused:
     
  2. firedept macrumors 603

    firedept

    Joined:
    Jul 8, 2011
    Location:
    Somewhere!
    #2
    You most likely have some type of adware installed. Here is a link on how to remove it from a site called The Safe Mac.
     
  3. mmj1234 thread starter macrumors newbie

    Joined:
    Sep 11, 2014
    #3
    Thanks!

    Thank you!! I downloaded it a few hours ago and sure enough, adware was installed. It's now removed and I haven't had that problem at all.

    Thank you again :)
     
  4. zzak macrumors newbie

    Joined:
    Sep 12, 2014
    #4
    trackjumpclicks.com from GoPhoto?

    I had same issue and found I had an extension installed in Safari for GoPhoto which was also giving me pop up ads. Once I removed that extension, the trackjumpclicks problem also went away. Safari->preferences->extensions.
     

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