Someone has hijacked my apple account

Discussion in 'Mac Basics and Help' started by kablammy, Dec 21, 2011.

  1. kablammy macrumors newbie

    Joined:
    Jul 30, 2008
    #1
    and have made purchases. I was getting emails about how to change my apple password (I never initiated it). Then I found out about the purchases. Now I can't even reset my password -- the security questions have different answers and, even though apple says it'll email me the new password, it never arrives. I think they managed to change my email addy too.

    I can't find a phone number to call for support. Every time I try apple puts me through some unrelated automated call system, which does not help. Any advice? Thanks.
     
  2. Shrink macrumors G3

    Shrink

    Joined:
    Feb 26, 2011
    Location:
    New England, USA
    #2
    Applecare tech support (if that's what you're looking for) is 1-800-275-2273.

    I hope this is what you need.:)
     
  3. 0dev macrumors 68040

    0dev

    Joined:
    Dec 22, 2009
    Location:
    127.0.0.1
    #3
    It sounds like they may also have hacked your e-mail account, so I'd change the password to that too.
     

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