Something change in the process for hiring Apple store employees?

Discussion in 'Community Discussion' started by joshs2000ss, Jul 18, 2012.

  1. joshs2000ss macrumors member

    Joined:
    Oct 20, 2010
    #1
    In the past, any time we had an issue with a phone or an Apple product, it seemed that the people in the store, genius bar or other wise, would go out of their way to help resolve our issue. Maybe it's just the last two people we've happend to work with, but it seems their attitudes toward service and customer satisfaction have gone to crap.

    Anyone else experience this recently?
     
  2. Queso macrumors G4

    Joined:
    Mar 4, 2006
    #2
    Nope. Last week I was up at Regent Street and they were as helpful as ever, despite the store being packed as usual.
     
  3. joshs2000ss thread starter macrumors member

    Joined:
    Oct 20, 2010
    #3
    Glad to hear that. I guess we just caught 2 different people on a bad day.
     
  4. rdowns, Jul 18, 2012
    Last edited: Jul 18, 2012

    rdowns macrumors Penryn

    rdowns

    Joined:
    Jul 11, 2003
    #4
    My experience and watching that of others is you get what you give. Act like a dick and they'll treat you like that.


    EDIT: Not implying your acted like a dick.
     
  5. ucfgrad93 macrumors P6

    ucfgrad93

    Joined:
    Aug 17, 2007
    Location:
    Colorado
    #5
    I have always had good experiences at my local Apple store.
     

Share This Page