Something on my laptop is preventing restoring

Discussion in 'iPhone Tips, Help and Troubleshooting' started by Sinnerman49, Dec 27, 2011.

  1. Sinnerman49 macrumors member

    Oct 9, 2008
    I am able to backup my iPhone (it finishes with no errors) on my ASUS U50F laptop, but when I try to restore, I get an error that it cannot restore because the backup session failed. I am running the latest iOS and itunes version, and I've reinstalled itunes multiple times.

    If I use my wife's DELL laptop, I am able to backup/restore with no issues.

    What could be causing this?
  2. Sinnerman49 thread starter macrumors member

    Oct 9, 2008
  3. Applejuiced macrumors Westmere


    Apr 16, 2008
    At the iPhone hacks section.
    Could be anything.
    Software issues on that particular laptop, bad USB ports or USB wire.
    But sounds to me more like a corrupt backup file you're trying to restore from on that computer.

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