Something wrong with Dell laptop, please help

Discussion in 'Mac Basics and Help' started by xJus10x, Apr 18, 2006.

  1. xJus10x macrumors regular

    May 10, 2004
    Ok, well my dads boss just gave me his work laptop and said it doesn't work and he had to go. So I have this Dell laptop and I turn it on and its a black screen that says, "A disk read error occurred. Press Ctrl+Alt+Del to restart." Anyone have any ideas on how to fix this, he really needs this laptop. And yes, I realize this is a mac forum, but I'm always on this site and have no clue to go for windows help =P Thanks!
  2. imacintel macrumors 68000

    Mar 12, 2006

    I can Redirect you to somewher for Windows help.

    I can direct you to the planet where everyone dumps their PEECEES of there desks. Its called earth. Its happening as we type. Just kidding:D

    you may want to go to:
  3. andcraig macrumors regular

    May 28, 2005
    My dad had a similar problem.
    His harddrive was shot.
    What i'd recommend is getting an adapter to plug a laptop harddrive into a standard IDE interface on a PC. Radioshack might have them.

    Then try using norton ghost or a similar utility to recover the data and back it up if windows won't let you read it right away.

    This could be caused by a bad boot partition or the drive actually being dead i think. Hopefully just a bad/corrupt partition.
  4. xJus10x thread starter macrumors regular

    May 10, 2004
    Thanks for the replies, if his hard drive actually is dead, what would he do? Send it back to Dell?
  5. adk macrumors 68000


    Nov 11, 2005
    Stuck in the middle with you
    If it's under warranty, yes. They'll overnight you a new hard drive and you send the old one back. It's pretty easy too on most dells - On my mom's inspiron it was just two screws and it slid out the side.
  6. calebjohnston macrumors 68000


    Jan 24, 2006
    Hard drive replacement on Dells are very easy in most cases. They are very cheap, consumer-level laptops, so they make those kind of repairs that are more common easier to do.
  7. Compatiblepoker macrumors regular

    Feb 8, 2006
    Jacksonville Beach
    Hope he didnt have too much info on there that he needed.
  8. white89gt macrumors regular

    Jan 18, 2006
    Definitely something wrong with the hard drive. If you want to spend the time, you could format and reinstall the os but that won't help with the data being lost. I work with pc's all day at work and I've never gotten one back up after seeing that error message.
  9. galstaph macrumors 6502a


    Jul 24, 2002
    The Great White North Eh
    yes there is definitly something wrong with dell laptops;)
    now to convince him to get a mac.....
    anyways, try what was suggested by the others, maybe even see if you can do a windows repair (via install disk if avail, I'm sure dell has this enabled), it may simply be a corrupt system file.

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