Hi, I have a 5K Retina iMac which is about 7 months old.
Just recently there have been some odd goings on with it which I hope someone can explain or help to resolve.
The first issue I encountered was the mouse pointer displaying a "No Entry" sign - red circle with a diagonal line inside.
The mouse pointer would move but no allow e to select anything. The keyboard worked and I eventually managed to close down the Mac.
However, it would reboot to the password entry screen but every time I went to input my password I would type the first character and then the password box would quickly fill itself.
I turned off the computer for a while and this resolved the problem.
A couple of days later I encountered a similar issue when trying to enter the password - complete one character and the box would quickly fill itself and become unresponsive.
Anyone experienced similar? It's very frustrating and the sort of thing I'd expect from my PC!
Just recently there have been some odd goings on with it which I hope someone can explain or help to resolve.
The first issue I encountered was the mouse pointer displaying a "No Entry" sign - red circle with a diagonal line inside.
The mouse pointer would move but no allow e to select anything. The keyboard worked and I eventually managed to close down the Mac.
However, it would reboot to the password entry screen but every time I went to input my password I would type the first character and then the password box would quickly fill itself.
I turned off the computer for a while and this resolved the problem.
A couple of days later I encountered a similar issue when trying to enter the password - complete one character and the box would quickly fill itself and become unresponsive.
Anyone experienced similar? It's very frustrating and the sort of thing I'd expect from my PC!