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marcarnold

macrumors newbie
Original poster
Oct 17, 2023
2
0
I just updated to Sonoma, and now my Zebra LP2844 is not being detected. It worked just fine the day I upgraded, but now Sonoma does not see it to add. I have restarted, unplugged and plugged the printer cable, power cycled the printer, etc., all to no avail. It recognizes my Brother laser printer just fine, but it is like the Zebra does not even exist. Any thoughts on how I might resolve this?
 
Which Mac are you on?

If you're connecting it via USB, open System Information and check to see if the Mac is seeing the device in the USB section.

Does that model have Ethernet? You could try connecting it to your router, getting it a local IP and adding it that way in the Mac.

It might be that you've been lucky up to this point:

Printer Discontinuation Date: September 30, 2012
Service & Support Discontinuation Date: October 31, 2015

If other folks are having this issue that information is forthcoming, I suppose.
 
See if this helps (CUPS driver only).

”Zebra suggests using the Common Unix Printing System (CUPS) driver on Mac OS X operating systems. The CUPS driver is pre-installed on Mac OS X operating systems. Therefore, it is not necessary to download and install a driver for Zebra printers on Mac OS X.”
 
Try to uninstall and reinstall with the 'latest' installer package 'Dymo Label' (v8.7.5). Worked for me.
 
First, does the printer show in your devices? If you go to system profiler make sure it shows with USB. Since this is an older model, make sure it's USB direct and not with a serial->USB adapter. If it shows in devices, remove whatever you had before. Then watch this video. Don't do the whole CUPS thing like others suggest. Use the built-in EPL driver. (LP2844 is EPL only, newer Zebra printers can do ZPL or EPL)
 
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