Sound Issue

Discussion in 'MacBook Pro' started by 14nicholasse, Jan 29, 2012.

  1. 14nicholasse macrumors newbie

    Joined:
    Apr 12, 2009
    Location:
    Santa Clara, California, USA
    #1
    Hello,

    I have a early-2011 model 13" mbp. The audio output sounds very tinny and compressed distorted. This has been the case for a while now; initially I thought it was my headphones, but recently I had to play through some external speakers and it sounded horrible. I am almost certain it is a hardware issue. It sounds bad both from the built in speakers and the audio output jack. I have booted from both ubuntu and lion on an external HD and the problem persists. I am still under applecare warranty, does it cover an issue like this?
     
  2. SandboxGeneral Moderator

    SandboxGeneral

    Staff Member

    Joined:
    Sep 8, 2010
    Location:
    Orbiting a G-type Main Sequence Star
    #2
    Wirelessly posted (iPhone 4S: Mozilla/5.0 (iPhone; CPU iPhone OS 5_0_1 like Mac OS X) AppleWebKit/534.46 (KHTML, like Gecko) Version/5.1 Mobile/9A405 Safari/7534.48.3)

    It sure does. Bring it into an Apple Store and have them look at it. The AppleCare will cover it.
     
  3. 14nicholasse thread starter macrumors newbie

    Joined:
    Apr 12, 2009
    Location:
    Santa Clara, California, USA
    #3
    Alright thanks!
     
  4. snaky69 macrumors 603

    Joined:
    Mar 14, 2008
    #4
    Why wouldn't it? It's obviously and manufacturing defect, which is the whole reason the warranty exists.
     
  5. 14nicholasse thread starter macrumors newbie

    Joined:
    Apr 12, 2009
    Location:
    Santa Clara, California, USA
    #5
    I was skeptical at first since the sound chip is integrated which means the entire logic board would need to be replaced, and that's not exactly cheap
     
  6. Xcallibur macrumors 6502a

    Xcallibur

    Joined:
    Jul 24, 2011
    Location:
    Manchester
    #6
    But the logic/mother board is covered under the warranty insn't it, surely?
     
  7. 14nicholasse thread starter macrumors newbie

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    Apr 12, 2009
    Location:
    Santa Clara, California, USA
    #7
    I would sure hope so.
     
  8. snaky69 macrumors 603

    Joined:
    Mar 14, 2008
    #8
    Yes it is.
     

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