Sound just stopped working

Discussion in 'MacBook Air' started by justforfun, Oct 29, 2008.

  1. justforfun macrumors newbie

    Joined:
    Feb 15, 2008
    #1
    Not sure why, but all of a sudden have no sound effects. When I go to System Preferences all the alert sound effect choices are grayed out. When press the volume buttons, can't adjust settings and there's a strike-out symbol underneath the bars.

    Any ideas?

    Thanks in advance for any help.
     
  2. texasdoc macrumors newbie

    Joined:
    Apr 2, 2008
    #2
    Probably a bad sound card

    Mine did the exact same thing a couple of months ago. The sound card had failed and had to be replaced under warranty. I would make a Genius Bar appointment if you live near an Apple store.
     
  3. bengal85 macrumors regular

    bengal85

    Joined:
    Oct 22, 2008
    Location:
    USA
    #3
    Yeah it sounds like a sound card problem. it shouldn't be that expensive to fix but I don't know exactly what mac will charge you
     
  4. Grizzly Adams macrumors member

    Joined:
    May 20, 2008
    #4
    I had a similar problem, called Applecare and had to go through a few steps with a tech, including resetting the PRAM. Does it sound the startup chime? Mine didn't and I couldn't adjust the volume at all. In the sound settings, there was no output device listed at all. I had to send it in for repair and when I got it back my repair order read:

    The following/or parts were used to service your product:

    632-0604 FLEX ASSY, AUDIO, M82


    Not sure what parts that includes, but it was in and out of repair really quickly. DHL on the other hand took over a week to get it back to me after they picked it up from the repair center. Apple was good on their end, DHL was frustrating.
     
  5. Mosqueda macrumors newbie

    Joined:
    Jan 22, 2008
    Location:
    US
    #5
    Mine too

    My MBA lost its sound a few days ago. I've read elsewhere that folks have had their audio cards replaced and the problem happened again. My dilemma is that I'm in Iraq. I dread sending this in and I can't even call Apple to set it up. They offer no way to contact them except by phone. Sort of hard without phones readily available. Ideas??
     

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