Sound sometimes doesn't work

Discussion in 'iPhone Tips, Help and Troubleshooting' started by Rojo, Mar 10, 2008.

  1. Rojo macrumors 65816

    Rojo

    Joined:
    Sep 26, 2006
    Location:
    Brookyln
    #1
    Ok – so there have been at least three instances where the speaker/receiver hasn’t worked properly on my iPhone. During this time, if I make a call or someone calls me, I can’t hear them and vice versa. However, if I plug in my earphones or push the “speaker” button, then it works fine — however, I don’t want to have to do this every time for my calls when the phone isn’t working right.

    I’ve figured out that this seems to happen whenever I answer a call while listening to music, by pressing the mic button on my earbud cord. Something happens where the sound no longer works unless the earphones are plugged in. And eventually, with enough futzing around by sticking the earphones in and out, I can get the phone working normally again — but it’s becoming a huge pain every time this happens.

    Has this happened with anyone else?

    Also, does anyone know if this issue means I could get my iPhone replaced? I bought it Jan 15th, but didn’t get AppleCare. I’m also worried that if I take my phone to a Genius at an Apple store, that it will most-likely be working ok AT THE TIME, and therefore they won’t do anything about it.
     
  2. sparkyms macrumors 65816

    Joined:
    Feb 22, 2007
    Location:
    Southampton UK
    #2
    its a known bug, try putting the headphones in the jack and pulling them out again.

    I fortunately haven't had this problem with mine.. If you are sure you can replicate the issue at the apple store they might be inclined to give you a new one.
     
  3. Shoesy macrumors 6502a

    Shoesy

    Joined:
    Jun 21, 2007
    Location:
    Colchester, UK.
    #3
    Fluff collecting

    You have some fluff stuck in your headphone port, fooling it into thinking your headphones are still connected. Give it a suck out (with a tiny vacuum cleaner - not your mouth), and all should be fine.

    Happens to me all the time. But then I do collect fluff. :eek:
     
  4. dale0516 macrumors newbie

    Joined:
    Mar 11, 2008
    #4
    help

    only one speaker works on my iphone, is that normal??
     
  5. JMax1 macrumors 6502

    JMax1

    Joined:
    Oct 17, 2006
    Location:
    Harlem, NY
    #5
    that's 'cause only one of them is a speaker. The other one is the microphone. no worries!
     
  6. harvegar macrumors newbie

    Joined:
    Mar 11, 2008
    #6
    Receiver not working

    I had the same problem with the receiver not working. I had to use the speaker when using the phone. The vaccum didn't work but plugging the headphones in and out a couple of times did.

    Thanks for the advise - you just saved me a long drive to the Apple Store.

    Harvey
     
  7. dale0516 macrumors newbie

    Joined:
    Mar 11, 2008
    #7
    are you sure?

    you mean the left one is the speaker and the one on the right is the microphone?
     

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