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Space question

nardistan

nardistan

macrumors newbie
Original poster
Sep 27, 2015
8
1
Hi Everyone,

I got a macbookpro (Os X Yosemite 10.10.5) few months ago and ever since have had weird things going on with the disk space. It has normally 120 gb.
When I run "disk Inventory" or "disk drill", it says I'm using 60-70gb, but when I check "about this mac" or disk utility, I appear to have only about 20gb left. There's really quite little on the mac, so I don't understand it.
Would anyone know why this could be/what could I do about it ?
thanks a lot !
 
I'm going to guess that those apps you listed are reporting deleted items too.

Have you had any issues writing to your drive?
 
You might try the free OmniDiskSweeper to see what may or may not be using all of that additional space. This app catalogs all files, both visible and invislble, and sorts them by both their locations and their sizes. Read a review of it here. Apps like this one have been extremely helpful to me on a few occasions over the years.
 
nardistan said:
Hi Everyone,

I got a macbookpro (Os X Yosemite 10.10.5) few months ago and ever since have had weird things going on with the disk space. It has normally 120 gb.
When I run "disk Inventory" or "disk drill", it says I'm using 60-70gb, but when I check "about this mac" or disk utility, I appear to have only about 20gb left. There's really quite little on the mac, so I don't understand it.
Would anyone know why this could be/what could I do about it ?
thanks a lot !
Click to expand...
Do you happen to have Time Machine on? That uses some hidden space for local snapshots that is not seen by many apps like that, but it seen by About this Mac and DU.

Run the command below in Terminal and it will show how much space is being used by the local snapshots. If that is what is going on, you can just ignore it as the OS will manage that space as the disk becomes full.

Code: 
sudo du -hs /.MobileBackups
 
Thanks for your replies ! Much appreciated.

Answers : No, I didn't experience problems writing on the drive, but the whole system seems to be a little slow.

Omnisweeper (like Disk inventory and disk drill) indicated that I was using only 63 gb.

I ran the command that you indicated and it showed 9.2 gb.
Even with that, there seem to be 30-40 gb that seem to be used I can't account for :/
 
nardistan said:
Omnisweeper (like Disk inventory and disk drill) indicated that I was using only 63 gb.
Click to expand...

Oops, Sorry. I didn't pay close enough attention to what you meant by "Disk Inventory."

Although it now sounds like a system glitch, it couldn't hurt to delete the Spotlight index and let it re-index itself.

UPDATE: I just found this article that seems to confirm my theory about Spotlight: How to Fix Wrong Hard Drive Data Usage Calculation in OS X.
 
nardistan said:
Even with that, there seem to be 30-40 gb that seem to be used I can't account for :/
Click to expand...

Reindexing Spotlight can fix the About this Mac readout being wrong, but it would not have anything to do with Disk Utility.

Try this command to show all the base folders and their size to see if anything jumps out at us.

Code: 
sudo du -d 1 -x -c -g /
 
Weaselboy said:
Reindexing Spotlight can fix the About this Mac readout being wrong, but it would not have anything to do with Disk Utility.

Try this command to show all the base folders and their size to see if anything jumps out at us.

Code: 
sudo du -d 1 -x -c -g /
Click to expand...

I tried and got this :

8 /.cleverfiles
1 /.DocumentRevisions-V100
1 /.fseventsd
0 /.PKInstallSandboxManager
1 /.Spotlight-V100
0 /.Trashes
0 /.vol
8 /Applications
1 /bin
0 /cores
1 /dev
1 /home
6 /Library
1 /net
0 /Network
5 /private
1 /sbin
7 /System
34 /Users
1 /usr
1 /Volumes
68 /
68 total



------

Almost all the space seems to be occupied by "other" and even though after re-indexing it it seemed to get better, now it's back as it was and I still don't understand anything.
:/
 
I'm not seeing a problem here. It looks like you are using 68GB total and of that 34GB is in your users folder. If you are concerned about that "Other" readout, I would just ignore that as it is notoriously incorrect.
 
Weaselboy said:
I'm not seeing a problem here. It looks like you are using 68GB total and of that 34GB is in your users folder. If you are concerned about that "Other" readout, I would just ignore that as it is notoriously incorrect.
Click to expand...

Thanks for your attention :)

The problem is that a few times I tried to save a large file on the computer and it said that I didn't have enough space (somehow it indicated that I had only a few gb left) and thus cancelled these processes, which can be quite lengthy. (Ex : rendering a video from an editing program). If it later jumped back to show that I had space, the space used by "other" is still much too big.
 
nardistan said:
Thanks for your attention :)

The problem is that a few times I tried to save a large file on the computer and it said that I didn't have enough space (somehow it indicated that I had only a few gb left) and thus cancelled these processes, which can be quite lengthy. (Ex : rendering a video from an editing program). If it later jumped back to show that I had space, the space used by "other" is still much too big.
Click to expand...
Again, just igmnore what Other says as it is wrong. Just concentrate on the total.

All I can think of is perhaps the video render is making a scratch file while it exports and that is using a lot of space and not leaving room for the video export.

What you might try is the next time this happens it leave the video app up and running and run the command I gave you again to see where the space is being used at that exact moment.
 
nardistan said:
I tried and got this :

8 /.cleverfiles
...
Click to expand...
You have 8GB of space used by a hidden folder named ".cleverfiles".

Googling the word cleverfiles shows it to be the Disk Drill product, a file recovery app. Google it yourself and read what it says.

If you aren't using Disk Drill, or haven't in the past, you can probably delete that and recover 8GB. If you are using Disk Drill, read the manual for it and see if you can delete /.cleverfiles.

You should also probably run the program EtreCheck and post the output here. You may have other things running that are doing things you no longer need.
 
About the 8gb to cleverfiles I know ; in fact, I found disk drill to be quite useful a few times. The space that seems to disappear is much more important than those gbs.

I conducted etrecheck and here are the results (I tried to change the language, but it remains in French - basic language on my computer). I roughly translated the most important stuff.

Material info
MacBook Pro (Retina 13 pouces, début 2015)
[Cliquer pour les Caractéristiques techniques]
[Cliquer pour le Guide de l’utilisateur]
MacBook Pro - modèle : MacBookPro12,1
1 2.7 GHz Intel Core i5 CPU : 2-core
8 GB RAM Non extensible.
BANK 0/DIMM0
4 GB DDR3 1867 MHz ok
BANK 1/DIMM0
4 GB DDR3 1867 MHz ok
Bluetooth: Bon - Handoff/Airdrop2 disponible
Wireless: en0: 802.11 a/b/g/n/ac
La batterie : Health = Normal - cycles = 72 - NS = C01519506PVFY5QAV

Video info
Intel Iris Graphics 6100
Color LCD 2560 x 1600

System :
OS X Yosemite 10.10.5 (14F27) - time since launch : about one day.

Disk info :
APPLE SSD SM0128G disk0 : (121.33 GB) (Solid State - TRIM: Yes)
EFI (disk0s1) <not mounted> : 210 Mo
Recovery HD (disk0s3) <not mounted> [Restauration] : 650 Mo
Macintosh HD (disk1) / [Startup] : 120.11 Go (13.90 Go libre) (low !)
Core Storage: disk0s2 120.47 Go Online

USB info
Verbatim Portable USB 3.0 Drive 1.75 TB
EFI (disk2s1) <non monté> : 210 Mo
HERON (disk2s2) /Volumes/HERON : 1.75 To (725.26 Go free)
Apple Internal Memory Card Reader
Broadcom Corp. Bluetooth USB Host Controller

Thunderbol info
Apple Inc. thunderbolt_bus

Configuration files :
/etc/hosts - Nombre : 15

Gatekeeper
Mac App Store and identitified

Launching agents
[engagé] com.adobe.AAM.Updater-1.0.plist [Cliquer pour l’aide]
[engagé] com.adobe.CS5ServiceManager.plist [Cliquer pour l’aide]

Launch daemons
[working] 5uyTM3P7.plist [Cliquer pour l’aide]
[engaged] com.adobe.SwitchBoard.plist [Cliquer pour l’aide]
[engaged] com.adobe.fpsaud.plist [Cliquer pour l’aide]
[working] com.cleverfiles.cfbackd.plist [Cliquer pour l’aide]
[engagé] com.microsoft.office.licensing.helper.plist [Cliquer pour l’aide]

Launching agents for user:
[engagé] com.adobe.AAM.Updater-1.0.plist [Cliquer pour l’aide]
[engagé] com.bittorrent.uTorrent.plist [Cliquer pour l’aide]
[engagé] com.extensions.updater69337.agent.plist [Cliquer pour l’aide]
[engagé] com.nchsoftware.wavepad.schedule.LikeSurvey.plist [Cliquer pour l’aide]
[en marche] com.spigot.ApplicationManager.plist [Cliquer pour l’aide]

Opening elements
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
uTorrent Application Caché (/Applications/uTorrent.app)
Dropbox Application (/Applications/Dropbox.app)

Other apps
[en marche] com.adobe.PDApp.AAMUpdatesNotifier.61944.D44093A2-84EC-40B3-BCD2-A4E74FDE3448
[en marche] com.apple.CompressorHelper-2 - com.apple.CompressorHelper-2 : not found
[en marche] com.etresoft.EtreCheck.456136
[en marche] com.getdropbox.dropbox.183212
[en marche] com.microsoft.Word.48312
[en marche] com.microsoft.autoupdate.fba.59388
[engagé] com.omnigroup.OmniCrashCatcher.i1
[engagé] com.omnigroup.OmniCrashCatcher.i2
[en marche] org.mozilla.firefox.378320
[en marche] org.videolan.vlc.64216

Internet plug-ins
FlashPlayer-10.6 : Version : 19.0.0.207 - SDK 10.6 [Cliquer pour l’aide]
QuickTime Plugin : Version : 7.7.3
Flash Player : Version : 19.0.0.207 - SDK 10.6 [Cliquer pour l’aide]
Default Browser : Version : 600 - SDK 10.10
SharePointBrowserPlugin : Version : 14.4.2 - SDK 10.6 [Cliquer pour l’aide]
MeetingJoinPlugin : Version : Inconnu - SDK 10.6 [Cliquer pour l’aide]
JavaAppletPlugin : Version : 15.0.0 - SDK 10.10 Vérifier la version

Safari add-ons
Adblock Plus
Searchme Adware ! [Click to get rid off)

Audio plug ins
DVCPROHDAudio : Version : 1.3.2

Les panneaux de préférences tiers : (Qu'est-ce que cela signifie ?)
Flash Player [Cliquer pour l’aide]
Growl [Cliquer pour l’aide]
Perian [Cliquer pour l’aide]

Le Time Machine :
Mobile saves : Désactivated
Automatic saves: NO
Saved disks :
Macintosh HD : Space size : 120.11 Go Used : 106.21 Go
Destinations :
Verbatim HDD [Local]
Total weight : 1.75 To
Total saves : 19
Last save : 14.10.15 22:13
Size of save drive : Excellent
Size of save 1.75 To > (Size of disk : 120.11 Go X 3)

Utilisation of CPU by process
182% compressord(2)
16% firefox
2% WindowServer
2% plugin-container
1% fontd

Use of RAM by process :
1.22 Go firefox
1001 Mo kernel_task
180 Mo Finder
139 Mo mds
139 Mo Microsoft Word

Virtual memory info
179 Mo RAM free
7.82 Go RAM used (1.40 Go Cached)
185 Mo exchange file used

Diagnostic info :
Oct 15, 2015, 10:27:17 PM ~/Library/Logs/DiagnosticReports/plugin-container_2015-10-15-222717_[expurged].crash
Oct 15, 2015, 08:09:05 PM /Library/Logs/DiagnosticReports/firefox_2015-10-15-200905_[expurgé].cpu_resource.diag
Oct 15, 2015, 08:06:05 PM ~/Library/Logs/DiagnosticReports/plugin-container_2015-10-15-200605_[expurgé].crash
Oct 15, 2015, 07:28:59 PM /Library/Logs/DiagnosticReports/Final Cut Pro_2015-10-15-192859_[expurgé].cpu_resource.diag [Cliquer pour les détails]
Oct 15, 2015, 12:49:00 PM /Library/Logs/DiagnosticReports/Final Cut Pro_2015-10-15-124900_[expurgé].cpu_resource.diag [Cliquer pour les détails]
Oct 15, 2015, 03:05:32 AM /Library/Logs/DiagnosticReports/Final Cut Pro_2015-10-15-030532_[expurgé].cpu_resource.diag [Cliquer pour les détails]
Oct 15, 2015, 12:20:16 AM /Library/Logs/DiagnosticReports/Final Cut Pro_2015-10-15-002016_[expurgé].cpu_resource.diag [Cliquer pour les détails]
Oct 14, 2015, 11:33:59 PM Self exam - succès
Oct 14, 2015, 10:33:50 PM /Library/Logs/DiagnosticReports/Final Cut Pro_2015-10-14-223350_[expurgé].cpu_resource.diag [Cliquer pour les détails]
Oct 14, 2015, 03:57:53 PM /Library/Logs/DiagnosticReports/firefox_2015-10-14-155753_[expurgé].cpu_resource.diag [Cliquer pour les détails]
Oct 13, 2015, 03:28:26 AM ~/Library/Logs/DiagnosticReports/Soda PDF_2015-10-13-032826_[expurgé].crash
 
Both omnisweeper and disk drive say I am using approximately 66 gb,but then I get notices from the system saying that I may be running low on disk space. Hm-
 
nardistan said:
[en marche] com.spigot.ApplicationManager.plist [Cliquer pour l’aide]
Click to expand...
nardistan said:
Searchme Adware ! [Click to get rid off)
Click to expand...

Spigot is adware/malware and so is Searchme. Download and run MalwareBytes to get rid of those two.

Could you perhaps change your OS X language to English and run the Etrecheck report again. I'm having a tough time getting through it. :confused:
 
Weaselboy said:
Spigot is adware/malware and so is Searchme. Download and run MalwareBytes to get rid of those two.

Could you perhaps change your OS X language to English and run the Etrecheck report again. I'm having a tough time getting through it. :confused:
Click to expand...

Sorry for the delay...here it is (in the meanwhile, I got rid of the adware)


Hardware Information: (What does this mean?)
MacBook Pro (Retina, 13-inch, Early 2015)
[Click for Technical Specifications]
[Click for User Guide]
MacBook Pro - model: MacBookPro12,1
1 2.7 GHz Intel Core i5 CPU: 2-core
8 GB RAM Not upgradeable
BANK 0/DIMM0
4 GB DDR3 1867 MHz ok
BANK 1/DIMM0
4 GB DDR3 1867 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en0: 802.11 a/b/g/n/ac
Battery: Health = Normal - Cycle count = 74 - SN = C01519506PVFY5QAV

Video Information: (What does this mean?)
Intel Iris Graphics 6100
Color LCD 2560 x 1600

System Software: (What does this mean?)
OS X Yosemite 10.10.5 (14F27) - Time since boot: less than an hour

Disk Information: (What does this mean?)
APPLE SSD SM0128G disk0 : (121.33 GB) (Solid State - TRIM: Yes)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / [Startup]: 120.11 GB (14.80 GB free) (Low!)
Core Storage: disk0s2 120.47 GB Online

USB Information: (What does this mean?)
Apple Internal Memory Card Reader
Broadcom Corp. Bluetooth USB Host Controller

Thunderbolt Information: (What does this mean?)
Apple Inc. thunderbolt_bus

Configuration files: (What does this mean?)
/etc/hosts - Count: 15

Gatekeeper: (What does this mean?)
Mac App Store and identified developers

Launch Agents: (What does this mean?)
[loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.adobe.CS5ServiceManager.plist [Click for support]

Launch Daemons: (What does this mean?)
[loaded] com.adobe.SwitchBoard.plist [Click for support]
[loaded] com.adobe.fpsaud.plist [Click for support]
[running] com.cleverfiles.cfbackd.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]

User Launch Agents: (What does this mean?)
[loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.bittorrent.uTorrent.plist [Click for support]
[loaded] com.nchsoftware.wavepad.schedule.LikeSurvey.plist [Click for support]

User Login Items: (What does this mean?)
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
uTorrent Application Hidden (/Applications/uTorrent.app)
Dropbox Application (/Applications/Dropbox.app)

Other Apps: (What does this mean?)
[running] com.apple.CompressorHelper-2 - com.apple.CompressorHelper-2: Executable not found!
[running] com.etresoft.EtreCheck.456136
[running] com.getdropbox.dropbox.183212
[running] org.mozilla.firefox.378320

Internet Plug-ins: (What does this mean?)
FlashPlayer-10.6: Version: 19.0.0.226 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 19.0.0.226 - SDK 10.6 [Click for support]
Default Browser: Version: 600 - SDK 10.10
SharePointBrowserPlugin: Version: 14.4.2 - SDK 10.6 [Click for support]
MeetingJoinPlugin: Version: Unknown - SDK 10.6 [Click for support]
JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version

Safari Extensions: (What does this mean?)
Adblock Plus

Audio Plug-ins: (What does this mean?)
DVCPROHDAudio: Version: 1.3.2

3rd Party Preference Panes: (What does this mean?)
Flash Player [Click for support]
FUSE for OS X (OSXFUSE) [Click for support]
Growl [Click for support]
Perian [Click for support]

Time Machine: (What does this mean?)
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Volumes being backed up:
Macintosh HD: Disk size: 120.11 GB Disk used: 105.30 GB
Destinations:
Verbatim HDD [Local]
Total size: 1.75 TB
Total number of backups: 19
Oldest backup: 29/06/15 02:20
Last backup: 14/10/15 22:13
Size of backup disk: Excellent
Backup size 1.75 TB > (Disk size 120.11 GB X 3)

Top Processes by CPU: (What does this mean?)
82% firefox
10% WindowServer
3% hidd
2% mdworker(7)
2% fontd

Top Processes by Memory: (What does this mean?)
811 MB firefox
592 MB kernel_task
164 MB ocspd
164 MB Finder
139 MB mdworker(9)

Virtual Memory Information: (What does this mean?)
3.24 GB Free RAM
4.76 GB Used RAM (1.42 GB Cached)
0 B Swap Used

Diagnostics Information: (What does this mean?)
Oct 19, 2015, 09:26:28 PM Self test - passed
Oct 18, 2015, 02:24:44 AM /Library/Logs/DiagnosticReports/Final Cut Pro_2015-10-18-022444_[redacted].cpu_resource.diag [Click for details]
 
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