Space question

Discussion in 'macOS' started by nardistan, Sep 27, 2015.

  1. nardistan macrumors newbie

    nardistan

    Joined:
    Sep 27, 2015
    #1
    Hi Everyone,

    I got a macbookpro (Os X Yosemite 10.10.5) few months ago and ever since have had weird things going on with the disk space. It has normally 120 gb.
    When I run "disk Inventory" or "disk drill", it says I'm using 60-70gb, but when I check "about this mac" or disk utility, I appear to have only about 20gb left. There's really quite little on the mac, so I don't understand it.
    Would anyone know why this could be/what could I do about it ?
    thanks a lot !
     
  2. Mcmeowmers macrumors 6502

    Joined:
    Jun 1, 2015
    #2
    I'm going to guess that those apps you listed are reporting deleted items too.

    Have you had any issues writing to your drive?
     
  3. MJWMac1988 macrumors member

    MJWMac1988

    Joined:
    Aug 25, 2015
    Location:
    Western Nebraska
    #3
    You might try the free OmniDiskSweeper to see what may or may not be using all of that additional space. This app catalogs all files, both visible and invislble, and sorts them by both their locations and their sizes. Read a review of it here. Apps like this one have been extremely helpful to me on a few occasions over the years.
     
  4. Weaselboy Moderator

    Weaselboy

    Staff Member

    Joined:
    Jan 23, 2005
    Location:
    California
    #4
    Do you happen to have Time Machine on? That uses some hidden space for local snapshots that is not seen by many apps like that, but it seen by About this Mac and DU.

    Run the command below in Terminal and it will show how much space is being used by the local snapshots. If that is what is going on, you can just ignore it as the OS will manage that space as the disk becomes full.

    Code:
    sudo du -hs /.MobileBackups
     
  5. nardistan thread starter macrumors newbie

    nardistan

    Joined:
    Sep 27, 2015
    #5
    Thanks for your replies ! Much appreciated.

    Answers : No, I didn't experience problems writing on the drive, but the whole system seems to be a little slow.

    Omnisweeper (like Disk inventory and disk drill) indicated that I was using only 63 gb.

    I ran the command that you indicated and it showed 9.2 gb.
    Even with that, there seem to be 30-40 gb that seem to be used I can't account for :/
     
  6. MJWMac1988 macrumors member

    MJWMac1988

    Joined:
    Aug 25, 2015
    Location:
    Western Nebraska
    #6
    Oops, Sorry. I didn't pay close enough attention to what you meant by "Disk Inventory."

    Although it now sounds like a system glitch, it couldn't hurt to delete the Spotlight index and let it re-index itself.

    UPDATE: I just found this article that seems to confirm my theory about Spotlight: How to Fix Wrong Hard Drive Data Usage Calculation in OS X.
     
  7. Weaselboy Moderator

    Weaselboy

    Staff Member

    Joined:
    Jan 23, 2005
    Location:
    California
    #7
    Reindexing Spotlight can fix the About this Mac readout being wrong, but it would not have anything to do with Disk Utility.

    Try this command to show all the base folders and their size to see if anything jumps out at us.

    Code:
    sudo du -d 1 -x -c -g /
     
  8. nardistan thread starter macrumors newbie

    nardistan

    Joined:
    Sep 27, 2015
    #8
    I tried and got this :

    8 /.cleverfiles
    1 /.DocumentRevisions-V100
    1 /.fseventsd
    0 /.PKInstallSandboxManager
    1 /.Spotlight-V100
    0 /.Trashes
    0 /.vol
    8 /Applications
    1 /bin
    0 /cores
    1 /dev
    1 /home
    6 /Library
    1 /net
    0 /Network
    5 /private
    1 /sbin
    7 /System
    34 /Users
    1 /usr
    1 /Volumes
    68 /
    68 total



    ------

    Almost all the space seems to be occupied by "other" and even though after re-indexing it it seemed to get better, now it's back as it was and I still don't understand anything.
    :/
     
  9. Weaselboy Moderator

    Weaselboy

    Staff Member

    Joined:
    Jan 23, 2005
    Location:
    California
    #9
    I'm not seeing a problem here. It looks like you are using 68GB total and of that 34GB is in your users folder. If you are concerned about that "Other" readout, I would just ignore that as it is notoriously incorrect.
     
  10. nardistan thread starter macrumors newbie

    nardistan

    Joined:
    Sep 27, 2015
    #10
    Thanks for your attention :)

    The problem is that a few times I tried to save a large file on the computer and it said that I didn't have enough space (somehow it indicated that I had only a few gb left) and thus cancelled these processes, which can be quite lengthy. (Ex : rendering a video from an editing program). If it later jumped back to show that I had space, the space used by "other" is still much too big.
     
  11. Weaselboy Moderator

    Weaselboy

    Staff Member

    Joined:
    Jan 23, 2005
    Location:
    California
    #11
    Again, just igmnore what Other says as it is wrong. Just concentrate on the total.

    All I can think of is perhaps the video render is making a scratch file while it exports and that is using a lot of space and not leaving room for the video export.

    What you might try is the next time this happens it leave the video app up and running and run the command I gave you again to see where the space is being used at that exact moment.
     
  12. nardistan thread starter macrumors newbie

    nardistan

    Joined:
    Sep 27, 2015
    #12
    Thanks for the advice ; I'll try that-
     
  13. chown33 macrumors 604

    Joined:
    Aug 9, 2009
    #13
    You have 8GB of space used by a hidden folder named ".cleverfiles".

    Googling the word cleverfiles shows it to be the Disk Drill product, a file recovery app. Google it yourself and read what it says.

    If you aren't using Disk Drill, or haven't in the past, you can probably delete that and recover 8GB. If you are using Disk Drill, read the manual for it and see if you can delete /.cleverfiles.

    You should also probably run the program EtreCheck and post the output here. You may have other things running that are doing things you no longer need.
     
  14. nardistan thread starter macrumors newbie

    nardistan

    Joined:
    Sep 27, 2015
    #14
    About the 8gb to cleverfiles I know ; in fact, I found disk drill to be quite useful a few times. The space that seems to disappear is much more important than those gbs.

    I conducted etrecheck and here are the results (I tried to change the language, but it remains in French - basic language on my computer). I roughly translated the most important stuff.

    Material info
    MacBook Pro (Retina 13 pouces, début 2015)
    [Cliquer pour les Caractéristiques techniques]
    [Cliquer pour le Guide de l’utilisateur]
    MacBook Pro - modèle : MacBookPro12,1
    1 2.7 GHz Intel Core i5 CPU : 2-core
    8 GB RAM Non extensible.
    BANK 0/DIMM0
    4 GB DDR3 1867 MHz ok
    BANK 1/DIMM0
    4 GB DDR3 1867 MHz ok
    Bluetooth: Bon - Handoff/Airdrop2 disponible
    Wireless: en0: 802.11 a/b/g/n/ac
    La batterie : Health = Normal - cycles = 72 - NS = C01519506PVFY5QAV

    Video info
    Intel Iris Graphics 6100
    Color LCD 2560 x 1600

    System :
    OS X Yosemite 10.10.5 (14F27) - time since launch : about one day.

    Disk info :
    APPLE SSD SM0128G disk0 : (121.33 GB) (Solid State - TRIM: Yes)
    EFI (disk0s1) <not mounted> : 210 Mo
    Recovery HD (disk0s3) <not mounted> [Restauration] : 650 Mo
    Macintosh HD (disk1) / [Startup] : 120.11 Go (13.90 Go libre) (low !)
    Core Storage: disk0s2 120.47 Go Online

    USB info
    Verbatim Portable USB 3.0 Drive 1.75 TB
    EFI (disk2s1) <non monté> : 210 Mo
    HERON (disk2s2) /Volumes/HERON : 1.75 To (725.26 Go free)
    Apple Internal Memory Card Reader
    Broadcom Corp. Bluetooth USB Host Controller

    Thunderbol info
    Apple Inc. thunderbolt_bus

    Configuration files :
    /etc/hosts - Nombre : 15

    Gatekeeper
    Mac App Store and identitified

    Launching agents
    [engagé] com.adobe.AAM.Updater-1.0.plist [Cliquer pour l’aide]
    [engagé] com.adobe.CS5ServiceManager.plist [Cliquer pour l’aide]

    Launch daemons
    [working] 5uyTM3P7.plist [Cliquer pour l’aide]
    [engaged] com.adobe.SwitchBoard.plist [Cliquer pour l’aide]
    [engaged] com.adobe.fpsaud.plist [Cliquer pour l’aide]
    [working] com.cleverfiles.cfbackd.plist [Cliquer pour l’aide]
    [engagé] com.microsoft.office.licensing.helper.plist [Cliquer pour l’aide]

    Launching agents for user:
    [engagé] com.adobe.AAM.Updater-1.0.plist [Cliquer pour l’aide]
    [engagé] com.bittorrent.uTorrent.plist [Cliquer pour l’aide]
    [engagé] com.extensions.updater69337.agent.plist [Cliquer pour l’aide]
    [engagé] com.nchsoftware.wavepad.schedule.LikeSurvey.plist [Cliquer pour l’aide]
    [en marche] com.spigot.ApplicationManager.plist [Cliquer pour l’aide]

    Opening elements
    iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
    uTorrent Application Caché (/Applications/uTorrent.app)
    Dropbox Application (/Applications/Dropbox.app)

    Other apps
    [en marche] com.adobe.PDApp.AAMUpdatesNotifier.61944.D44093A2-84EC-40B3-BCD2-A4E74FDE3448
    [en marche] com.apple.CompressorHelper-2 - com.apple.CompressorHelper-2 : not found
    [en marche] com.etresoft.EtreCheck.456136
    [en marche] com.getdropbox.dropbox.183212
    [en marche] com.microsoft.Word.48312
    [en marche] com.microsoft.autoupdate.fba.59388
    [engagé] com.omnigroup.OmniCrashCatcher.i1
    [engagé] com.omnigroup.OmniCrashCatcher.i2
    [en marche] org.mozilla.firefox.378320
    [en marche] org.videolan.vlc.64216

    Internet plug-ins
    FlashPlayer-10.6 : Version : 19.0.0.207 - SDK 10.6 [Cliquer pour l’aide]
    QuickTime Plugin : Version : 7.7.3
    Flash Player : Version : 19.0.0.207 - SDK 10.6 [Cliquer pour l’aide]
    Default Browser : Version : 600 - SDK 10.10
    SharePointBrowserPlugin : Version : 14.4.2 - SDK 10.6 [Cliquer pour l’aide]
    MeetingJoinPlugin : Version : Inconnu - SDK 10.6 [Cliquer pour l’aide]
    JavaAppletPlugin : Version : 15.0.0 - SDK 10.10 Vérifier la version

    Safari add-ons
    Adblock Plus
    Searchme Adware ! [Click to get rid off)

    Audio plug ins
    DVCPROHDAudio : Version : 1.3.2

    Les panneaux de préférences tiers : (Qu'est-ce que cela signifie ?)
    Flash Player [Cliquer pour l’aide]
    Growl [Cliquer pour l’aide]
    Perian [Cliquer pour l’aide]

    Le Time Machine :
    Mobile saves : Désactivated
    Automatic saves: NO
    Saved disks :
    Macintosh HD : Space size : 120.11 Go Used : 106.21 Go
    Destinations :
    Verbatim HDD [Local]
    Total weight : 1.75 To
    Total saves : 19
    Last save : 14.10.15 22:13
    Size of save drive : Excellent
    Size of save 1.75 To > (Size of disk : 120.11 Go X 3)

    Utilisation of CPU by process
    182% compressord(2)
    16% firefox
    2% WindowServer
    2% plugin-container
    1% fontd

    Use of RAM by process :
    1.22 Go firefox
    1001 Mo kernel_task
    180 Mo Finder
    139 Mo mds
    139 Mo Microsoft Word

    Virtual memory info
    179 Mo RAM free
    7.82 Go RAM used (1.40 Go Cached)
    185 Mo exchange file used

    Diagnostic info :
    Oct 15, 2015, 10:27:17 PM ~/Library/Logs/DiagnosticReports/plugin-container_2015-10-15-222717_[expurged].crash
    Oct 15, 2015, 08:09:05 PM /Library/Logs/DiagnosticReports/firefox_2015-10-15-200905_[expurgé].cpu_resource.diag
    Oct 15, 2015, 08:06:05 PM ~/Library/Logs/DiagnosticReports/plugin-container_2015-10-15-200605_[expurgé].crash
    Oct 15, 2015, 07:28:59 PM /Library/Logs/DiagnosticReports/Final Cut Pro_2015-10-15-192859_[expurgé].cpu_resource.diag [Cliquer pour les détails]
    Oct 15, 2015, 12:49:00 PM /Library/Logs/DiagnosticReports/Final Cut Pro_2015-10-15-124900_[expurgé].cpu_resource.diag [Cliquer pour les détails]
    Oct 15, 2015, 03:05:32 AM /Library/Logs/DiagnosticReports/Final Cut Pro_2015-10-15-030532_[expurgé].cpu_resource.diag [Cliquer pour les détails]
    Oct 15, 2015, 12:20:16 AM /Library/Logs/DiagnosticReports/Final Cut Pro_2015-10-15-002016_[expurgé].cpu_resource.diag [Cliquer pour les détails]
    Oct 14, 2015, 11:33:59 PM Self exam - succès
    Oct 14, 2015, 10:33:50 PM /Library/Logs/DiagnosticReports/Final Cut Pro_2015-10-14-223350_[expurgé].cpu_resource.diag [Cliquer pour les détails]
    Oct 14, 2015, 03:57:53 PM /Library/Logs/DiagnosticReports/firefox_2015-10-14-155753_[expurgé].cpu_resource.diag [Cliquer pour les détails]
    Oct 13, 2015, 03:28:26 AM ~/Library/Logs/DiagnosticReports/Soda PDF_2015-10-13-032826_[expurgé].crash
     
  15. nardistan thread starter macrumors newbie

    nardistan

    Joined:
    Sep 27, 2015
    #15
    Both omnisweeper and disk drive say I am using approximately 66 gb,but then I get notices from the system saying that I may be running low on disk space. Hm-
     
  16. Weaselboy Moderator

    Weaselboy

    Staff Member

    Joined:
    Jan 23, 2005
    Location:
    California
    #16
    Spigot is adware/malware and so is Searchme. Download and run MalwareBytes to get rid of those two.

    Could you perhaps change your OS X language to English and run the Etrecheck report again. I'm having a tough time getting through it. :confused:
     
  17. nardistan thread starter macrumors newbie

    nardistan

    Joined:
    Sep 27, 2015
    #17
    Sorry for the delay...here it is (in the meanwhile, I got rid of the adware)


    Hardware Information: (What does this mean?)
    MacBook Pro (Retina, 13-inch, Early 2015)
    [Click for Technical Specifications]
    [Click for User Guide]
    MacBook Pro - model: MacBookPro12,1
    1 2.7 GHz Intel Core i5 CPU: 2-core
    8 GB RAM Not upgradeable
    BANK 0/DIMM0
    4 GB DDR3 1867 MHz ok
    BANK 1/DIMM0
    4 GB DDR3 1867 MHz ok
    Bluetooth: Good - Handoff/Airdrop2 supported
    Wireless: en0: 802.11 a/b/g/n/ac
    Battery: Health = Normal - Cycle count = 74 - SN = C01519506PVFY5QAV

    Video Information: (What does this mean?)
    Intel Iris Graphics 6100
    Color LCD 2560 x 1600

    System Software: (What does this mean?)
    OS X Yosemite 10.10.5 (14F27) - Time since boot: less than an hour

    Disk Information: (What does this mean?)
    APPLE SSD SM0128G disk0 : (121.33 GB) (Solid State - TRIM: Yes)
    EFI (disk0s1) <not mounted> : 210 MB
    Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
    Macintosh HD (disk1) / [Startup]: 120.11 GB (14.80 GB free) (Low!)
    Core Storage: disk0s2 120.47 GB Online

    USB Information: (What does this mean?)
    Apple Internal Memory Card Reader
    Broadcom Corp. Bluetooth USB Host Controller

    Thunderbolt Information: (What does this mean?)
    Apple Inc. thunderbolt_bus

    Configuration files: (What does this mean?)
    /etc/hosts - Count: 15

    Gatekeeper: (What does this mean?)
    Mac App Store and identified developers

    Launch Agents: (What does this mean?)
    [loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
    [loaded] com.adobe.CS5ServiceManager.plist [Click for support]

    Launch Daemons: (What does this mean?)
    [loaded] com.adobe.SwitchBoard.plist [Click for support]
    [loaded] com.adobe.fpsaud.plist [Click for support]
    [running] com.cleverfiles.cfbackd.plist [Click for support]
    [loaded] com.microsoft.office.licensing.helper.plist [Click for support]

    User Launch Agents: (What does this mean?)
    [loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
    [loaded] com.bittorrent.uTorrent.plist [Click for support]
    [loaded] com.nchsoftware.wavepad.schedule.LikeSurvey.plist [Click for support]

    User Login Items: (What does this mean?)
    iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
    uTorrent Application Hidden (/Applications/uTorrent.app)
    Dropbox Application (/Applications/Dropbox.app)

    Other Apps: (What does this mean?)
    [running] com.apple.CompressorHelper-2 - com.apple.CompressorHelper-2: Executable not found!
    [running] com.etresoft.EtreCheck.456136
    [running] com.getdropbox.dropbox.183212
    [running] org.mozilla.firefox.378320

    Internet Plug-ins: (What does this mean?)
    FlashPlayer-10.6: Version: 19.0.0.226 - SDK 10.6 [Click for support]
    QuickTime Plugin: Version: 7.7.3
    Flash Player: Version: 19.0.0.226 - SDK 10.6 [Click for support]
    Default Browser: Version: 600 - SDK 10.10
    SharePointBrowserPlugin: Version: 14.4.2 - SDK 10.6 [Click for support]
    MeetingJoinPlugin: Version: Unknown - SDK 10.6 [Click for support]
    JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version

    Safari Extensions: (What does this mean?)
    Adblock Plus

    Audio Plug-ins: (What does this mean?)
    DVCPROHDAudio: Version: 1.3.2

    3rd Party Preference Panes: (What does this mean?)
    Flash Player [Click for support]
    FUSE for OS X (OSXFUSE) [Click for support]
    Growl [Click for support]
    Perian [Click for support]

    Time Machine: (What does this mean?)
    Mobile backups: OFF
    Auto backup: NO - Auto backup turned off
    Volumes being backed up:
    Macintosh HD: Disk size: 120.11 GB Disk used: 105.30 GB
    Destinations:
    Verbatim HDD [Local]
    Total size: 1.75 TB
    Total number of backups: 19
    Oldest backup: 29/06/15 02:20
    Last backup: 14/10/15 22:13
    Size of backup disk: Excellent
    Backup size 1.75 TB > (Disk size 120.11 GB X 3)

    Top Processes by CPU: (What does this mean?)
    82% firefox
    10% WindowServer
    3% hidd
    2% mdworker(7)
    2% fontd

    Top Processes by Memory: (What does this mean?)
    811 MB firefox
    592 MB kernel_task
    164 MB ocspd
    164 MB Finder
    139 MB mdworker(9)

    Virtual Memory Information: (What does this mean?)
    3.24 GB Free RAM
    4.76 GB Used RAM (1.42 GB Cached)
    0 B Swap Used

    Diagnostics Information: (What does this mean?)
    Oct 19, 2015, 09:26:28 PM Self test - passed
    Oct 18, 2015, 02:24:44 AM /Library/Logs/DiagnosticReports/Final Cut Pro_2015-10-18-022444_[redacted].cpu_resource.diag [Click for details]
     
  18. Weaselboy Moderator

    Weaselboy

    Staff Member

    Joined:
    Jan 23, 2005
    Location:
    California
    #18
    Looks like Firefox is really chewing up some CPU cycles there, but otherwise I don't see any issues.
     

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