Sorry my iPhone is new, how do I do a hard reset?
Hold the power button and turn it off. Then turn it back on.
Um don't you hold the power and home button down until you see the apple logo?
Um don't you hold the power and home button down until you see the apple logo?
sorry, reading comprehension problems.
if you are new to Apple products you may be unaware of this but there is a separate volume level if the headphones are plugged in to when they are not, and i believe the standard setting is that on the home screen the volume buttons control the ringer, try playing a song and then using the buttons to turn it up, or the volume slider in the ipod app.