Speck 13" retina case - snapped on first installation!

Discussion in 'MacBook Pro' started by MyAppleWorld, Jan 1, 2014.

  1. MyAppleWorld macrumors 6502

    MyAppleWorld

    Joined:
    Nov 1, 2005
    Location:
    Birmingham, UK
    #1
    i bought a speck 13" retina case from the apple store in town and on the first installation one of the back corners on the base snapped off!!

    will apple refund me?
     
  2. Bri in Mtl macrumors member

    Joined:
    May 29, 2013
    #2
    I'm happy with mine also.
    I know it's after the fact but I refer back to this video when I take it off and on for cleaning...
    https://vimeo.com/79418268
     
  3. ecschwarz macrumors 6502a

    ecschwarz

    Joined:
    Jun 28, 2010
    #3
    I'd try to take it back to the Apple Store - they do have a return window, even for products they don't manufacture - it's much like any other brick & mortar retailer that has a return policy for products they sell:

    http://store.apple.com/us/help/returns_refund

    (If you're not in the US, I'm guessing it would still be similar)
     

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