Speck has amazing customer service

Discussion in 'Buying Tips and Advice' started by Macfan2010, Sep 15, 2010.

  1. Macfan2010 macrumors newbie

    Sep 15, 2010
    If you're in the market for a case for your precious MacBook/MBP you have to consider the Speck line of cases. I received one as a gift and was a little skeptical about using it, but once on, I loved it. However, a couple of months after using it, two of the tabs that hold the case on had chipped off. Since it was a gift I contacted Speck who were really responsive and just had me send the broken piece back in. They replaced the case with in a week, unfortunately they sent me the Satin finish instead of the clear. They told me to keep the Satin and would send me the correct case ASAP. They we extremely helpful and made a bad situation into a really good customer experience! I would highly recommend their products and have nothing but nice things to say about there representatives!:)
  2. bookwormsy macrumors 6502

    Jul 7, 2010
    Yea I like Speck products. I got the Speck case for my iphone 4 from the case program and its really nice.

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