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bruinsrme

macrumors 604
Oct 26, 2008
6,661
2,429
Take it to Apple. Show them the issue. They may replace it. You may find connecting the replacement phone to sprint more of a hassle than getting the Sphinx swapped
 
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upandown

macrumors 6502a
Apr 10, 2017
971
862
Its intrinsic to OLED screens. It’s called tinting and you can’t get away from it. In the case of small screens on phones usually the entire screen will have just one tint but sometimes will show a shift to more than one. Your last phone happened to have blue, while your new one is yellow. Sometimes it’s green, or pink/red. It’s not a defect but if you take it to Apple they will likely let you try the lottery again. But you’ll be stuck with your new phone which could be the same or one of the other colors listed. Keep in mind although it looks yellow you will adjust and in the future might prefer it. You’d be surprised.
 

malikkamran1

Suspended
Mar 4, 2019
73
24
The pro Max's screen resolution and ppi are inferior as well and it still has the massive notch
 

profets

macrumors 601
Mar 18, 2009
4,868
5,460
If you're unhappy with it, then return it.

Frankly, I'm kind of amazed at the differences across these screens. Left to right: 11 Pro Max, 11, X.

However, when using any of them solo for a while, I never really notice. Its only once I'm comparing them I start to think 'the 11 is much more white compared to the OLED models' or 'there's a funny pink tint to this Pro Max'.

devices.jpg
 

Relentless Power

macrumors Nehalem
Jul 12, 2016
36,051
39,523
Somebody made an interesting argument last year, that sometimes when a phone is new, (as in manufactured within the last month or less), the adhesive under the display isn’t fully dried, and can cause a reaction showing a more ‘yellowish’ display, it should dissipate, but it probably depends on the severity. I’m not saying that’s the case in this situation, but it’s definitely something worth noting, because it can create the illusion of a yellow display due to the adhesive.

Also, Apple likely has changed the temperature range for the displays on iPhones in the past, which probably alters perceptions of displays on a year-to-year basis.
 

MacDevil7334

Contributor
Oct 15, 2011
2,093
4,224
Austin TX
Somebody made an interesting argument last year, that sometimes when a phone is new, (as in manufactured within the last month or less), the adhesive under the display isn’t fully dried, and can cause a reaction showing a more ‘yellowish’ display, it should dissipate, but it probably depends on the severity. I’m not saying that’s the case in this situation, but it’s definitely something worth noting, because it can create the illusion of a yellow display due to the adhesive.

Also, Apple likely has changed the temperature range for the displays on iPhones in the past, which probably alters perceptions of displays on a year-to-year basis.
The whole “adhesive under the display” thing is really an urban legend at this point. Though, like all myths, this one does have a basis in fact. Waaaay back in 2010, there were a few people who received a launch day iPhone 4 that had a yellow splotch in one corner of the display. The rest of the display looked fine, but there was a discoloration in a single area. Asked about this, Apple said it was adhesive that had not fully cured (the iPhone 4 was the first with a laminated display) and the discoloration would disappear within a few days. Apparently, that was the case because the issue went away.

Every year since then, whenever the inevitable “yellow screen tint” thread gets made after the launch of a new iPhone, this “adhesive not fully cured” theory seems to get dusted off and brought out again. The original issue with the iPhone 4 that embedded this explanation in our collective memory had to do with yellowing in an isolated portion of the display. The whole display was not yellow, which is what we are seeing here. Apple also has never acknowledged display adhesive causing yellowing on any subsequent iPhone models.

Several reviewers have noted the 11 Pro screens are warmer than the XS models, which makes me think Apple changed how these screens are calibrated.
 

tps3443

macrumors 65816
Jan 24, 2019
1,404
904
NC,USA
What do I do? I bought it from sprint.com.

this is completely unacceptable, my iPhone x looks so good and crisp and blue compared to it

Reset your new iPhone. And see if anything changes. I had a issue with mine where a True Tone wouldn’t turn off!

I could go to settings and turn off TrueTone and nothing would change at all with the display color. Even though I remember it working previously.

Apple even said there was an issues with iOS losing the display calibration file too.
 
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Ruggy

macrumors 6502a
Jan 11, 2017
657
375
Are you sure that the colour temperature isn't just set a bit too yellow?
Obviously, if you have night shift switched on for some reason then you can make it more or less yellow there, but there's also a colour setting in the Accessibility menu under display and text. You can change the white point and adjust the colour filter so maybe there's something there?
 

m0sher

macrumors 6502a
Mar 4, 2018
813
782
Buying a phone through an actual carrier is always a terrible idea.

The service is so terrible in comparison to an Apple Store (Online or in person)

That’s true but some of us get loyalty discounts and business discounts going through our work so it’s a better option financially. I save $240 off my phone on a lease in 2 years from loyalty and business service discount is $25 a month which adds up.

Once the phone is in hand an Apple care+ is all I need to start taking my phone directly to Apple store if I want to return or repair and not through carrier anymore.

I saw my older sons Pro 11 and he turned off true tone and the problem was solved for him.

Back on topic, I saw the yellow ever so slight tint, personally could have left it with true tone on. Getting my Pro Max soon, guess I’ll see.

I’ve seen other Androids with blue and red tint displays, it’s normal. My X was more blue tint compared to the 11 Pro I had side by side.

All the different reviews that have come out not one mentions this because it’s a non-issue for displays it seems.
 
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Alex586

macrumors member
Sep 20, 2019
44
20
You can adjust your display cooler in Accessibility settings if you do wish.
Yes and no. If you do this (I tested), you loose so many brightness and vibrant color that I don't recommande. It ruins all.
 
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