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Spilt glass of water over 17" 2011 macbook pro

D

danetello

macrumors 6502
Original poster
Dec 23, 2010
258
0
London, UK
I woke up this morning and opened my macbook to see water all over the screen and keyboard :eek: I must have accidentally spilt a glass of water over my macbook pro the night before without noticing!
Straight away I dried it off with a towel and left it to dry out for about 12 hours. I then turned it on and everything was working, apart from the trackpad which was slow to respond and right click didn't work.
I connected my external trackpad from my iMac and it worked perfectly. I was planning to get a replacement through Apple as I still have 1 month left on the warranty.
If I don't tell Apple it has water damage, would they be able to replace it still? Are there any water sensors in the Macbook like there are in iPhone?
 
Since it is accidental water damage, for which there are sensors inside the MacBook Pro, Apple will not replace anything fro free. You have to pay for any repairs caused by the accident and your warranty is probably gone.

Have you any kind of home insurance, that would cover accidents?
 
simsaladimbamba said:
Since it is accidental water damage, for which there are sensors inside the MacBook Pro, Apple will not replace anything fro free. You have to pay for any repairs caused by the accident and your warranty is probably gone.

Have you any kind of home insurance, that would cover accidents?
Click to expand...

No don't have home insurance to cover accidental damage :(
Where would the sensors be located, is there a way I can check if they have been triggered? Is there any chance they haven't been triggered, as I did not fully submerge the MacBook Pro?
 
Save yourself some time next time and simply write "I damaged my MBP tell me how to defraud a company to get a new one."

The sensors can be identified above. Your moral compass being broken may result in a new machine. Good work tiger.
 
jessica. said:
Save yourself some time next time and simply write "I damaged my MBP tell me how to defraud a company to get a new one."

The sensors can be identified above. Your moral compass being broken may result in a new machine. Good work tiger.
Click to expand...

If they had no way to tell and you wanted your £1000+ machine fixed, would you honestly tell them you damaged it?
 
Dangerous Theory said:
If they had no way to tell and you wanted your £1000+ machine fixed, would you honestly tell them you damaged it?
Click to expand...

Oddly, yes. I have this idea that if I take responsibility for my own actions that it somehow makes it possible for me to say that I'm a good person with a straight face. It would suck, no doubt, because I'd want my machine fixed but I want to believe when faced with the same situation I would be honest. There is no reason to think otherwise.
 
jessica. said:
Oddly, yes. I have this idea that if I take responsibility for my own actions that it somehow makes it possible for me to say that I'm a good person with a straight face. It would suck, no doubt, because I'd want my machine fixed but I want to believe when faced with the same situation I would be honest. There is no reason to think otherwise.
Click to expand...

^^ This. My parents taught me to tell the truth, painful as it is sometimes. I'd rather pay the cash and keep my integrity, rather then sell my soul...
 
Apple were recently gloating they had too much money, and Mac's albeit lovely ARE over priced. I would try and get it fixed for free also.

You guys talk a good game but I bet you have or would try something similar yourself. Either that or you have have too much money!
 
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danetello said:
I woke up this morning and opened my macbook to see water all over the screen and keyboard :eek: I must have accidentally spilt a glass of water over my macbook pro the night before without noticing!
Straight away I dried it off with a towel and left it to dry out for about 12 hours. I then turned it on and everything was working, apart from the trackpad which was slow to respond and right click didn't work.
I connected my external trackpad from my iMac and it worked perfectly. I was planning to get a replacement through Apple as I still have 1 month left on the warranty.
If I don't tell Apple it has water damage, would they be able to replace it still? Are there any water sensors in the Macbook like there are in iPhone?
Click to expand...

Laying is not good in any situations and for any porpuses.
please don't do that

p.s. say 100% as it was for real and then see how to fix the problem then...
 
Last edited:
Fraud - In criminal law, a fraud is an intentional deception made for personal gain or to damage another individual; the related adjective is fraudulent. The specific legal definition varies by legal jurisdiction. Fraud is a crime, and also a civil law violation. Defrauding people or entities of money or valuables is a common purpose of fraud, but there have also been fraudulent "discoveries", e.g., in MACS to gain prestige rather than immediate monetary gain.
 
Well I decided to give it a try, after all the worst they could say is no. I left my macbook to dry for about a week to make sure all the water inside had dried. I gave the macbook into my local Apple store yesterday for repair, no questions asked about how it happened :).

Got a call this morning informing me that the trackpad had been replaced and my macbook was ready for collection, so I came and picked it up, signed paperwork etc. and left without paying a penny :D

Spectacular service from Apple!
 

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danetello said:
Well I decided to give it a try, after all the worst they could say is no. I left my macbook to dry for about a week to make sure all the water inside had dried. I gave the macbook into my local Apple store yesterday for repair, no questions asked about how it happened :).

Got a call this morning informing me that the trackpad had been replaced and my macbook was ready for collection, so I came and picked it up, signed paperwork etc. and left without paying a penny :D

Spectacular service from Apple!
Click to expand...

Glad to hear the goods news! But next time maybe keep any drinks away from your computer, so maybe it won't spill and ruin it again, because you might not be so lucky next time ;)
 
Did they change your motherboard, or did it just so happen to start turning on again while in their custody? If the latter(which happens occasionally), it may fail again fairly soon. I wouldn't get too excited just yet.
 
l.a.rossmann said:
Did they change your motherboard, or did it just so happen to start turning on again while in their custody? If the latter(which happens occasionally), it may fail again fairly soon. I wouldn't get too excited just yet.
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I do not think anywhere in this thread did he say his logic board failed? I could be confused.
 
You're right. I jumped to the assumption. My fault.

jessica. said:
Oddly, yes. I have this idea that if I take responsibility for my own actions that it somehow makes it possible for me to say that I'm a good person with a straight face. It would suck, no doubt, because I'd want my machine fixed but I want to believe when faced with the same situation I would be honest. There is no reason to think otherwise.
Click to expand...

Apple could take responsibility for creating a machine that allows liquid to instantly make it from the top case to the motherboard in a world where many laptops exist that route the liquid through drainage pathways away from the board.

Regular people will be careless. However, it's 2012. Lots of progress has been made, and multi billion dollar engineering conglomerates do have the resources to create a machine that doesn't give the water a nice little fountain ride straight to the logic board, from the top case. Look at Lenovo, spill liquid on a T520, it keeps going!

People should take personal responsibility. I agree with that more than anything else. I do like playing devil's advocate sometimes though. I feel a few changes would allow the machine to retain its beauty without it being completely helpless.
 
Blaming Apple for not making a spill proof machine is borderline comical. I know there are keyboards like that though so maybe one day. The context of my post though was in general; I take responsibility for my actions and I've paid dearly in many cases. Yet I'm still here alive and kicking.
 
jessica. said:
Oddly, yes. I have this idea that if I take responsibility for my own actions that it somehow makes it possible for me to say that I'm a good person with a straight face. It would suck, no doubt, because I'd want my machine fixed but I want to believe when faced with the same situation I would be honest. There is no reason to think otherwise.
Click to expand...


yeah right dude. anyone who can get out of $1000+ bucks for a new laptop is going to. unless your rich of course. apple is a multi billion dollar company. they'll be fine.

im not saying try to get over on them, but if i spill water on my joint and none of the indicators turn colors, there is no way in HELL I'm going to let them know..

to the op..glad it worked out for you buddy!!!
 
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