spot on screen iPhone 6+ 128 Gb

Synergie

macrumors 6502a
Original poster
Jan 15, 2011
771
209
Halifax, Canada
I just traded my iPhone 6 for a 6+ last week and I noticed a spot under the screen. It's definitely not on top or anything I can wipe off. It's like it's behind the screen and causes a small round shadow visible behind any solid colour. It's not visible in photos etc because it blends into the shading etc. But any white or light background I can see it very well. It's not large though, only about 1mm x 1mm. I can see it as a grey shadow that doesn't move when I scroll what's on the screen... and somehow now that I see it, I can't seem to UNSEE it!

Should I take it back and have them exchange the phone? I am worried if there is a screen issue maybe it will get worse over time. I do have apple care on this but it's virtually brand new I only got it last week.
 

Synergie

macrumors 6502a
Original poster
Jan 15, 2011
771
209
Halifax, Canada
Problem is mine is not 'Spot On'

Mine has a spot ON it! Or rather behind it... I asked today and made an appt for Tues with genius bar. (Tomorrow supposed to be another snow storm). They think it's a dead pixel (or a few dead pixels).
 

tryphone

macrumors member
Jan 14, 2015
69
1
Problem is mine is not 'Spot On'



Mine has a spot ON it! Or rather behind it... I asked today and made an appt for Tues with genius bar. (Tomorrow supposed to be another snow storm). They think it's a dead pixel (or a few dead pixels).

This isn't unheard of with the 6+. One of the few reasons I bought the 6 instead
 

Synergie

macrumors 6502a
Original poster
Jan 15, 2011
771
209
Halifax, Canada
Well they dont know what was wrong with the screen, but they just did an outright exchange even though I was a few days past the 14 day for straight exchange. The Apple store itself did it as an exchange rathe than genius bar doing it under warranty. (I was only a few days over the 14 days anyway - I told them I was late bringing it back because I was at sea - I'm in the Navy and was in uniform anyway when I went there. They understood... ). And my Apple Care was reset to the new phone and started today. So I am all good and currently restoring from backup! New screen is perfect!