spot on screen iPhone 6+ 128 Gb

Discussion in 'iPhone Tips, Help and Troubleshooting' started by Synergie, Feb 28, 2015.

  1. Synergie macrumors 6502a

    Joined:
    Jan 15, 2011
    Location:
    Halifax, Canada
    #1
    I just traded my iPhone 6 for a 6+ last week and I noticed a spot under the screen. It's definitely not on top or anything I can wipe off. It's like it's behind the screen and causes a small round shadow visible behind any solid colour. It's not visible in photos etc because it blends into the shading etc. But any white or light background I can see it very well. It's not large though, only about 1mm x 1mm. I can see it as a grey shadow that doesn't move when I scroll what's on the screen... and somehow now that I see it, I can't seem to UNSEE it!

    Should I take it back and have them exchange the phone? I am worried if there is a screen issue maybe it will get worse over time. I do have apple care on this but it's virtually brand new I only got it last week.
     
  2. TOMIMOT macrumors 6502

    TOMIMOT

    Joined:
    Jul 16, 2011
    Location:
    Canada
  3. Synergie thread starter macrumors 6502a

    Joined:
    Jan 15, 2011
    Location:
    Halifax, Canada
    #3
    Problem is mine is not 'Spot On'

    Mine has a spot ON it! Or rather behind it... I asked today and made an appt for Tues with genius bar. (Tomorrow supposed to be another snow storm). They think it's a dead pixel (or a few dead pixels).
     
  4. tryphone macrumors member

    Joined:
    Jan 14, 2015
    #4

    This isn't unheard of with the 6+. One of the few reasons I bought the 6 instead
     
  5. Synergie thread starter macrumors 6502a

    Joined:
    Jan 15, 2011
    Location:
    Halifax, Canada
    #5
    Well they dont know what was wrong with the screen, but they just did an outright exchange even though I was a few days past the 14 day for straight exchange. The Apple store itself did it as an exchange rathe than genius bar doing it under warranty. (I was only a few days over the 14 days anyway - I told them I was late bringing it back because I was at sea - I'm in the Navy and was in uniform anyway when I went there. They understood... ). And my Apple Care was reset to the new phone and started today. So I am all good and currently restoring from backup! New screen is perfect!
     

Share This Page