Spotify audio dropout when using Apple AV-multiport adapter

[Mac32]

Hi,

I have a weird problem with my rMB 2016 model. I connect my rMB with a digital USB sound card (Turtle Beach) to my stereo system. When I do this through the Apple USB-C AV-multiport adapter, the audio from Spotify will drop out every 10-20 seconds or so (not always, but most of the time). However, if I connect my rMB digitally to my stereo system using another non-Apple USB-C adapter, then there are no audio dropouts. Any idea why this is happening?

When using the Apple AV-multiport adapter, I don't get audio dropouts when watching youtube, movies (VLC) or other stuff. It seems to be connected to Spotify.

Any ideas? Thanks!


PS: The is the Apple adapter I'm talking about:
http://www.apple.com/no/shop/produc...9a4ce3ed55f6d3a254ef3bccf74f961c0aee4846832fd

 

[Mac32]

Any ideas? Anybody?

 

[BeatCrazy]

Did you do the firmware update on the adapter?

 

[Mac32]

It's updated, yes. I think I'll return the adapter. Maybe it's defect. I also notice that when watching movies with VLC, I sometime get a black screen for 1 second here and there, and there are issues with synchronisation between audio and picture.

 

[BrianBaughn]

Reviews of that adapter include a lot of similar complaints.

 

[Mac32]

That's interesting. It's an expensive adapter, and it doesn't work right. Very sloppy by Apple

 

[danj555]

I have the same problem! The audio dips 75% every 10-20 seconds. Outputting via hdmi to tv!! This is 2016 mbp 15

 

[Mac32]

I have the same problem! The audio dips 75% every 10-20 seconds. Outputting via hdmi to tv!! This is 2016 mbp 15

This is an Apple hardware bug (or software bug in Spotify). You need to buy a different adapter, or use iTunes.