Spotify, Growth Hackers, and the Rise of 1st Party Apps

Discussion in 'Apple Music, Apple Pay, iCloud, Apple Services' started by BWhaler, Aug 18, 2015.

  1. BWhaler macrumors 68020

    BWhaler

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    #1
    I am a happy Spotify user, was interested in Apple Music—streaming all my music in the cloud + Apple's catalog = win—until I saw how deeply flawed the execution was.

    But I've noticed lately that Spotify, Evernote, etc., are frequently interrupting my workflow with badges, notifications, interstitial screens, pop-ups, etc., to try to entice me to upgrade. I understand why, but this type of interruption marketing is hostile to their users and builds customer resentment, not upgrades.

    These breaks in my workflow make me resent the products and the growth hackers behind them. Most vile is Spotify and its obnoxious badge notification on the dock which cannot be turned off—and which always points to a list of nonsense, e.g. "Some random playlist has added 3 tracks last night."

    I am more interested in first party apps nowadays since they never push ads and promotions in my face. I just hope Apple can get better, and fast, at making great innovative cloud apps.
     
  2. Supermallet macrumors 65816

    Supermallet

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    #2
    The upgrade ads aren't a result of Spotify being third party, it's a result of them having a free, ad-supported tier. You're choosing not to pay for premium service, and so you're paying by being advertised to.

    As for notifications, can't you turn those off through the notifications settings in your phone? If you're talking about it happening on the Mac, I haven't experienced that, but if you know it leads to nonsense, just ignore it.
     
  3. navaira macrumors 68040

    navaira

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    #3
    I can assure you that if you start paying for Spotify Unlimited (half the price of Apple Music), there will be no ads, banners, pop-ups and anything else. The only thing you might get is "playing now" notifications, which can be switched off.
     
  4. OllyW Moderator

    OllyW

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    #4
    I thought Spotify Premium and Apple Music cost exactly the same.
     
  5. navaira, Aug 21, 2015
    Last edited: Aug 21, 2015

    navaira macrumors 68040

    navaira

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    #5
    Spotify has two paid tiers. Unlimited gives you unlimited streaming on desktop and shuffle streaming on a mobile device (which is super irritating) and costs, in the Netherlands at least, €4.99. No offline mode. Premium gives you unlimited streaming, offline downloads and proper mobile app, plus a family plan (first member pays €9.99, the following members pay €4.99). I'm perfectly happy with Unlimited, if I want something on my phone I buy it, if I don't, I can stream it to my heart's content.

    Edit: Since AM won't sync my library to iCloud (which is probably a good thing) due to library having 31k songs, and there is no Android app, I get the same functionality from Apple Music at €9.99 (from Sept 30 onwards) and from Spotify at €4.99. Except Spotify's Discover Weekly is FAR better than Apple's For You.
     
  6. npmacuser5, Aug 21, 2015
    Last edited: Aug 21, 2015

    npmacuser5 macrumors 6502a

    npmacuser5

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    #6
    Today Spotify changed the terms and conditions of use according to a CNN article. You now pretty much agree to allow Spotify unlimited access to all your data from locations , GPS, contacts, third party sharing, etc, with no way to stop the data collection other then stop using the service. Now I know how Spotify is going to compete on the financial side with Apple, sell the Customers data. Not liking all this intrusion of my private data.
     
  7. OllyW Moderator

    OllyW

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    #7
    We've only got free and Premium in the UK and it costs £10 to subscribe which is the same as Apple Music.
     
  8. navaira macrumors 68040

    navaira

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    #8
    Oh, I didn't know that differed per location! Now I'm wondering why I have Unlimited, I'd suppose they'd throw UK and Europe into one bag.

    I looked up Spotify Unlimited and found this: https://community.spotify.com/t5/Ne...ion/Subscription-Comparison-Chart/td-p/666916

    "2014-11-06: Spotify Unlimited is being phased out, as a result you may not be able to (re)subscribe to Spotify Unlimited."

    So I may not be enjoying the 4.99 price much longer.

    I read that article about privacy and immediately removed Spotify from my phone, checked privacy settings in desktop app (all clear), I already forbid it from connecting to my Facebook earlier. I've read a quite good debunk of this article in the comments on The Verge (?), where someone explained that the requests Spotify makes on Android make sense because of new functionalities, but I'm not taking chances.

    Bad move, Spotify. Bad move.
     
  9. Wreckus macrumors 6502a

    Wreckus

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    #9
  10. navaira macrumors 68040

    navaira

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    #10
    I just checked and it's impossible to get Spotify Unlimited anymore in the Netherlands, ad-tier or 9.99 per month. *clutches into his Unlimited membership*
     
  11. navaira macrumors 68040

    navaira

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    #11
  12. Rigby macrumors 601

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    #12
    This is a weird headline. I see no apology, just an explanation.

    This is a tempest in a teapot. The privacy policy clearly says "With your permission, we may collect information". And on iOS you don't have to rely on their word, since you can simply block the app from accessing location information, contacts, photos etc. in the privacy settings.
     
  13. whsbuss macrumors 68040

    whsbuss

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    #13
    I does say permission is required. However I'm sure they will find a way to inhibit some future feature b/c you denied access. Its what they do.
     
  14. Rigby macrumors 601

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    #14
    Really? I don't remember Spotify ever using underhanded tactics.

    Of course if specific information is needed for a feature (let's say, for example, location information to enable automatic music selection based on whether you're at home or out and about), then it won't work if you withhold that information from the app.
     
  15. whsbuss macrumors 68040

    whsbuss

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    #15
    Yes that's correct. It will be a user's decision to allow. I like that.
     
  16. pingssgp macrumors newbie

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    #16
    Spotify is a music streaming app, period. It's not a social platform or whatever they are willing it to be. For it to work, they need a connection from my device, and a song selection, nothing more. There's no reason whatsoever for it to look at my photos, contacts, GPS location and anything else, with or without my permission.

    We're all so excited like four year olds over some new toy that we are forgetting the fact that every cloud service gets hacked, and when spotify gets hit, there go your private photos, contacts and everything else you let spotify suck from your devices.
     
  17. navaira macrumors 68040

    navaira

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    #17
    Careful, or Apple will find out Apple Music is supposed to be a music streaming app, and then we will lose all the extremely useful functions like Connect, iCloud etc. ;)
     
  18. Rigby macrumors 601

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    #18
    I disagree. It absolutely has social components (like sharing playlists).
    And it doesn't take anything more unless you give your permission.
    Daniel Ek gives a few reasons in the official response:

    https://news.spotify.com/us/2015/08/21/sorry-2/

    For example, accessing photos is used to update your profile image if you choose to do so. It doesn't just "suck all your photos from your device".
     
  19. npmacuser5 macrumors 6502a

    npmacuser5

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    #19
    I can think for myself. Finding artists, songs, videos is not a very complex task. I do not need Spotify or anyone else to access my personal data to do something as trivial as recommending a song, artist, or playlist. If I select an artist for a playlist then nice to get a few suggestions, that is the extent of their data gathering. Maybe some listeners prefer services like Spotify to think for them, I am not one of them. Access my personal data without my permission, good bye.
     
  20. Rigby macrumors 601

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    #20
    Since it doesn't access your personal data without your permission, I'm not sure what the point of your posting is.
     
  21. npmacuser5 macrumors 6502a

    npmacuser5

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    #21
    From all that I read the original released terms did just that, you gave Spotify the unlimited access with no opt out or permission granted. Now that the roof came off the building, Spotify will be changing (clarifying) their terms. Because of our posts change happens. Additionally a notice to other web services that our private data is just that private. The purpose, posts get things changed for the better. This is an example of that change.
     
  22. Rigby macrumors 601

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    #22
    This is simply not true. The policy always had the clause that your permission is required.
     
  23. npmacuser5 macrumors 6502a

    npmacuser5

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    #23
    Do not want to be in any disrespectful, have you actually read the Spotify Privacy Document?
    Link: https://www.spotify.com/us/legal/privacy-policy/#information
    No where can I find "requires your approval". If you can find such a clause I will stand corrected. Legal means what is written in the terms document not what some CEO says in a tweet. As I read it, Spotify and others to be fair, own whatever they can collect. Thus my rant for the week.
     
  24. Rigby macrumors 601

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    #24
    This is the old privacy policy. You will note that it doesn't say anything about accessing photos and other personal information on your device. You can find the new policy currently being rolled out, which is what all the commotion is about, here:

    https://www.spotify.com/us/legal/privacy-policy/?version=1.0.0-GB

    It includes this paragraph (highlighting mine):
    You may also want to read Daniel Eks clarification here:

    https://news.spotify.com/us/2015/08/21/sorry-2/

    And finally, once more, you don't even have to rely on them. You can simply block the Spotify app from accessing your information in the iOS privacy preferences.
     

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